simplehuman

looks like @BaronDavis has got some creative ideas for handling customer calls. will doug manage to keep Baron on script? don't miss the last episode of SimpleBaron on our YouTube channel. bit.ly/3TXLJ7W

after an epic pop-tart fail, @BaronDavis goes shot for shot against dirty little germs with simplehuman's secret weapon. who will come out on top? find out in episode 5 of SimpleBaron on our Youtube channel. bit.ly/4aO6V7e

@BaronDavis gets grilled by his own conscience. was it an honest mistake or is there more to the story? find out in episode 4 of our SimpleBaron mini-series on our YouTube channel. bit.ly/3vM1WVG

when our sensor can throws some serious shade, @BaronDavis is no April Fool. tune into episode 3 of SimpleBaron to see how Baron turns trash talk into simplehuman gold. #simplehuman #simplebaron #miniseries bit.ly/49eKiaX

shaking hands shouldn't be cringe-worthy, but not for @BaronDavis when one of his super moist colleagues is also a super fanboy! check out the second episode of SimpleBaron, and get ready for the ick that makes you LOL 🤣 on our YouTube channel. bit.ly/3x6KtYl

in the first episode of SimpleBaron, @BaronDavis takes on a new challenge with his manager. so put on your sweat band and watch the action-packed segment on our YouTube channel. subscribe to follow the saga — new episodes premiere every Monday! bit.ly/3Ppj0ra

get ready for a hilarious ride featuring @BaronDavis in our new mini series SimpleBaron. follow along as he transitions into an intern at simplehuman! subscribe to our channel so you won't miss an episode! @simplehuman" target="_blank" rel="nofollow noopener">youtube.com/@simplehuman

@RealSkipBayless Skip this is great! But that smart can is ready to be replaced, just like the Cowboy's D! Check your DM's we want to help! ;)

I am DONE with these gutless, heartless, playoff frauds. twitter.com/undisputed/sta…

@staceonsocial Hey Stace, if you have not yet, please contact our support team here: simplehuman.com/pages/contact-… we have live chat and text support Mon - Fri 8AM - 5PM PST.

@shaniceariell Hey Sha, thanks for reaching out. We have live support chat and text message, Mon. - Fri. 8AM - 5PM PST. See here: simplehuman.com/pages/contact-… feel free to DM us your ticket number and we'll ensure our support team reaches out ASAP!

@simplehuman hate that you guys don’t have a live customer service phone line — I’ve been trying to get my order issue resolved since Friday and can’t even speak to a live agent to assist me. This is ridiculous

@madeleinedrury Hi Madeleine, thank you for reaching out. Our rechargeable wall mount sensor mirrors are being discontinued, and our hard-wired wall mounted mirrors will be the main version we have going forward.

@simplehuman hello! Are there plans to do the polished/brushed versions of this in the rechargeable (non-mains) fitting please? simplehuman.co.uk/products/senso…

@staceonsocial Hey Stace, sorry to hear that. Please contact our support team directly here: simplehuman.com/pages/contact-… we have live chat and text from 8AM-5PM PST Mon-Fri. They can assist in getting warranty claims submitted. Register your product here: simplehuman.com/account?view=r… to expedite

@JoshAyres Hey Josh sorry to hear this, hopefully this has been resolved. If not please contact our support team here: simplehuman.com/pages/contact-… we have live chat and text Mon - Fri 8AM-5PM PST. Our support team can help if there are any delivery issues.

@NatalieCDavies1 Hi Natalie, this shouldn't be the case. Please contact our support team here and they can assist: simplehuman.com/pages/contact-… You can also register your product to expedite warranty claims here: simplehuman.com/account?view=r…

@simplehuman disappointed with my “rust free” shower caddy that has meant the rod holding the basket has now fallen out rendering the whole thing useless! The basket is now resting on the bottles below which is not much help! Any ideas?

@jmargulies Hi Jonathan, sorry to hear that. Our 58L dual compartment step can comes with a 10-year warranty. Please contact our support team here: simplehuman.com/pages/contact-… to start the warranty claim, you can also register your can here: simplehuman.com/account?view=r… to expedite service

@simplehuman I’ve got a 58L dual compartment trashcan and part of the hinge broke. Can you assist? Is this replaceable? What’s the warranty?

@LimeyTart Hi Ruth, sorry to see that. Please contact our support team here as they can have a deeper look: simplehuman.com/pages/contact-…

@denizsstylee Hi Deniz, sorry to hear that should not be the case. Not to worry we're here to help. Please try troubleshooting steps here: simplehuman.com/collections/re… to see if you can get the pump working. If still having issues, please contact our support team: simplehuman.com/pages/contact-…

@simplehuman I would like you to please make it more easy when your pump not work since I bought . It is so difficult to get in touch with you! SH2694391 Here is my order information. Since than gold pump is not working small size one. it was gift to my sister and not working :(

@jescas Hi Jess, sorry to see that should not be the case. Please contact our support team here: simplehuman.com/pages/contact-… they have live chat and text 8am - 5pm PST Mon-Fri and email 24/7. Having your serial number handy or registered here: simplehuman.com/account/login?… can also help expedite!

@simplehuman I came into my bathroom and soap was all over my counter. The bottom of the touchless soap dispenser leaks. Sadly, this is the second unit I've seen this happen with. I used your brand soap refill as advised. Can you please correct this? This unit isn't cheap.

@frank_alejandre Hey Frank, sorry to see that that's definitely not what we would expect! It looks like our team has taken care of you here. If you have any further questions please don't hesitate to reach out or respond to your last ticket email interaction with our CS team.

@simplehuman just received my order but the product is damaged, need help to get it replaced. Order #: sh3228438

@lisakpierce Hi Lisa, so sorry to hear that, should not be the case. To start a return please visit here: simplehuman.com/pages/returns you'll need your order number and shipping zip. If you're still having trouble please contact our support group here: simplehuman.com/pages/contact-…

@simplehuman- your product is great but your return process is abysmal. It’s amazing how difficult you make it for customers to return a damaged item. Seriously the worst customer experience- ever.