Guy Bisson

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Guy Bisson

Guy Bisson

@tvintelligence

News, commentary, and views on the global TV business from entertainment industry analyst Guy Bisson, executive director and managing editor at Ampere Analysis.

London Sumali Ocak 2010
796 Sinusundan1.3K Mga Tagasunod
Guy Bisson
Guy Bisson@tvintelligence·
@British_Airways what is the customer service phone number for gold members. it is nowhere to be found on your site....please dm me
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British Airways
British Airways@British_Airways·
@tvintelligence Hi Guy. We're sorry that there is currently no lounge access for our eligible passengers travelling from Marseilles. Oliver
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Guy Bisson
Guy Bisson@tvintelligence·
@British_Airways why am I being told that there is no lounge access for BA passengers at Marseille airport because you didn’t sign the agreement? Your loyalty scheme has become a joke.
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Guy Bisson
Guy Bisson@tvintelligence·
@NOWTV I need to speak to someone....how can I get in touch. there appears to be no phone number anywhere for TV help. Please advise urgently.
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Guy Bisson
Guy Bisson@tvintelligence·
@British_Airways ‘my account’ section of your app has not worked since your app update about 10 days ago (message says: ‘something went wrong’) bit of a problem given it’s the only way to show exec club member card….when will this be fixed?
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Guy Bisson
Guy Bisson@tvintelligence·
Cumulative flight delays this month just with @AmericanAir now exceeds 90 hours….i could have flown around the world twice in the time I’ve been waiting for delayed flights. Shocking service from a national flag carrier. Sternly worded letter in progress 😦
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Guy Bisson
Guy Bisson@tvintelligence·
For the past 4 weeks my cumulative flight delays now exceed 40 hours….post COVID travel is hellish
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Guy Bisson
Guy Bisson@tvintelligence·
Pathetic service from @AmericanAir two hours sitting on a plane then kicked off and told to come back 13 hours later….zero compensation, not even a taxi home….and I thought British Airways was bad!
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Guy Bisson
Guy Bisson@tvintelligence·
…and p.s. when you call customer service they are unable to take call due to high call volume….how much customer do they lose because of their terrible tech I wonder? #britishairways #technology #sucks
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Guy Bisson
Guy Bisson@tvintelligence·
The worst-in-class tech of @British_Airways strikes again....locks me out of my account for periodic security check, 2FA code does not arrive by either text or email...then it locks me out of getting a 2FA code for asking 3 times....I need to get into my account. What can I do?
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Guy Bisson
Guy Bisson@tvintelligence·
@British_Airwcys Sure, I just sent you my bank account details and all my passwords too. Hope that helps
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Guy Bisson
Guy Bisson@tvintelligence·
@British_Airways for the past week your online system is refusing to accept corporate cards...putting up a message 'Something went wrong, this seems to be a corporate card'.....yes, it is a corporate card I'm trying to pay with...what's wrong with your worst in class system?
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Guy Bisson
Guy Bisson@tvintelligence·
@RichardMlive potentially, yes, they can still work on certain 'independent' projects, even in the US
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Richard Marks
Richard Marks@RichardMlive·
@tvintelligence Guy - do you know if the strike prohibits US SAG-AFTRA members from working on US productions only? Could they work (or continue to work) for BBC Studios on UK productions for example, with whom they do not have a dispute?
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Guy Bisson
Guy Bisson@tvintelligence·
Breaking (Los Angeles 12.15pm PDT): @sagaftra members officially on strike, joining @WGAWest. 1st actors strike since 1980 & 1st dual (writers/actors) since 1960....@AmpereAnalysis has already quantified impact on content supply based on several scenarios of strike's duration...
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