Commure

The administrative burden that pushes clinicians out of patient care is the same problem that brought Todd Taggart into healthcare sales. Todd spent nearly a decade as a Physical Therapist before joining Commure. The skills he built in the clinic: listening, motivational interviewing, and connecting with patients, turned out to be exactly what clinical sales required. Since then, he's helped scale that team from 4 to 80. In our latest Commure Up Close, Todd shares what the transition looked like and what he's learned along the way. hubs.la/Q047KJ770

Like any clinical tool, the value of ambient AI depends on how you use it. Dr. Jamie Colbert, a practicing hospitalist, shares five habits that make a measurable difference: starting before you enter the room and ending 30 seconds after you leave it. The result: a high-quality note that's 95% complete before you head out for the day. hubs.la/Q047rG840 For clinicians using ambient AI regularly, which of these habits has had the most impact on your workflow?

"Whatever you thought was normal six months ago, will not be normal six months from now." Our CSO @ianshakil joined leadership from @NebraskaMed, @MethodistHosp, and Mt. San Rafael at HIMSS26 to talk through where health systems stand on AI maturity. When asked what single shift matters most for enduring AI-transformation right now, Ian shared it's flexibility rather than speed – because the integrations that are possible are changing faster than most roadmaps account for. Full recap here: hubs.ly/Q047r88y0

Patient experience belongs in the same operational conversations as staffing ratios and throughput. We'll be at Elevate PX in Dallas March 30–April 1, with Micah Ciancia and Marietta Zissimatos joining conversations on how health systems are connecting patient engagement and access to measurable outcomes. If you're attending, we'd welcome the conversation. How are you thinking about the relationship between care delivery infrastructure and patient experience in your system?

Proud to see our co-founder and COO, @dpcbod, featured alongside an impressive group of leaders in @Inc.’s spotlight on women who have built billion-dollar companies and are transforming their industries. hubs.la/Q046MdHg0

That’s a wrap on @HIMSS26! Thank you to everyone who stopped by our booth or joined a session with the Commure team. We’re excited to continue working with healthcare organizations deploying AI across documentation, patient access, and operations.

Last day to find us at Booth 870 at @HIMSS26 today! Commure's AI-native platform covers the full picture: ambient documentation that reduces clinician burnout, AI agents that expand patient access and automate scheduling, and end-to-end revenue cycle automation from first call to final payment. Find us for live demos and real-world use cases.

“Some of our data is showing us there is substantial time savings for the physicians. Anecdotally we’ve heard 2-3 hours per hospitalist.” — Vikesh Tahiliani, VP, Clinical Documentation Transformation, @HCAhealthcare Digital Transformation & Innovation “It’s truly giving time back to our providers. That improves satisfaction and I believe it will become a powerful recruiting tool in the future.” — James Wellman, CIO, @NathanLittauer Hospital At HIMSS, our panel led by Jamie Colbert explored how health systems, from community hospitals to national networks, are approaching clinical documentation transformation across care settings with Ambient AI. Stop by booth 870 for a Commure Ambient AI demo with our team.

Our COO and co-founder @dpcbod has been named to @Inc.’s 2026 Female Founders 500, recognizing the most innovative women entrepreneurs in the country. Deepika’s leadership is critical to advancing Commure’s mission to eradicate inefficiency and administrative burden in healthcare. Congratulations, @dpcbod Learn more: hubs.la/Q046pqrj0

Healthcare call centers face persistent staffing challenges and high abandoned call rates. Agents can help fill the gap to expand capacity and access. Health systems deploying Commure's call center agents are seeing: - 30-50% of calls resolved fully autonomously by agents - 800+ labor hours saved per 10K calls - $240K in annual labor savings at 10K calls/month - 100% of calls answered or routed, including after hours Less time on hold. More patients scheduled. Lower administrative burden. See front call center agents in action with a Commure expert at Booth 870.

