Aspora

Arrival takes more than just a visa. 🌎 Some arrive with ambition, some with purpose, but almost all are backed by thousands of dreams - the American Dream. 600,000 NRIs worldwide built us. Now, we’re here to build for the largest Indian diaspora in the world. Aspora has now landed in the U.S. 🇺🇸  Download the Aspora app here: link.aspora.com/DYot/ucmiiivo

Hi @icoolguy1995, We apologise for the inconvenience caused and would like to inform you that the transfer has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

@get_aspora I just created a transaction on ASPORA, and it says it will take two days to transfer? Is it possible to expedite? transaction id: EU14WRHQSY00 PS: tried reaching you via the chatbot, it is pretty much useless.

Hi @anoopraok, We apologise for the inconvenience caused and would like to inform you that the transfer has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. We appreciate your patience and cooperation. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

@get_aspora the recent transfer made on 8th night is still not completed. I was sent an email from your team early morning UAE time promising that the transfer will be done in 12 hours however it's been 24 hours and the email from your customer care after my email says 24 more

Dear @MaNjUtUlLi, Apologies for the inconvenience caused. Please share your order details with us at complaints@aspora.com. We will reach out to you over the call for better assistance and prompt resolution. We appreciate your patience and understanding. Best regards, Team Aspora

@ActusDei @get_aspora Very bad service, no customer care support even after 3 days since I sent money. Aspora money transfer app. Do not use this app..

Glad to announce the start of my weekly column in Khaleej Times on NRI issues. This in #partnership with @get_aspora a fintech focused on NRIs.

Hi @palukurusuri, We apologise for the inconvenience caused and would like to inform you that the transfer has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

@get_aspora Order id UK152DLFG700

@get_aspora please don’t make promises when you can’t address them, my transfer taking more than 2 days, and again ETA changed? If you can’t make it the transfer by at least ETA you gave initially should be rollback, so at least I can look for other options.

Dear @abheesheksarkar, We're sorry to hear about the trouble with your recent transfer. We understand your frustration and want to help resolve this quickly. Please email us your transaction details at complaints@aspora.com so we can investigate and assist you further. Thank you for your patience. Best regards, Team Aspora

@get_aspora your support team sucks. I used your service to transfer and it has been more than 12 hours, the money yet to make into my account. This was the last time I used your services

Hi @Sursathegreat, We apologise for the inconvenience caused and would like to inform you that the transfer has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. We appreciate your patience and cooperation. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

@get_aspora Transfers to India from UAE taking more then 4 days? Pthatic experience dealing with customer service team, as always. No support whatsoever from the customer support. Transfer id: AE15BS752C00

Hi @charterednik, We're sorry to hear about the trouble with your recent transfer. We would like to connect with you to provide prompt support and resolution. Please email us your transaction details at complaints@aspora.com. Thank you for your patience. Best regards, Team Aspora

@get_aspora Poor customer service. Transfer shows failed, but no refund after 4 days and no status update. Please look into this urgently.

Hi @InvestInIndiasm, We regret to hear about your experience. Please note that transfer timelines can vary due to certain banking procedures. We will review your case and reach out to you via a call for better assistance. Kindly share your order details with us at complaints@aspora.com. We appreciate your patience and cooperation. Best regards, Team Aspora

This is totally unacceptable march 23rd we will get penalty’s for that and you are taking this much not fare sort it ASAP @get_aspora

@Mcflcn Hi Manu, We always strive to deliver a seamless experience for our valued customers, and our dedicated team is committed to supporting you at every step. Kindly share your registered contact details with us via DM so we can look into this and provide you with a priority update.

@get_aspora I had initiated a transfer and its still delayed. Help is not answering. Please respond urgently.

Hi @Abin_jwsh, We apologise for the inconvenience caused and would like to inform you that the transfer has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. We appreciate your patience and cooperation. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

Hi @beingfaizulhaq , We completely understand how worrying it can be when your transfer takes longer than expected. We’re truly sorry for the delay and the stress it may have caused. Please be informed that your transfer AE14VT8SG700 has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

AE14VT8SG700 transfer id

Not delivered yet when I'm using for the first time it's show good service but now it's too bad please transfer the fund to beneficiary @get_aspora

Hi @Siddiq_new, To better understand the exact issue and provide you with prompt assistance, we would like to connect with you over a call. Kindly share your registered contact number with us at complaints@aspora.com, and we will reach out to you at the earliest. Looking forward to speaking with you. Best regards, Team Aspora

@get_aspora Support ????

@Shubham_2020 Hi @Shubham_2020, We are reaching out to you to provide the further updates on this case. Thank you for your patience.

@get_aspora @get_aspora what is the status? Large amount of money is stuck for a very long time

@get_aspora We made large payment on 28th Feb Its been 15 days and we still havent got our money back Kindly get this sorted ASAP We are getting lot of penatly from where you were supposed to transfer the amount Transaction id US14NJSCX700

Hi @RahulPrakash02 , We completely understand how worrying it can be when your transfer takes longer than expected. We’re truly sorry for the delay and the stress it may have caused. Please be informed that your transfer UK14S9JD4N00 has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

@get_aspora It's a financial fraud if you commit something and don't do it in stipulated time. There should be penalties for it. Where is my money. I am chasing on it but you guys are just sleeping. @jagograhakjago @RBIsays @RBI

@get_aspora I made a money transfer on 28th Feb which failed and the money was returned on 3rd March. Again on 3rd I requested transfer and they money is stuck. Since I have experienced this in past as well, I will request all NRI not to use aspora. Transaction ID: UK14S9JD4N00

Hi @jaaferalakkal1 , We apologise for the inconvenience caused and would like to inform you that the transfer has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora.

⁦@get_aspora⁩ dont trust this app , its taking very long time to be credited

Hi @Iqbalheyat , We apologise for the inconvenience caused and would like to inform you that the transfer has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

@get_aspora @aspora Thanks but I am not happy this time

@get_aspora @Aspora I transferred money on 26 Feb and it’s been days with no delivery, no resolution, and no accountability. Transaction ID: AE14IOLL7V00. Customer support is useless—only excuses and copy-paste replies. This is unacceptable for a money transfer service.

Hi @alisajid08, We apologise for the inconvenience caused and would like to inform you that the transfer has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. We appreciate your patience and cooperation. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

complaints@aspora.com @get_aspora @needhelpaspora

Hi @Mahavir66278076, We apologise for the inconvenience caused and would like to inform you that the transfer has been successfully completed to your beneficiary account. Please note that transfer timelines can vary due to certain banking procedures. Feel free to reach out to us for any further assistance at help@aspora.com. Best regards, Team Aspora

@get_aspora , I Mahavir Kothari initiate fund transfer AE15HTFZ3000, normally through on line app it takes max 1 hr to transfer funds to overseas, I initiated fund transfer for my son college admission if not credited today then it’s really disaster for me.

Hi @Tauf80420Anwar, We sincerely apologise for any inconvenience caused. To better understand the exact issue and provide you with prompt assistance, we would like to connect with you over a call. Kindly share your registered contact number with us at complaints@aspora.com, and we will reach out to you at the earliest. Looking forward to speaking with you. Best regards, Team Aspora

@ameronweb Hi @ameronweb, We apologise for the inconvenience caused, and would like to connect with you for further assistance on this matter. Please share your order details with us at complaints@aspora.com We appreciate your patience and cooperation. Best regards, Team Aspora

@get_aspora the worst customer service experience ever. Your chat service is of no use. It takes hours to get connected and then your agent says he is checking and disappears for 30-40 mins. The app says the transaction is failed but no update or response on refund.