Sonos

@budokarob Hey Robert, we've put a lot of work over the last year into making the system better than ever. If you're not seeing those gains we'd like to help. Send us a DM with your Sonos account ID and we'll take a look at what's happening.

@Sonos still the most unreliable system, especially glitchy and love the periodic unable to play apple music, I hope one day I can replace you

@RoadtripC Hey you two, we saw your post and can help. Sonos speakers of any age can connect to WiFi and yours should too. Send us a DM with your Sonos account ID and we'll take a look at what's happening.

@Sonos speakers they age are pretty useless. The older ones just cannot connect to home WiFi.

@sanidelfonsoXX Hey Daniel, we hear you and want to make it right. Send us a DM with your Sonos account ID and we'll take a look.

Why is @Sonos so buggy ugghh

@hypetrends @SoundCloud Hey there. If these are saved songs there were some changes to Soundcloud but there is a fix. You can find more info here: en.community.sonos.com/controllers-an…

@Sonos and @SoundCloud hey guys can you make sure things not stop working together overnight. None of the tracks on SoundCloud are readable, same error message for all tracks "not encoded correctly".

@DaveEvansJr We hear you, Dave, and we'll pass along the feature request!

@Sonos more than anything I just want the ability within the Sonos app to add all Apple Music songs and shuffle randomly. It’s crazy to think I need to add all 3,800 to a playlist for that to work.

@Jameshay1231 Got it. It should be linked to our Sonos account. Before completing your purchase, make sure that you are signed into your Sonos account to have the discount applied.

@Sonos The discount was in an email. No code, says discount applied at checkout

@Sonos hello. You sent me a discount email but when I try and use it it takes me to the US store. I'm in the uk

@Fundamentallly Hi Neil - we haven't announced any plans to support Alexa+ on Sonos, but we'll certainly pass along the feature request.

@Sonos hi, will the Sonos era100 be getting Alexa + support. I see that it’s being deployed in the U.K. as of today, thanks

@matgorb Hey, we can definitely take a look and see what might be happening. Mind sending us a DM with your email and submitting a diagnostic? Here's how: support.sonos.com/article/submit…

@Sonos many TuneIn (new) stations are not playing for me, while the same ones are ok triggered from Sonos Radio. This includes custom url.

@charlesarthur Hey Charles, sometimes this issue can be due to a few different things. Feel free to send us a DM and we can take a look why it might be happening on your system.

Amazing. One of the things people complained about with the updated @sonos app was not being able to edit alarms. Two years on: still can't edit alarms. You can change stuff, but it isn't saved. Just astonishing.

@soonerncle @AppleMusic Hey Angela, is this happening when attempting to reauthorize Apple Music in Sonos? If it is, it should reroute you to the Apple Music app and walk you through the steps there.

Hey @sonos why are you not communicating with @AppleMusic ? Entering my correct password and getting locked out. Same ol ish

@MrSlaphead Very happy to hear that you found a solution! If you need anything, don't hesitate to reach out.

@Sonos It doesn't matter now, I discovered ibroadcast and have uploaded my library to that. So far seems to have worked

@Sonos I have been struggling to add my music library to my sonos app for several weeks now. I have up to date OS and the Sonos S1 controller app is up to date. I have followed the instructions re firewalls and still no joy. Any ideas or have I now got 4 paperweights?

@JoeSpignotti We'd love to investigate this further - shoot us a DM with your email address and we'll be happy to help!

@gottaluvmimi @Sonos @JoshuaDalzelle I was told by Sonos support not to use my iPhone because it doesn’t mesh well with cellular.

So is @sonos a dead duck now? No real effort to return aesthetic or functionality. Still a lot of expensive gear that barely works. Is there an alternative 3rd party software that gets it back to what it was a decade ago?

@MissWit We can help troubleshoot what might have been happening. Feel free to send us a DM with some more details.

@Sonos But don’t worry about that- Sonos controller screwed me up even more . Big party was yesterday. Months of prep & music mix work. I stupidly own 8 speakers. 1/2 thru the event, lists won’t reload, says network changing, queue all wonky unable to load etc 😩

@Sonos you get rid of crossfade as an improvement? What the actually ef is wrong with ya all?

@karleboy Hey Karl, we can definitely take a look and see what may be causing the issues. Send us a DM with some more details and we can go from there.

@Sonos your last system update has been a performance nightmare. Audio constantly dropping despite no network issues. #regression

@mattmartinjr @tconrad Hey @mattmartinjr - thanks for closing the loop, we're glad to hear this is was taken care of for you. We'll be here to help if anything else comes up!

@Sonos @tconrad Just to close this loop, @Sonos did reach out and resolve this issue, allowing me to use the discount. While this took longer than I would like, I appreciate the gesture!

@Sonos Extremely disappointed that you won't honor a discount that expired today due to a payment issue that prevented my order from processing last night, when the discount was still available. This seems unreasonable and very frustrating. Why?

@NiaApollonia If you're experiencing issues, shoot us a DM with your registered email address and we can help!

@Sonos you make it so hard just to log in, update, connect to Bluetooth! 😩