Bridgecrest

@Gar14751Racheal Hello, Thank you for contacting Bridgecrest. If you can private message Bridgecrest we will address your concern. Larissa - Online Customer Service

@BridgecrestHelp I don’t see a phone number. How do I contact someone

Bridgecrest Review: "I have had a great experience with this company. They have worked with me on more than one occasion when I have fallen behind. They are always very courteous and helpful." - Mia M.

@LoriRob57302100 Thank you for reaching out. We're sorry to hear you've become disappointed with Bridgecrest, but we appreciate the feedback. If you would, send a direct message to us, and we can review your situation together.

@BridgecrestHelp tomorrow I'm filing a formal complaint regarding my auto loan. One of your agents totally disregarded what I said, and went into my account and took money today. I specifically asked her not to do that. Now I cannot access my online portal. I guess she disabled.

@TBow82C Can you verify your first and last name and the year and make of your vehicle so I can find your information? Thank you.

@BridgecrestHelp On social Media? that's the dumbest thing anyone could possibly have ever said.

Hey @BridgecrestHelp why are you saying my auto loan is "overdue" when my bank account clearly shows it being paid? Fix your shit.

@BlackMageLegion Hello, Thank you for contacting Bridgecrest. We regret to hear you have become dissatisfied with Bridgecrest. If you can private message Bridgecrest we will address your concern. Jasper - Online Customer Service

You all told me I'm covered by the power train warranty now you this random person is now saying i do not have a warranty. This is what I mean. I need a running car. My mileage says one thing while Buick says my mileage is different. You all broke the contract according to this. So yes you need to trade out my car or fix the issue...

Feeling stressed out of my damn mind currently getting thr run around from @BridgecrestHelp @Carvana and @Buick. Bought a car from them less than 2 years in my car is telling me I have engine transmission failure. I look at my account it says I'm covered by insurance for this and I'm told to call all of them but no one has an answer......I need a car to go to work to pay for the car I go to work in this needs to be fixed can someone figure out what needs to be done here....to top things off the mileage doesn't match what you sold me...do I need to make other calls 🤔

@AmperaGirl Hello, Thank you for contacting Bridgecrest. I'm sorry to hear about your loss. Please call our customer Service at 800-967-8526. Brandie- Online Customer Service

@BridgecrestHelp I need a little help. My father had a loan with you but he’s deceased. Am I responsible for paying?

@QueenPiscesss Hello, Thank you for contacting Bridgecrest. We regret to hear you have become dissatisfied with Bridgecrest. If you can private message Bridgecrest we will address your concern. Brandie- Online Customer Service

@BridgecrestHelp is the app down?

@GoGetaDiva Hello Jamila, Thank you for contacting Bridgecrest. We regret to hear you have become dissatisfied with Bridgecrest. If you can private message Bridgecrest we will address your concern. Brandie- Online Customer Service

@Bridgecrest I made a $640 modification payment based on multiple rep assurances (and chat proof from Nov 3rd) that my next payment was Dec 8th. You reported me as late on Nov 8th anyway. This is a clear case of deceptive practice remove the late report #Bridgecrest #CFPB

@AmperaGirl Hello, Thank you for contacting Bridgecrest. If you can private message Bridgecrest we will address your concern. Brandie- Online Customer Service

@BridgecrestHelp my father recently passed away and he still owes on his car from Carvana. I cannot afford the payments on it. What do I need to do.?

@jayomayan Hello, Thank you for contacting Bridgecrest. If you can private message Bridgecrest we will address your concern. Brandie- Online Customer Service

@jayomayan Hello, Thank you for reaching out today. To begin, can you please verify your full name and the last four digits of your social security number? Brandie- Online Customer Service

@BridgecrestHelp look at you inbox

@do_RAIY_me Hello, Thank you for contacting Bridgecrest. We regret to hear you have become dissatisfied with Bridgecrest. If you can private message Bridgecrest we will address your concern. Veronica- Online Customer Service

@BridgecrestHelp your customer help like is trash. I called three times and two calls were dropped.

@DR_Grinch42 Hello, Thank you for bringing your concern to our attention. I am sorry to hear you are dissatisfied with Bridgecrest. We ask that you please get in contact with our Customer Service Department directly at 800-967-8526. Morgan – Online Customer Service Team

@BridgecrestHelp I’ve tried messaging and they are of no help either!

@BrandiDunham2 Hello, Thank you for bringing your concern to our attention. I would like the opportunity to discuss this matter further. To do so, please send us a private message and we will respond momentarily. Morgan – Online Customer Service Team

@DR_Grinch42 Hello David, Thank you for contacting Bridgecrest. We regret to hear you have become dissatisfied with Bridgecrest. If you can private message Bridgecrest we will address your concern. Brandie- Online Customer Service

@BridgecrestHelp They really don’t wanna work with you at all. No matter what you tell them or how much money you offer them. I was stupid taking a loan from this company. STAY AWAY!

@LoriRob57302100 Hello, Thank you for contacting Bridgecrest. We regret to hear you have become dissatisfied with Bridgecrest. If you can private message Bridgecrest we will address your concern. Brandie- Online Customer Service

@BridgecrestHelp Your company sucks!! As a customer service manager for most of my career, I can honestly say you have the absolute worst customer service agents. Emotionally unintelligent, illiterate with zero comprehension skills. Looking for a new financer!

@DavidCross62546 Hello, Thank you for contacting Bridgecrest. We regret to hear you have become dissatisfied with Bridgecrest. If you can private message Bridgecrest we will address your concern. Brandie- Online Customer Service

@BridgecrestHelp My daughter paid her car off July 17th and today I get a deliquent report alert on my credit report. Are you people serious? I want this fixed.

@SeasonedJayAng Hello, Thank you for taking the time to bring your concern to my attention. Should you wish to discuss this matter further, we ask that you please get in contact with our Customer Service Department directly at 800-967-8526.   Morgan – Online Customer Service Team

@BridgecrestHelp why won’t payment won’t go through. The first time, yesterday, I accidentally selected the wrong account; that was my fault. This morning, after I got the email, I corrected my mistake and used the right account. But, I came back. So I added money to try again.

@swole4life92 Hello, Thank you for contacting Bridgecrest. We regret to hear you have become dissatisfied with Bridgecrest. If you can private message Bridgecrest we will address your concern. Brandie- Online Customer Service

@BridgecrestHelp scammers beware.. Bridgecrest has lost in multiple States for stealing and lying and destroying people's lives this bank is a joke and they will give you garbage vehicles this company's a bunch of clowns