Adele Dawson

@Forever21 I’m still waiting for a refund from an order that was returned over a month ago. No response from @Forever21Help on DM and UK website no longer exists???

@Forever21Help where is my refund. I sent a return so long ago. Am going to report through PayPal now

@Forever21Help still no response from numerous DMs I have sent about the status of my return and refund. You said my refund would complete in 3-5 days two weeks ago 🤯

@Spinnyp4 @Forever21Help No! I managed to get a returns label and sent it back 2 weeks ago but then nothing. Their website is constantly down & no way of contacting uk offices. Do not buy from forever 21!!

@Forever21 uk return sent via inpost two weeks ago. Tracking info says it’s still in sorting office and uk website is still down. When will I get a refund?

@Forever21Help Thanks. DM sent

@astelladele Hi there! Our team would love to check on the status of your return. When you have a moment, please DM us with your order number and full shipping address. We'll follow up!

@Forever21Help Thanks. I have sent DM

@astelladele HI there! 😊 Our team would love to take a look and see how we can help! When you get a chance, DM us with your order number and full shipping address. We'll follow up!

@Forever21 is your website down? Need to send a return but can’t access any kind of customer service. How can I return items in uk

@bluelightcard I’m having issues accessing my account. Emailed customer service 2 weeks ago & no reply. How else to contact you?

@Topman 4 days ago I emailed customer.service@topman.com in regards to a refund that has not been processed. I have not had a reply. Is there another email address / can you respond on here?

@SharkCleanUK your customer service is a joke. I have tweeted, emailed and sent messages to no avail. Finally giving up and will not be shopping with you!

@SharkCleaning @SharkCleanUK @SharkCleanUK please see original tweet at the top of this thread. There was an error with your website and sale prices offered on site were not transferring to the shopping cart. I tried numerous times. Are you able to honour the original sale price in light of this fault

@astelladele Hi Adele, thank you for reaching us back. We are sorry to hear that you were unable to contact our UK team via email. Please be sure that we will help you. In this case, we kindly recommend you to reach them via Twitter at @SharkCleanUK. Regards, Keila

@SharkCleaning your website is offering deal prices that change when you click to buy. NV601UK is advertised at 149.99 but changes to 249.99 when you add to basket??

@SharkCleaning I just emailed this address and received an automated reply stating that your offices are closed and emails are being filed but not responded to?

@astelladele To do so, we kindly invite you to contact our UK Team via email at customerservice-uk@sharkninja.com, or by phone on 0800 862 0453. As a friendly reminder, this department is available from Monday to Saturday from 8:00 AM to 6:00 PM local time. -Maria 2/2

@IKEAUKSupport my dog chewed my Skogslön pillowcases to pieces. Can I buy replacement pillowcases separately so I don’t have to buy full duvet set?

@Uber_Support are dogs allowed in your taxis?