BODi Support Rep

@singhasheen Hello @singhasheen - for assistance with the status of your refund, please reach out to the Support Team through faq.beachbody.com/app/contactus_….

Check out the cutest little coach! 💙 Who pushes you to keep going on your #HealthEsteem journey?

@AmandaPiasentin Hi Amanda! Our team has extensively reviewed your case and sent communication to the email address on file with more information - we ask that you please review at your earliest convenience. Thank you!

@davidnazarov Hi David - we're sorry to hear this has been your experience. After review, we see that an exception could not be made as renewals for digital products, such as BODi memberships, are not part of the Money Back Guarantee (FAQ 259) and therefore are not eligible for refunds.

Disappointed with @Beachbody after many years. Faced rigid policies & slow service with a membership issue. No real resolution, feeling undervalued. Ending my journey with them. #CustomerServiceFail #ValueYourCustomers

@jennypennysmurf Hi @jennypennysmurf - Please reach out to our Customer Support team so they may provide further assistance with your order. faq.beachbody.ca/app/contactus

@BODiSupportRep Then I was sent the wrong bag. I subscribe to the bigger bags.

#shrinkflation has hit @Beachbody Shame on you! It’s not worth it 🤬

@KingDavid0357 For assistance, you can reach out to the Support Team through faq.beachbody.com/app/contactus_…

@KingDavid0357 @Beachbody @CarlDaikeler Approximately 35 days prior to your renewal date, a notification was sent via email. ​The notification you received approximately 35 days prior to your renewal date included all the details related to your new BODi membership, including pricing.

Absolutely FURIOUS with @Beachbody! My $99 a year BOD membership was upcharged to $179 a year with no consent!!! @CarlDaikeler. In the middle of a recession no less!

@data_fin_pyt @data_fin_pyt It looks like we have not heard from you regarding your subscription. If you still need assistance, please reach out through DM with your account details.

@Beachbody You renewed our subscription at a higher rate.I was stationed overseas and we did catch the change. We contacted customer service and they would not help. Just so you know you have lost a 3 year customer for good.

@data_fin_pyt Hi @data_fin_pyt - We're sorry to hear you had this experience. It looks like we can't reach out to you through DM. Please feel free to message us so we can provide further assistance.

@fidel_omar Hi @fidel_omar - We appreciate your interest. At this time, BODi is only available in the US, Canada, UK and France.

@Beachbody I would like suscribe but I am in Mexico, Do your platform website and/or app work in Mexico? Because I just saw for US and CAN. Thanks

@Kiwi_Pie Hello! You can get in touch with one of our agents through the link below after selecting the appropriate topic for your inquiry: faq.beachbody.com/app/contactus

@Beachbody how can I contact someone please?

@dalz_em Hello @dalz_em - we're sorry for this experience. It looks like we're unable to get in touch with you privately. Please send a DM to @BODi_CS_Reps at your earliest convenience for further assistance.

@Beachbody I'm very angry. I did a trial I canceled afterwards I was charged I spent hours on the phone a year to 2 years ago resolving and confirming cancelation. Today, I see My credit card charged. Someone needs to resolve this without me spending hours trying to resolve AGAIN !

Every body is a Beachbody.

@ShadHole Hi @ShadHole! We are sorry to hear you've experienced issues with BODi on your Fire TV devices. For assistance, please reach out to the Support team through faq.beachbody.com/app/contactus_….

@Beachbody what is going on with your app for firetv? I have had this issue for over a month and tried all of the troubleshooting steps. Nothing works and let’s me log in. Guess it’s time to cancel my membership.

@laurenhl76 Hi @laurenhl76! BODi was impacted by an outage earlier this morning. This has been resolved and the platform is operational on all devices. We apologize for the inconvenience.

@Beachbody Website isn't working properly. Won't let me log in and am receiving various error messages.

@hope_foley Hello! To ensure your Roku device is compatible with the latest version/features of BODi, please refer to the following FAQ: faq.beachbody.com/app/answers/de… If your device meets the requirements, please get in touch with tech support via the link below: faq.beachbody.com/app/contactus_…

Dang @Beachbody you all broke the app on Roku bad with last updates.

@MommyHasCancer Hi there! For assistance with managing your membership, please reach out to the Support Team through phone or text using the following link: faq.beachbody.com/app/contactus_….

@Beachbody How do I speak to a human? I was charged $225 on my expired credit card with an old address on file. I specifically didn’t updater my credits card info so it wouldn’t renew. Can someone please contact me to reverse the charge as I can’t find a number to call. Thanks!

@BPegleg Thanks for bringing this to our attention. Unfortunately, we don't have access to this group as it is privately owned and not managed by BODi. Customers experiencing issues should contact our dedicated Support agents via the link below: faq.beachbody.com/app/contactus

Here's another....

@BPegleg Thanks for bringing this to our attention. Unfortunately, we don't have access to this group as it is privately owned and not managed by BODi. Customers experiencing issues should contact our dedicated Support agents via the link below: faq.beachbody.com/app/contactus

@elonsmyhero Hello! When canceling your BOD membership, you do have the option to keep your access until the end of the cycle: faq.beachbody.com/app/answers/de… For further assistance with your account, please get in touch with our team via the link below: faq.beachbody.com/app/contactus_…

@DarkEagleCyber Hello! For the recommended streaming internet speeds to stream BODi, please refer to the following FAQ: faq.beachbody.com/app/answers/de… If you're still experiencing issues, you can get in touch with our Tech Support team via the link below: faq.beachbody.com/app/contactus_…

@Beachbody slow website…trying to do an on demand workout…come on guys…