PratapJack ⛺

Yo, @SuiPlay devices are HERE. Majority delivered, just a few final shipments + cases on the way! Quick note: promo devices given out free at HK event do NOT qualify for the airdrop. Eve Online on SuiPlay….let’s GO. 🚀 Thank you all. LFG!!!

I paid $638 (X4) for @SuiPlay. Event attendees got it FREE. I never refunded. I held all 4 units. I defended this project. Now I'm sitting here feeling like the biggest fool in the room.

我宣布 最夯的周边是sui的游戏机 你没听错 就是免费参加活动 送游戏机 虽然领到了 但我很痛苦 可我是把0.8的sui卖了 500u一台买了三台 这台我也不会拆开，只会摆在家里祭奠我逝去的青春 😭 @CindyCreation @SuiNetwork

😁About to receive my @SuiPlay 😅Custom duty of around $310 🫠More than 50% of the price 🤔What about u? Did u receive it? 😂Now only $PLAY can help recover this spending 😉Anyway, I was planning to buy one handheld console, so I'm fine 😅But I ordered 3 💙Like 🔁RT

Dear @SuiNetwork, @Mysten_Labs and @SuiPlay team. I’m writing as a deeply bullish supporter of SuiPlay — my profile says it all. This device is a milestone: the first Web3 handheld that can truly bridge Web2 and Web3 users and onboard mainstream audiences. That’s why I personally ordered four units for me and my family. While 4 devices - may be a small number compared to some, across Vietnam there were many who trusted Sui’s vision and ordered as well. I genuinely believe Vietnamese orders may account for a significant share — possibly tens of percent of those 10,000 preorders — and we backed you because we believed in your direction.🇻🇳 So you can imagine my disappointment: 1⃣My complaint is not about hype — it’s about unprofessional handling of major customers. From glitches in entering shipping information to forcing users to pay unexpected shipping fees, the process has been poor. 2⃣The crown of this problem is customs duties — especially here in Vietnam. We understand taxes are complicated and sometimes unavoidable. That’s not my main anger. 3⃣What truly upsets and outrages me is being FORCED to return the device and accept a refund. Returning the product should be the buyer’s choice, not something imposed on us with the excuse of customs. The first shipments went through and many were happy to cover taxes; yet now later customers are treated harshly and pushed aside. That is unacceptable. 🚨I remain loyal to the project and will not change my stance. I WILL NOT RETURN MY UNITS and I DO NOT WANT A REFUND. What I demand is respect: propose a fair, mutually beneficial resolution — do not force us to comply with unilateral decisions. I’m not blaming @SuiNetwork or @Mysten_Labs personally; I hold the @SuiPlay team accountable for acting hastily without thorough preparation. Your responses to our emails were slow while your decision to abandon affected customers came very quickly. Customs cannot be used as an easy excuse to exclude us from the list; if proper due diligence had been done from the start, we wouldn’t be here today. 💧Once more: refunds are an individual’s right, not SuiPlay’s weapon to decide for everyone. Please sit down, rethink a solution that respects your backers — remember this is not a one-time relationship but a long-term community. Thank @kostascrypto, @EmanAbio, @EvanWeb3, @b1ackd0g, @GDanezis for reading — I am angry, but I still love this project. 🫶