Audrey

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Businesses who are making adjustments in their employee management policies will shape the post-COVID-19 world.

Beyond getting the answers, ask the right questions to get people to think rather than just to act, react or administer.

Practicing the wrong things can guarantee permanence, but not necessarily perfection. You've got to make certain you're practicing the right things in the right way. #softskills,#practice

How do you ensure that everyone can work as effectively as possible remotely? 🎯Clear and Understandable Directions ☑️Frequent Check-In’s 🗃Break Tasks Into Smaller, Easier To Manage Parts

@eqjosh Training gets a bad rap because of some low value- what do you suggest to make it a higher value? I have some ideas.

@trainsemployees Kind of radical to say No More Training ... but so much "training" is just SO low value....

It’s time to stop running training courses. Learning creates great value if it’s ongoing and directly connected to fixing real-world challenges. Projects, not simulations. Real-play, not role-play. - @EQjosh tinyurl.com/yy3hgygq

Replace blame when things go wrong with curiosity; #EmotionalIntelligence

Professional development and #softskillstraining within companies should be ongoing & not just an afterthought; especially now.

Teams must understand that their development has a direct impact on the company’s ability to innovate. #Softskills

Demonstrating #empathy demonstrates expertise.

Make sure you explain the ‘why’. Once people understand the reason why you are changing things – their role, #communication, agendas, expectations, etc, they can get behind it.

Let your teams know how your business is being impacted, how you are adapting, & the steps you are taking to manage the situation to help reduce anxiety. #remotework

Businesses often take the “no news is good news” approach w/remote teams, but irregular contact can be damaging to the wellbeing and morale of employees. #remotework

Training budgets have been affected. Companies have needed to regroup & reassess their priorities — including what #training they need to roll out to their workforce. Will you be focusing on boosting #employeengagement engagement and #motivation, perhaps #softskillstraining?

As the workplace continues to transition in this unusual time, take a step back and consider these three characteristics of a successful employer-employee relationship 1.clarity, 🗣 2. flexibility,🍃 3. patience.⏰

Tip: As soon as you know of a conflict, before making assumptions, contact all parties concerned & have an open dialogue about the conflict voice-to-voice and f2f, not via text or email. #remoteleadership #conflictresolution #communicationskills