Butternut Box

@casalindi @BrendaSpinella3 Did you save some for us at least? 🐾

@BrendaSpinella3 @ButternutBox Sammy - no mum rations me she knows what I’m like. I would eat them all 😂😂😂🐕🐕🐕😜😜😜

Sammy - I had a bag of treats all to myself delivered with my food thank you @ButternutBox xxxx❤️❤️❤️❤️😀😀

@casalindi You're welcome ! 💛

@LivThms We're so sorry, and please don't hesitate to message our team. We're all here to help get things turned around for you. 💛

@ButternutBox It was left on my doorstep, despite my husband and my very alert dog being at home.

@ButternutBox Expecting a delivery tomorrow. Had an email saying if I'm not in, they will leave it on the doorstep and take a picture! This is not acceptable. Leaving on a doorstep cannot be considered delivery. Countless packages are being stolen in this way.

@FifiOConnorx Please pop our team a message at bark@butternutbox.com and our team will be more than happy to help. 💛

@ButternutBox I'd like to speak to someone about a payment taken from my account

@PRJGamer Oh no! Please pop our team a message at bark@butternutbox.com so we can take a look and see what we can do here for you. 💛

@ButternutBox I thought my subscription was cancelled & only saw the email about the box after the cut-off. I don’t have freezer space & don’t want the £115 box. Please advise how to cancel or refuse delivery without being charged. email velocityxci@outlook.com

@louisjenvey The VIP deal! 😂🙌

@ButternutBox didn’t know that your deliveries came with security guards?!

@Chrissi25105065 @casalindi 💛💛💛

@casalindi @ButternutBox Their food is very good, so pleased that Sammy likes it. Lovely company too. ❤️🐾🐾🐕❤️

Sammy - Thank you Nadia @ButternutBox I love my surprises that turned up in the post today thank you so much. I am delighted. Xxxx❤️❤️❤️🐾🐾❤️❤️🐾🐾🐾❤️❤️

@molezzzzz Bruce is really getting into Butternut Box...like, literally getting into the box 🥹

Thankyou @ButternutBox happy Rottweiler Bruce :)

@asjetweets A beautiful angel. We're always here if you need to chat 🤍

For many years we only give our dogs Butternut box to eat. Last monday our sweet little dog Joy sadly passed away and Today we received these beautiful fowers and card from @ButternutBox with a sweet message. Thank you so much @ButternutBox for this kind gesture ❣️ very special!

@team_tecna @Crufts What. A. Week. 💛

Something paws-itively BIG is coming to @Crufts 2026, See what we did there? We’ve been crafting something seriously special with our friends at @ButternutBox, and trust us, tails are going to wag. Take a look at what we've done together before: bit.ly/3OBeTuM

@yoshineale You and Yoshi are so very welcome 💛

Yoshi having a quick stop for a delicious bite to eat at #crufts yesterday thank you @ButternutBox 😋🐾

@casalindi This is so lovely, Nadia has said you were wonderful to chat to 💛

@BeattieFi @YodelRepr51888 @yodel @DPD_UK_Support We're sorry to hear about this 😞 Did you get in touch with us to get a replacement sorted? 💛

@yodel once again, less than useless! You got my frozen dog food on Friday from @ButternutBox for delivery Saturday… not here, tracking says will now be delivered Monday! (Thawed!?) Yet @DPD_UK_Support can get it here every time! @ButternutBox why do you persist with @yodel??

@darrenjadams We have tried a few methods over the years, and from customer feedback, the majority seem to find this to be the best way. We're sorry that this isn't working for you, and we hope that the alternative options offered will help you for the future 💛

@ButternutBox The problem is that you send an e-mail in the morning and I have to react to it the same day, within 12 hours. Tails dot com provide 2 or 3 days notice of being able to change the date, I don't see why you can't do this.

@ButternutBox, I know we've had this conversation before... do you not understand the issue with telling me a delivery is coming and only giving me 12 hour's notice to change it?

@CompanionLifeUK These look soooo good. What ingredients went in? 👀 Only a Saluki could look so elegant eating pancakes 💛

- tinyurl.com/3ppw9pc2The dog-safe Pancake Day guide from @ButternutBox #pancakes #pancakeday #dogs #dogcare

@BeattieFi @YodelQueryUK @yodel @DPD_UK_Support We are all just so sorry to hear what’s happened once again with your box, as you deserve a much better experience from start to finish. Please message our team at bark@butternutbox.com and they will be more than happy to help. 💛

@BeattieFi @yodel @DPD_UK_Support We're honestly, truly sorry to hear about your delivery experiences, and we would love the chance to turn things around. Please do message our team over at bark@butternutbox.com - they will be there to lend their full support. 💛

@moaningminnie58 We're truly sorry to hear this, as we absolutely want a better experience here for you. Please message our team at bark@butternutbox.com and they will be more than happy to help. 💛

@ButternutBox Beware of this Co.. Im newly joined and 3 times order declined my bank states NO reason. Your going to loose my custom! AVOID