Hobs Moat MC

The twitter feed will be under new management next week. It's been a blast, from Investor's in People, to CQC outstanding to working with our PCN colleagues delivering 000's of covid vaccines. Go team Hobs Moat

Today we were aiming to deliver 350 1st Covid vaccines to our patients, we say aiming cos at the end of the day, we had 51 no shows, we despair, the amount of work that goes into organising all wasted. If you cant keep an appt, please cancel it in good time.

We think the computer equipment on the desk gives the age of this photograph away, it’s of our senior partner, who is a bit older than he was then! He retires in a few days from the NHS, all of us at the practice wish him well, he will be greatly missed

Can we believe that this was 12 months ago? Due to extraordinary efforts of staff and our fabulous patients we have managed to keep going and keep safe. Flus more than we have ever given, done outside and 2500 covid jabs done and counting. We just need to keep it up a bit longer

There we are then, empty box. It had 195 little vials of vaccine, which, along with our colleagues, we have safely injected into 1175 arms, not one drop was wasted and done in a day and a half which for the smallest pcn in Solihull is some going, thanks to all our helpers!

@kirstyolyjay Now, watch out for invite

@mc_moat Do you know when Carers will be called? (Priority 6) many thanks

Notification today of more covid vaccinations heading our way, the little boxes of hope are coming now thick and fast, be ready for your invite, watch for text or phone call. Kick off with 1100+ next Friday at Richmond Rd. Clinic all booked, see you there!

Have a listen to Dr Okwonko - she always makes sense... fb.watch/3D-MhmA76x/

Our lovely team of nurses being royally treated for Valentine's Day by the marvellous Dan from @solihullrt . We have been working together along with our network colleagues giving covid vaccinations so a nice little break before we start again next week. Thank you

Whether you've visited your GP or local pharmacy our weekly drop in sessions give YOU the opportunity to share your views on health and social care services in Solihull. Join our community officer Leah on Friday mornings between 10.30 - 11.30 using the Zoom link attached.

@indimandair @LizElton Pleased to report all excellent behaviour and we did it, the NHS has made the 10 million barrier, well done all

@LizElton ill just go along with what you say liz... lol!

Will we working as part of our primary care network help the NHS break through the 10 million vaccination doses given barrier today? All ready to vaccinate our next group of patients later. Oh and today our patient reference group chair is helping out, best behaviour!

Do you have a query about healthcare services in your area, or need support with a complaint? Talk to our friendly team today by calling 0808 196 3912.

@EddieShoesmith Do.you have any ideas that might help? We dont usually gave time to write, phoning takes a long time, we have 000's of patients to ring, they dont answer phones, we dont send a link in the text, what else do you suggest we can do, ideas welcome

@mc_moat Unfortunately, that may not be sufficient given the sophistication of the scams — see attached, for example.

Sometimes it's not about leveraging technology, but using simple stuff to get the job done, well and quickly. Ready to change the details as we gear up to deliver more vaccine next week!

Great to see acknowledgement of our fabulous clinical pharmacist who works with us on Fridays bringing a range of complimentary skills to support our GP team, could he help you next?

@EddieShoesmith Yes

@mc_moat I meant ‘This is Hobs Moat MC’, apologies.

@EddieShoesmith Have you ever had a reminder for an appointment? If not, our texts come stamped with the surgery details but if you ever unsure, you can always ring us to check, not a problem.

@mc_moat I been registered with you only for a couple of years, and haven’t received texts from you before, so how do I know what the ‘recognisable’ system is?

@RMD79 Thanks, that means a lot

@EddieShoesmith We try to match method of contact to the cohort of patients we are calling and the amount of time in advance we know we are having a delivery. If we text, we use the same system we have been using for years so it’s recognisable as coming from us.

@mc_moat Hello — how are you informing your patients in the priority groups about the opportunity to book an appointment? I ask because of the ‘scams’ we read about.