London North Eastern Railway

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London North Eastern Railway

London North Eastern Railway

@LNER

Freedom All The Way.

East Coast Main Line เข้าร่วม Haziran 2011
274 กำลังติดตาม205.3K ผู้ติดตาม
London North Eastern Railway
🎟️ #LNERUpdate Due to the severity of today's disruption, tickets for travel on Monday 23/03 will be valid for use on Tuesday 24/03. If you no longer wish to travel, you can obtain a full refund on your unused ticket through your point of purchase.
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London North Eastern Railway
You can contact the Samaritans on 116123 free at any time, on any phone. The CALM Helpline number is 0800 58 58 58, or 0808 802 58 58 in London. You can also visit their website thecalmzone.net for confidential Webchat.
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Arron James Croad
Arron James Croad@CroadArron·
@LNER special praise for the crew onboard the 15.30pm from Kings Cross. Amazing service and felt massively well looked after. Definitely 5 stars 🌟
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London North Eastern Railway
@graceloisrowe Hello, at the moment there is a block on the line whilst the issue is being investigated. We therefore do not have an ETA for when services in the area will be on the move again at this stage, apologies. Please listen to announcements from your onboard team. ^Emma
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GRAPE 🍇
GRAPE 🍇@graceloisrowe·
@LNER good evening, is there any word about when the 19.00 train from London King's X (departed at 16.00) is due to arrive at Newcastle will be scheduled to arrive? I can see from your tweet that there are issues with the route, but just trying to arrange arrangements for after
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London North Eastern Railway
@DenchMatt88 Thank you, Matt. This is currently still under investigation. Once we understand what the service has struck then we will update further. ^Emma
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Matt Denton
Matt Denton@DenchMatt88·
@LNER Itnseems as if its the teain i am on. Do you know if this has damaged the train @LNER? Hope for everyone's sake it's an object. Hope the driver is ok
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Matt Denton
Matt Denton@DenchMatt88·
@LNER, I'm on the 18:24 Newcastle to King's X. Just stopped outside Newcastle without info from manager or train crew. Update please?
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kshpc14
kshpc14@kshcp14·
@LNER where is Elenor today and i can not go to peterborough till next week now?
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London North Eastern Railway
@PLewis1975 Stop boards on each platform, which are generally different for each train type, are used to ensure consistency with train stopping locations and to align with the zones marked on the platform. I can certainly pass on your feedback, however, Pete. ^Emma
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Pete Lewis
Pete Lewis@PLewis1975·
@LNER Yes, your rationale placement of train stop positions is clearly flawed and not consistent as you state. Why can’t you stop closer to the footbridge in Grantham?
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Pete Lewis
Pete Lewis@PLewis1975·
Hey @LNER why does the 5 car train stop soooo far at the end of the Grantham platform 2? It’s a long distance to the pedestrian overpass, @Hull_Trains 5 cars stop right next to the overpass 🤷‍♂️
Pete Lewis tweet mediaPete Lewis tweet mediaPete Lewis tweet mediaPete Lewis tweet media
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Samantha
Samantha@pocklington1·
@LNER recognition to Hayley & Josh on the 1133 KGX-NCL coach L today. Great staff & service
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Sue
Sue@OneAboutSue·
@LNER are your trains affected by the issue at Retford station?
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London North Eastern Railway
@sarley73 Hi Ash, speaking with the Train Manager, Coach C is half reserved and half unreserved which is where we believe this issue lies. It's likely what you saw was customers wanting to sit in their reserved seats. I hope this clears this up. ^Nicholas
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Ash
Ash@sarley73·
@LNER - really poor service this morning . Got on the late 0955 NCL to KGX this morn - coach C unreserved coach right . At York these green lights turned red and elderly people turfed out of seats as these now reserved from York - why ?
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London North Eastern Railway
@dogsofsnore Good afternoon Tony, we have a CafeBar that you can walk to or you can use the Lets Eat At Your Seat by scanning the QR code in front of your seat. They will bring your order to you. ^Nicholas
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Tony King
Tony King@dogsofsnore·
Hello @LNER is there a trolley service on the 1058 Newcastle - KX today?
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London North Eastern Railway
@tutor2u_graham Good morning Graham, thank you for spending the time to give feedback about Owen! I will be sure to pass this onto him and his team. Thank you again Graham, ^Nicholas
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Graham Prior
Graham Prior@tutor2u_graham·
@LNER Can you pass my immense thanks to Owen at Newcastle this morning. I got confused about my train time; missed it; liaised with passenger assistance; changed my ticket and help me get on. He’s a star
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London North Eastern Railway
@DeeJayLen I'm not sure I understand, sorry Mark. Have you tried putting the departing station and destination station on your booking? ^Josephine
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Mark Leonard
Mark Leonard@DeeJayLen·
@LNER absolutely brilliant ploy. You have a complaints line that doesn’t let anyone get past the second page. You can’t enter anything into a compulsory question.
Mark Leonard tweet media
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