Terminix

@Phlipfly66 Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.-Anchee

@Terminix you are a scam. I have spent thousands $ on termite warranty over 20 years. Your inspector said I have termites on Jan 21 and needed tenting. Dozens of calls and no one will help me - meanwhile termites eat my home.

@Balmerlou Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly. -Anchee

@Terminix As a customer with a yearly contract, why have you blown me off TWICE for service calls (Owings Mills, Maryland office). No notice or anything. Terrible service. DO BETTER!

@JJ91514302 I am sorry to hear about your experience. Could you please email us at socialmedia@rentokil-terminix.com with your full service address, customer number, phone number, and the details of your concern? -Angela

@Terminix I don't know how to do that...can you chat?

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@bicharlie0712 I will be more than happy to follow up on this concern with the local sales manager. Can you please send a direct message when you have a moment with your full-service address and the best number to reach you? –Angela

I have to say @Terminix is GARBAGE!!! lol what to charge me more for an inspection only because I do not want their service. Only need and inspection for my refinance not a service for bugs that I DO NOT have. (SMH) DO NOT use this company.

@jocmy85 Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.-Anchee

@Terminix inclusion service is a complete fraud. Won’t give us our money back . Stay away from this company

@JJ91514302 Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.-Anchee

@Terminix Called them...I cancelled my plan which I paid $330 and they will not refund my money....so the plan is cancelled and they are keeping my money. So if I get termites this year I'm not covered...they never came to my house to inspect.

@JJ91514302 Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.- Anchee

@Terminix Terminix...where is my refund? You never came to my house and your guy said he did.

@jocmy85 Thank you for bringing this to our attention, Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.- Anchee

@michaelmiraflor I apologize for the inconvenience you experienced. If you are still interested, I would like to have the service manager address your concerns. Please DM us the full service address and phone number, so I may assist you further. -Angela

@Terminix you guys are terrible. never using your services again and never recommending you to anyone that asks.

@phins2phins Thank you for providing the requested information. I apologize for this negative experience. I have escalated your concern and will continue to work on your behalf to ensure contact is made and your concern is addressed..-Anchee

@Terminix Sure, maybe you can do something about those never ending loop of non-accountability

@Terminix after over a year of service my termite issues seem to somehow get worst not better & scheduling an appointment is impossible because no matter how many times I ask for the area manager to call they just refuse to. I’m ready to switch services and request a refund

@JamieMarie027 I'm sorry you have had a negative experience. I would like to help. - Anchee

@RBarbaris45195 Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.-Anchee

@Terminix can’t trust cyst service. I called a few weeks ago about a price increase that I was not aware of! Not a good way to do business. The car told me the price would hold at 62 per visit, guess what the price stayed at 67. I’m about ready to cancel! Others can do the same!

@auntiejayelle We apologize that you are having trouble communicating with us and understand your frustration. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.- Anchee

@Terminix I’m having difficulty getting a call back from an area manager. I would love it if I could get a direct phone number for that individual. I have a very costly exclusion contract and I have an unresolved issue. The customer service is lacking in a big way.

@unknown75677562 Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly-Anchee

@Terminix really rude and unacceptable to have a confirmed scheduled appt only to have a no call/no show. On your site you guarantee someone will come in between treatments if needed but yet this is the 2nd time no one shows. What will be done about this? What am I paying for?

@emcsavagex Thank you for making us aware of this issue. I have forwarded your complaint to our driver safety department for review.- Anchee

Hey @Terminix the POS driving this vehicle of yours almost ran me off the road twice in Ramsey NJ just a few minutes ago 🤬

@Amaria04564776 Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly-Anchee

@Terminix I was informed via email on 7/1/25, my yearly exclusion service that I paid $274 on 3/12/25 was cancelled as of 6/30/25. Tried to get resolve, customer service had no explanation & offered I send an email to get answers. This makes no sense.

@nisie101 We apologize that you are having trouble communicating with us and understand your frustration. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.-Anchee

@Terminix I've been trying to get my billing straightened out for MONTHS - Cancelling service -I've tweeted - Instagrammed - Facebooked - Called - Texted - Chatted - NOTHING - I expect better from a company that's been servicing our location for YEARS!!!

@wendymiran Hello, thank you for sharing your feedback. We are sorry your experience didn’t match your expectations. Please send me your customer number and a good number where you can be reached so we can help. -Angela

@terminix terrible scheduling system. Three no shows. Use a different company.

@NickyDigital Thank you for bringing this to our attention. Would you please send us a direct message with the phone number and complete address associated with the account, I’ll make sure that your concern is addressed promptly.-Anchee

Just got a response from @Terminix rep Tim after he rescheduled me twice, canceled last minute, and wasted hours of my time. His takeaway? “Call 1-800-Terminx.” Zero accountability, no professionalism. Wild how little your company values customers' time. #CustomerServiceFail

Hey @Terminix, your rep Tim has now wasted hours of my time over multiple appointments—changing times, canceling last minute, and dodging accountability. If this is your version of customer service, it’s wildly broken. Do better.