Syed Amer Mahmood

417 posts

Syed Amer Mahmood

Syed Amer Mahmood

@ameronweb

Dubai, UAE Sumali Ocak 2010
135 Sinusundan22 Mga Tagasunod
Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@get_aspora the worst customer service experience ever. Your chat service is of no use. It takes hours to get connected and then your agent says he is checking and disappears for 30-40 mins. The app says the transaction is failed but no update or response on refund.
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@Flipkart @flipkartsupport Never gonna use you platform ever for ordering anything. Just realised the worst platform available in India is @Flipkart. You just lost one customer which i know dosent make any difference to you.
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FlipkartSupport
FlipkartSupport@flipkartsupport·
@ameronweb In the future, please ensure that you share your details via DM for the privacy of your Flipkart account by clicking the link below. ^SM (2/2) bit.ly/2OgiIkt
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@Flipkart @flipkartsupport worst response service ever faced by any e-commerce service provider. you guys send us the wrong product and when raised a return request they cancel it for no reason. Refer the pictures of the product i ordered and the one i received.
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
Forget about privacy first solve the refund issue then lets see on privacy
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@duCares No need of you service and connection. Thanks for providing the worst service on earth. Cancel all the requests.
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
Yesterday one of you call center supervisors promised a call from onsite team in an hour and technician same day which was actually promised same on Saturday and previous week. So stop making false promises. @duCares #worstcustomerserviceDUtelecom
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@duCares Everytime same reply no resolution. Its been more than 25 days now. @gulf_news @khaleejtimes @DXBMediaOffice I think everyone should know the poor response from DU team. Worst part and no one at DU is even concerned of contacting me till date to find out what happened.
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@duCares Do you offer any services other than false promises and just keep customers waiting for months ?
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
You customer care promised me with an hour or two i will get call back around 4-5 hours ago. I always hear same thing “WE WILL UPDATE orGET BACK” and never hear back till I again call to follow up.
du Customer Care@duCares

@ameronweb Hello Syed, we are in a close follow up on this matter with the relevant team and we will update you back. Thanks

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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
Pathetic Pathetic service from du. Till now no connection and still they are making storied at customer care. No one contacted me till date. The call center people are horrible. @gulf_news @DXBMediaOffice Can any help me in getting my new connection issue resolved ?
du Customer Care@duCares

@ameronweb Apologies for any delay, we will let the technical team team call your to confirm the same. Thanks

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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@duCares do you guys have any update as of today or not. This will be my last tweet. I just need a reply if you can provide me a connection yes or no.
Syed Amer Mahmood@ameronweb

@duCares Thank you so much du team for you irresponsible behaviour and least bothered of assisting the customer. I think you guys are not will to provide any new connection even after much followups through all channels. Just have one reply to wait for updates #dudosentcares

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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@duCares Thank you so much du team for you irresponsible behaviour and least bothered of assisting the customer. I think you guys are not will to provide any new connection even after much followups through all channels. Just have one reply to wait for updates #dudosentcares
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du Customer Care
du Customer Care@duCares·
@ameronweb Hello Syed, sorry to tell you that the request has been cancelled as you weren't responding to the installation team calls. we have addressed the matter to the concerned team to create a new request and we will update you. Thanks
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@duCares My first application got canceled and then I applied for 2nd time. Then after applying they canceled my 2nd application mentioning 1st application is still active. Then you canceled my both and asking to request again new request.
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Syed Amer Mahmood
Syed Amer Mahmood@ameronweb·
@duCares it been 3 weeks and still want me to wait. Everytime i call customer care they give new story. Which company on earth takes 3weeks to address customer issues.
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Tuklasin

@get_aspora @Flipkart @flipkartsupport @duCares @DXBMediaOffice @gulf_news @khaleejtimes @elonmusk