Danielle Joseph

When a startup launches its SAAS

The most common question we get at WillowSpace is this: "How can I book more clients?" Our answer is always the same. Improve your client experience and you will book more clients. Read more 👇🏻 willowspace.co/blog/4-ways-to…

My all-time favorite Venn diagram 😆

Hi Twitter community! We need your input! Can you spare under 5 minutes to share your thoughts? We're eager to learn about how you nurture your mental well-being and what you value most in tools or services that support it. form.typeform.com/to/lNNwU7wq #survey #branding

Don't be fooled by vanity metrics and pressure yourself to follow certain algorithms or formulas for success. Start by focusing on the clients and customers you have NOW. Give them a stellar client experience and it'll pay off in dividends.

By focusing on client experience, I don't have to be pressured into overwhelming marketing efforts, unrealistic costs, or tied to social media for business growth. In fact, we've had our most successful years OFF of social media.

Client experience has been my number one marketing strategy for YEARS. Making sure your CURRENT clients (and customers) adore working with you is single-handedly the most important thing I focus on at my design studio (and why I built a tool to support all of my CRM needs).

Today, I'm wanting to quit everything, thrift blankets and make upcycled coats for a living.

Is this you?

I'm doing a step challenge with my mom on an app called StepBet (wow, money can keep you motivated) and truly, daily walks during the workday have been incredible.

Today: - Coffee - Meetings (Marketing + Product Design) - Mobile UI design for new student dashboard on LMS platform Let's gooooooooo.

Summer = the best time to have a CRM doing work for you. Me: out in the garden. 🌺🌻 CRM: sending my auto-reminders for unpaid invoices and following up with leads for me. ✅✅

@ormanclark It me!

@syswarren This is a relief to read... they take forever, I procrastinate them the most because I know they aren't as effective as I think they should be. Phew.

I wonder how many of you have actually read a case study on someone's portfolio. Because case studies take forever to create, and while they are valuable in an interview context, I don't know if they are truly useful in an online portfolio. Wdyt?

Hardware is hard. Software is harder.

@danwestworld Kinda?

Do you believe manifesting works?

On the agenda today: - Coffee - Interface design for a LMS student dashboard

And the Oscar goes to…. 😂

If you want to charge premium prices, you need to deliver a premium client experience.

Freelance designers believe their design work is the end product clients purchase. But in reality, we're selling a "service". Shift your focus to delivering exceptional service to your clients. Everything else will naturally follow.