TSB

@eddiele63285773 I'm very sorry to read that. Can you please send us a private message with more information around what's happened? Many thanks. Stacey twitter.com/messages/compo…

@TSB why am I being asked to do a elaborate business account update/survey? And being threatened with closure if I don’t do it? Not at all happy about this. It’d be quicker to move to another bank. It’s almost like your trying to lose customers.

@MCY1X Hi Michael. I'm sorry to read your message. Could you please DM some further details around what type of savings account you're trying to open? Many thanks. Andrew twitter.com/messages/compo…

Hello @TSB Is there any reason why I keep seeing this message every time I try to open a savings account with you?

@alunT Hi Alun. I'm very sorry to read your message. Could you please send a Direct Message with further details about this? Many thanks. Andrew twitter.com/messages/compo…

Why am I getting this from you @TSB

@Christm77 Hi Chris. I'm sorry to read your message. Can you please DM some more information around what's happening? Are you using the app or our website to apply for an account? Please accept my apologies for any inconvenience caused. Lesley twitter.com/messages/compo…

@pennington1 you're looking to do? Please accept my apologies for any inconvenience caused. 2/2 Lesley twitter.com/messages/compo…

@TSB One hour waiting on your standard number. Not good enough

@TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

@pennington1 I am sorry, Adrian. If you're calling our Telephone Banking Team, they're open every day 8am - 8pm. There are occasions when the lines can busy, but our staff are working hard to answer all calls as soon as they can. Can you please DM some information around what 1/2 Lesley twitter.com/messages/compo…

@AllisonKomorows Hi Allison. I'm sorry to read that. Can you please DM more information about what's happened? Rich twitter.com/messages/compo…

@TSB was in touch first to dispute a payment. Still waiting

@nonotrelated Hi Russell. I'm sorry to read this. Can you DM us and let me know, when did you arrange this and what have you received from us so far? Rich twitter.com/messages/compo…

@TSB Hi I've arranged a video call to set up a bank account for my daughter but I've not yet received the teams link via email. Is this something that can be sorted on here?

@x_graciee provide this to the branch if needed. Thanks. 2/2 Rich

@TSB Ok thank you, would she need to give consent as it is a large amount so she is worried if she needs to be there for him to deposit it? It is their main account

@TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

@x_graciee I understand. As the cheque is in her name and going into an account in her name, she should not need this, but if she is worried about the amount causing a problem, then have her write a signed letter to explain the situation so that your grandad can. 1/2 Rich

@CxmKxy Hi Cam. No there is no maintenance going on at the moment. When they logged in they might have seen a message appear informing them that there will be maintenance on Sunday between 12am-12pm. Can you DM and let me know, are they using the app or the website? Rich twitter.com/messages/compo…

@TSB Are the services down or going through maintenance at this point in time? (9th April 2. My friends trying to withdraw money from their savings account so they can use a ATM but can't log on to online banking because apparently the services are unavailable/under-maintanence.

@kilted_medic No problem. Many thanks and please take care. Rich

@TSB Thanks

@TSB is this legit?

@HpgHaydn Hi Haydn. I'm very sorry to read your message. Could you please DM some further details around whether you've been able to discuss this with anyone yet, and if so, what you've been advised? Many thanks and apologies again. Andrew twitter.com/messages/compo…

@TSB Has any other organisation for disabled people had its bank accounts closed summarily by the TSB as its profile doesn’t fit the TSB business model? No reason given. Supposedly a letter was sent in February, but obviously not received. A bank with little social conscience.

@MickBones0210 usually in your bank account by 7pm the following working day if the application was completed before 6pm, not including weekends. Thanks. 2/2 Rich

@TSB when does funds become available when you take out a new loan

@MickBones0210 Hi Mick. For existing TSB current account holders, you will receive the funds between 9am-6pm, or before 9am the following day if you’ve applied outside those times. For all other customers, the funds are 1/2 Rich

@George985063168 I'm sorry George. What happens when you try to DM us? With regard to the payment, if a faster payment has already left the account, we wouldn't be able to cancel this. Is it showing in your list of transactions or is it showing in your pending transactions? Rich twitter.com/messages/compo…

@TSB Both are faster payments.

@TSB whats this text message about? I dont have any direct debits or standing orders setup on this account...

@kayleighjohns14 Hi Kayleigh. I am sorry to read this. Can you DM some more information around what has happened? Rich twitter.com/messages/compo…

@TSB well done for leaving my sister and her children with nothing passing her around from person to person. Complaint raised still not allocated. DISGUSTING