Marco Cappelletti

@Lifecake @CanonUKandIE Thank you. I have already followed the steps of this guide. The problem is that you can migrate your pic and video but you have to invite again the people that used to be connected with me in lifecake. This is manual and it sends an email with a random picture from your account.

@_mcph @CanonUKandIE Hi Marco, if you choose to migrate to BackThen's app all your photos and videos will be moved across. There is nothing random. There is a guide on how to transfer in the BackThen FAQs. No invites need to be sent to existing family & friends on Lifecake. support.backthen.app/hc/en-us/artic…

Yesterday we made the announcement that Lifecake is closing. As a result there has been a lot of confusion about subscriptions, refunds and ownership. We are really sorry. We want things to be very clear so we are writing to all Lifecake customers.

@Lifecake @thepublicturner @CanonUKandIE This is a shame...

@thepublicturner @CanonUKandIE Hi Sarah, for privacy reasons that I'm sure you appreciate we cannot disclose transfer methods but ...

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