Ask Synchrony

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@ProfileLaunch Hi there, we regret to hear this. We’d love to help – please send us a DM, so we can take a closer look. -MR

You want to do a prostate exam for $150 purchase on a card I use all the time because @synchrony doesn't think the charge looks correct. Lol. Synchrony can jump in before PayPal even gets to look at it like little bro Style. PayPal caters to low IQ, low balance now.

What the hell happened to @PayPal? They are doing a 0% interest on $150 purchases. I swapped all my Ai and API credits. Denying charges shutting down my company CRM because of it and now to use the card I need to do a video thing and send them my ID. Nope. Mastercard it is.

@gbmondo To best assist you, can we verify the type of account you have with us? ~AJ

@AskSynchrony What’s a phone number where I can actually talk to someone who will answer the phone in a reasonable time?

@AskSynchrony you guys should be ashamed how long you make people wait on the phone. What an embarrassment.

@ohmakeda Hi there, we’re sorry to hear this. We’d love to help – please send us a DM so we can take a closer look. -DK

finally paid down my credit card to 30% & the bank lowered the limit to BELOW the balance, erasing 6 months of hard work

@rolanberrypie Hi there, we’re sorry to hear this. We’d love to help – please send us a DM so we can take a closer look. -DK

@Jay_JayWarner @ohmakeda It does. People on myFICO forums and reddit have similar stories about banks "balance chasing". Among credit card reward hobbyists who throw around acronyms like "SL" starting line "CLD" credit limit decrease "AA" adverse action "PUJ"... many know Synchrony is infamous for CLDs.

@denniswinnus Hi there, we’re sorry to hear this. We’d love to help – please send us a DM, so we can take a closer look. -DK

It actually not the worst. Not when Synchrony bank exists to match their shittiness. It's like another branch of shittier credit lenders way worse than them tho.

@MariposaGurrl Hi Nadine, we’re sorry to hear this. We’d love to help – please send us a DM so we can take a closer look. -SP

I would like @PayPal and @SynchronyBank to explain why they are holding my paypal world master card payments hostage for more than 2 weeks! I make a payment and it is not posted to my account, not reflected in my available credit! What gives???

@MariposaGurrl Nadine, we know this can be frustrating. Please send us a DM if you'd like to discuss this further. -SP

@PayPal Please explain why Synchrony bank is holding my money hostage for more than 2 weeks! I pay my bill and they do not post it to my account. Instead, they hold it for review.

@thomp7904 We’re here to help, Derek. Please DM us with more details, so we can work on a solution together. -MR

@CareCredit Shameful customer service. Been on hold for over an hour to dispute an interest charge. Requesting a call back.

@fastcash9717 Hi there. Please send us a direct message with additional information so we can review this. ~AJ

CareCredit: 26.99% APR if you miss the window. Paytient: 0% interest. One is a credit product designed to profit from medical emergencies. The other is an employer benefit designed to eliminate them. Big difference. paytientsapp.com #Paytient #CareCredit #MedicalDebt

@EltharH We’re here to help. Please DM us with more details, so we can work on a solution together. ~AJ

@codeofvets @PayPal I hate PayPal! They are operated by Synchrony now and they are PRICKS!

ATTENTION @PayPal why did you permanently remove/ban @codeofvets from helping veterans. Your app is the most efficient way to raise and send funds for a social media veteran nonprofit!!!!

@WokenMyers02 Hi there, we’re sorry to hear this. We’d love to help – please send us a DM, so we can take a closer look. ~TK

@CareCredit how tf you expect me to pay off something if ur asses just randomly take a $200 Interest fee out of nowhere

@LuckyGhost0 Hi there, to assist you further, please send us a direct message. ~NIO

@raysfan50 Hello Richard, thanks for reaching out. We regret to hear of your experience. We would be happy to speak with you regarding any issues or concerns you may have. If you would like to speak with us, please send us a private message. Thank you! -MC

@synchrony It should be easier to change the email and phone number on an account that is many years old. #Redtape

@DinaMargelovich We understand this can be frustrating, Dina. Send us a DM, so we can get more details and see how we can help. ~TK

@AskSynchrony @AskSynchrony I've been DMing, calling, emailing your CEO, EVP, VP of Complaints, & Board of Directors for 9 months. A DM is not a solution. You sent 2 letters dated April 13th & April 15th with balances of $4,821.63 and $9,162.82. Pick a number. This is fraud & I want resolution

@SynchronyBank @PayPal you sent me two letters dated one day apart with different amounts. Pick a number. This isn't a discrepancy — it's fraud. Get your act together. I need a response NOW. #SynchronyBank #PayPal #ConsumerFraud

@HateCouncil Hi Benjamin, we saw your comment and would like the opportunity to speak with you about your concerns. Please private message us so that we may review your concerns further. Thank you. -MC

@synchrony is trying to collect on a loan that @WesternDental stole from me and provided nothing.

@GeneralReaction Hi there, we’re sorry to hear this. We’d love to help – please send us a DM, so we can take a closer look.

@synchrony is a predatory lender and an awful company.

@alphamink Hi there, we’re sorry to hear this. We’d love to help – please send us a DM so we can take a closer look. -SC

hey @CareCredit why have I been charged statement fees when I’ve been signed up for paperless statement for months? I want the charges refunded and applied to my current bill

@MisterHouse18 Hi there, we know this can be frustrating. Please send us a DM if you'd like to discuss this further. ~NIO