TSB

@AllisonKomorows Hello. I'm sorry to read that. Can you please send a DM to confirm which push notifications you're referring to? Thanks. Sophie twitter.com/messages/compo…

@TSB all of a sudden am not getting push notifications?? Was getting them earlier

@My_Living_Hell I'm sorry to hear that, Paul. Were you able to follow the link that Lesley provided in our previous message, please? I've also attached the link to this message in case that helps. Thanks. Andrew twitter.com/messages/compo…

@TSB Unfortunately sending a private message to you is not working

@TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

@Prosserd68 Hi. I'm sorry to read your message. Can you please DM some information around what's happened? Many thanks. Lesley twitter.com/messages/compo…

@Ginger_Tucci @TSB Completely agree still can't access some of my accounts

Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

@thoms70365 Hi Thoms. Is there anything we can help you with today? Lesley

@danni_ox_ Hi Danni. I'm sorry to read this. Can you DM us and let us know, when did you complete this complaint form? Rich twitter.com/messages/compo…

@Ginger_Tucci @TSB I recently filled out a complaint form, and of course, heard nothing back 🤣

@cutt2425 I'm sorry to read that Sharon but I'm glad you are now able to log in again. We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Rich

@TSB It wasn’t an issue on my side / it was a reported issue by other users as well! There was an issue with the app as I had an error message. I finally managed to gain access but not at the time I wanted to unfortunately

@TSB app down again and can’t access account! This happens far too often now!!

@reezeh Hi Bob. I'm sorry to read this. Can you DM and let us know, do you get the same problem if you try this by logging in through the website at tsb.co.uk instead of the app? Rich twitter.com/messages/compo…

@TSB @itsmiick It's still giving that same code now at 1755h UK time

What a surprise!!! Bill day for most people and @TSB are down

@bellamiabeyou I'm sorry Bella. Can you DM us and let us know, did you click the option for "forgotten password and memorable information" when on our website and can you show us a screenshot of the error that appears when you type in the OTP? Rich twitter.com/messages/compo…

@TSB It’s so messed up that it’s not even recognising OTP

Is anyone experiencing problems with #tsbbankingapp ? I am locked out of biometric log in @TSB

@EileenD1961 I am sorry about this Eileen. If you wish to raise a complaint regarding this you can do so through the online form on our website at tsb.co.uk/help-and-suppo… & our Customer Relations Team will be in touch with you about this. Again, I am sorry about this. Rich

@TSB Far too late as bank transfers had to be by 2.30 pm

@TSB app download again. Seriously considering moving bank.

@marc_hughes86 I'm sorry about this Marc. If you wish to raise a complaint regarding this, you can do so through the online form on our website at tsb.co.uk/help-and-suppo… & our Customer Relations Team will be in touch with you regarding this. Apologies again for this. Rich

@TSB Not good enough and shouldn’t be an issue in 2026

Santander has completed its acquisition of @TSB, bringing together two recognised banking brands to become the UK’s third largest high street bank. Read more, here: tsb.co.uk/news-releases/…

@Ohmygodjammie Hi Jamie. We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Service has now resumed. Apologies again for this. Rich

@TSB just tried to transfer money from TSB to Nationwide and wouldn’t let me. Came up with a message saying “no slaves can write” — have you guys been hacked?

@laurabarr39 We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Service has now resumed. Apologies again for this. Rich

@TSB I still can’t all I get is this

What a surprise @TSB app down on payday 😡😡😡

@celtic196721 We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Service has now resumed. Apologies again for this. Rich

@TSB how do you know it’s pay day - that’s right TSB app down again!!!! Always the bloody same

@6ft8_Dwarf We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Service has now resumed. Apologies again for this. Rich

Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

@pinkpaytoes We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Service has now resumed. Apologies again for this. Rich

@TSB what the hell? 🤣I’ve just tried moving money on my account and I’ve had this pop up…. I take it as someone’s getting fired ? Maybe they just need a pay rise or more employees🤣🥲

@cjp3063 We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Service has now resumed. Apologies again for this. Rich

@TSB Happening all too regularly!!

@TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

@TinyLionesses We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Service has now resumed. Apologies again for this. Rich

@TSB @graemeT2010 Tried all this. Nothing works. If banks are going to remove high st branches and force us onto digital platforms, the digital infrastructure MUST be robust. This current situation isn’t acceptable.

@TSB app not working yet again when will be fixed

@Th3Watch3 We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Service has now resumed. Andrew

@TSB When will it be back up & running?

Sort your online banking out @TSB

@Haych1529 Hi Haleema. We apologise for the issues that some customers experienced logging into our mobile app and online banking earlier today. Service has now resumed. Apologies again for this. Rich

@TSB why is the app down once again, honestly it’s getting quite pathetic!