Patrick Fleith

@mayakyler Some people recently argued that stopping when they complain might be suboptimal because, it means that as soon as they can they would stop their subscription. According to them (sorry forgot who), somewhere below the complain point might be better to reduce churn, increasing LTV

How to price your SaaS: • Find competitors • Check their price • Add 20% • Start there Raise prices every 10 customers. Stop when people complain.

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