CrossCountry Rail Users Group

On the back of @Doug_Paulley sending us his absolutely appalling experience with CrossCountry, we've opened our submissions form. Do us a solid and scan the below QR or visit forms.office.com/Pages/Response… to tell us what you really think of CrossCountry. ^CC

First refurbished CrossCountry Voyager out tomorrow. Diagram XC414: 1E44 and 1M72. 14.28 Birmingham New Street to Newcastle and 18.33 return. chimewhistle.co.uk/shop

@RailTruthUK @juoig7799 Yes, all Reading services will use Platform 10 or 11 at Newcastle. You'd think that they'd be lowering the price of the higher capacity service though, apparently not! ^CC

@IXCUG @juoig7799 From what I’ve heard on here, NCL - RDG services are booked as 4/5 cars due to needing the bay platforms at NCL and RDG when terminating and sitting awaiting the next journey back

This train was formed of 4 carriages from Newcastle to Reading. That's a 4.5 hour trip. No wonder all the seat reservations were gone and the train was probably rammed! @IXCUG

@mitchell_hurd @juoig7799 @speedbird821417 Strengthened and which are left short. It's a shame and it should have never came to this, but this is the reality of CrossCountry in 2026. ^CC

@mitchell_hurd @juoig7799 @speedbird821417 Then stable the set outside of the station. We really do hope the decision will be passenger focused and live load monitoring will allow planning teams to assign units where they're most needed. Unfortunately, for now however, it will still be a choice as to what services are

@juoig7799 That then of course leads to massive overcrowding. Taking the 08:35 NCL - RDG vs the 08:40 NCL - PLY, the Reading service is full and standing from Durham while the Plymouth service is (relatively) quiet... while running with double the capacity. Logical, eh? ^CC

@juoig7799 Reading services are also routed on the ECML as far as Doncaster, whereas the Plymouth services take the TransPennine route to Leeds and then head to DON via Wakefield Westgate. You've got a more affordable train, that's 35 minutes faster than the higher capacity alternative.

@mitchell_hurd @juoig7799 @speedbird821417 Any service that is booked as a single Voyager can either run with 4 or 5 coaches interchangeably. All Reading services are booked for 4, with 5 being used if needed. There's no current plans to mandate 5 coach trains, as far as we're aware. ^CC

@mitchell_hurd @juoig7799 @speedbird821417 If you're referring to the latest commentary made by Shiona Rolfe regarding the Voyager business case, the plan would be to use them to strengthen the Anglo-Scottish and Manchester - South Coast routes.

All lines are currently blocked between Leeds and York due to an emergency incident. Anglo-Scottish services may be diverted between Sheffield and York. Diverted services will not call at Leeds or Wakefield Westgate. Check before you travel -> journeycheck.com/crosscountry/ ^CC

@juoig7799 @CrossCountryUK Could be many things, more than likely just wear and tear related that was fixed overnight. ^CC

@IXCUG @CrossCountryUK Yay! I wonder what went wrong with the toilet.

Oh no! This toilet on @CrossCountryUK Voyager 221 130 is Broken! For such long journeys that the Voyagers do it's so important that all the toilets are working, especially the accessible ones!

⚠️Due to flooding between Southampton Central and Bournemouth, all lines are currently blocked. Services are subject to delays and cancellations. For more info:- crosscountrytrains.co.uk/travel-informa…

👇 If you're travelling on any part of the Anglo-Scottish route today, please be aware of this distruption. Services in the Plymouth area are expected to be delayed up to 30 minutes in both directions.

CrossCountry services between Exeter-Plymouth & GWR services between Exeter-Newton Abbot and Newquay-Par remain suspended until further notice owing to damage caused by Storm Ingrid. Info on replacement services and ticket advice: tinyurl.com/cx4dumrj @nationalrailenq

A rail replacement coach has been booked to depart Birmingham New Street at 21:30, calling at... - Worcestershire Parkway (22:25) - Cheltenham Spa (22:55) - Gloucester (23:15) This coach will be provided by Premier Travel.

⚠️⚠️ SEVERE DISTRUPTION ⚠️⚠️ All lines are currently blocked between Worcestershire Parkway and Birmingham due to an emergency incident. Check your journey at journeycheck.com/crosscountry/ before travelling. Disruption is expected until end of service today.