Shailesh Samant

@airindiain Received below email a month back and while checking this today agian I have beeen informed the email was false . Is that a joke? Disgussting customer serivce. This is pending for last 6 months. Is that realistic wait? E-TICKET NUMBER: 0982133238880

@talentcricket @Goody7618 048506 pending since 29th May. May I know the status please?

@Goody7618 Hi, knocking in is taking around 10 days at the moment, we will be looking to dispatch ASAP after it has been completed.

Still a great player. Age is no barrier. #45

@talentcricket How do I reach out to you for delvivery status? No one picks up the phone or respond back to voice message. Thanks !

Some part due to restrictions of text size ...... Having studied your request, and based on the documents you provided to support your case, we are pleased to confirm that the ticket is refunded and your bank account .....

@airindiain Received below email a month back and while checking this today agian I have beeen informed the email was false . Is that a joke? Disgussting customer serivce. This is pending for last 6 months. Is that realistic wait? E-TICKET NUMBER: 0982133238880

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@airindiain Please update the quick links with the latest information. airindia.in/images/pdf/Wai… 🙏

@airindiain I have been charged 125 GBP per ticket (4 members family - 500 GBP) rescheduling charges. why ? I rescheduled our journey from April to October after spending hours reaching out to CS. Emailed customer service but no response.

@KarmjeetSokhal Dear Sir/Madam, kindly elaborate your specific issue for us to assist you.

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@airindiain Visa free travel facility granted to OCI holders is kept in abeyance till April 15th from tomorrow, Air India should waive off the cancellation charges who are flying during this period. Redirecting to customer service isn't a solution. Please action on it.

@airindiain As per your advice contacted customer service on rescheduling and they denied to reschedule beyond the ticket validity. Either ticket validity should be extended to allow reschedule or cancellation should be allowed. Wake up @MoCA_GoI

@airindiain instead of redirecting everyone to contact customer service why don’t Air India publish post about their cancellation and rescheduling live updates on website and or social media. That will a lot to bring down the load of customer service and customers frustration.

@NandakumarSakt1 @airindiain +1

@airindiain @airindiain #FlyAI Have booked tickets from USA to India ( DOJ - 28th March) in Air India, Won't be able to travel due to the visa travel ban issued by Government of India. Air India cancellation charge is $1400 for 4 passengers, Can you please waive the cancellation fee ?

#CoronaVirusUpdate: Important decisions taken at the 2nd meeting of GoM on #COVID19 today. #SwasthaBharat @PMOIndia @drharshvardhan @AshwiniKChoubey @PIB_India @MIB_India @DG_PIB @MoCA_GoI @MEAIndia @PIBHomeAffairs @shipmin_india @DDNewslive @airnewsalerts

@airindiain I did but with no positive response hence raised here. What are the options? Customer service has no knowledge about how to handle situation so appreciate some view here.

@shaileshtech Dear Mr Shaailesh, kindly contact our customer support number available on the link airindia.in/contact-detail… for the same.

@airindiain I booked my ticket in July 2019 for Easter holidays and now due to restriction on visa till 15th April Neither I can visit in April and due to 1year ticket validity nor I can postpone my visit post July. What should I do?

@airindiain While Visa free travel facility granted to OCI holders is kept in abeyance till April 15th, effective from 13th March, Air India is not waiving off the cancellation charges for the international flight. Should they not waive of cancellation with no restriction?

@AAI_Official While Visa free travel facility granted to OCI holders is kept in abeyance till April 15th, effective from 13th March, Air India is not waiving off the cancellation charges for the international flight. Should they not waive of cancellation with no restriction?

@MoCA_GoI While Visa free travel facility granted to OCI holders is kept in abeyance till April 15th, effective from 13th March, Air India is not waiving off the cancellation charges for the international flight. Should they not waive of cancellation with no restriction?

@tourismgoi While Visa free travel facility granted to OCI holders is kept in abeyance till April 15th, effective from 13th March, Air India is not waiving off the cancellation charges for the international flight. Should they not waive of cancellation with no restriction?