Strong session this morning with Marietta Zissimatos and Gary Avery from @OptimusHealthCT on redesigning patient access with interoperable AI front call center agents. Gary put it plainly: patients who can't get through will go somewhere else for their care. For Optimus, that meant working with Commure as a strategic AI partner to: - Improve the patient experience - Reduce call abandonment - Improve scheduling efficiency - Increase provider schedule fill rates and utilization The key takeaway for anyone responsible for implementing AI: success requires strong operational design and early involvement from the teams who actually run the workflows. Technology matters, but alignment is what drives results.

Some of the most important conversations at @HIMSS Global Health Conference & Exhibition happen between sessions. We’re at Booth 870 today, discussing what’s actually working in ambient AI deployment, patient access transformation, and end-to-end revenue cycle automation. Meet the Commure team this afternoon for happy hour from 3:30–5:30 PM.

Insightful session today with @ianshakil at the AI in Healthcare Preconference Forum at @HIMSS Global Health Conference & Exhibition, alongside Michael Archuleta, Roberta Schwartz, and Michael Hasselberg, moderated by Amy Zolotow. A thoughtful discussion on separating AI hype from reality, and how health system leaders can evaluate AI investments and drive real physician adoption. If you're at HIMSS this week, visit us at Booth 870. Tomorrow: - The Ambient AI Playbook: From Community Care to Enterprise Scale — 4:10 PM, Exhibition Main Stage (Hall A) - Expanding Patient Access and Reducing Costs with Interoperable AI Agents — 11:15 AM, Interop+Smart Experience (Hall G)

Commure operates across 150+ health systems, 400,000+ users, and 69+ EMR integrations. At @HIMSS26, stop by booth 870 and the Commure team will walk through how our AI-native Ambient and RCM platform automates from first call to final payment. Join us for happy hour on March 10, 3:30–5:30 PM.

At @MEDITECH's booth at @HIMSS on Tuesday, March 10, we’ll join their lunch and learn sessions on The Intelligent Application of AI and the future of MEDITECH Expanse. Donald Lazure and Zach Little will be onsite discussing what it takes to turn complex data into timely, actionable insight and how AI becomes part of a foundational platform rather than a bolt-on. If you’re attending, we look forward to connecting at booth #5031 during the 12:45 p.m. and 1:30 p.m. sessions. hubs.la/Q045sJc90

MEDITECH leaders know: workflow integrity matters. Ambient AI that sits outside Expanse or forces copy-paste creates friction. Ambient AI embedded within @MEDITECH creates sticky utilization that scales. Commure Ambient AI supports: • Structured data mapping via MEDITECH APIs • Support for complex specialties, notably ED and Inpatient • Embedded CPT & ICD-10 suggestions • Longitudinal patient context inside native workflow • Configurable carry-forward logic across encounters From multi-state IDNs to rural safety net hospitals, MEDITECH provider organizations are scaling Ambient AI without compromising governance or performance. Here’s what that looks like in practice ↓ hubs.la/Q045rxym0 #MEDITECHAlliance #HealthcareIT #RehumanizingHealthCare

Excited to share that we’re hiring a Chief of Staff to partner directly with our CBO, @HershSolanki, who leads our Mid-Market business - the fastest-growing segment in the company, serving 1,000+ private clinics nationwide. This is a high-impact role for a highly driven, high-IQ operator who wants real ownership. You’ll serve as his trusted right hand, with full authority to drive execution. If you’re energized by operating at the center of strategy and execution and want meaningful scope from day one, apply below or reach out directly! hubs.la/Q045c0Yr0

In our latest Commure Up Close, Thiago Mendonça, Team Lead for our Front Office Experience team, shares how he went from coding as a teenager in to leading the build of our eligibility system and patient payment recommendation engine for providers. When eligibility is accurate and payment guidance makes sense, front office teams can have clearer conversations and patients aren’t left guessing about their coverage. It’s a reminder that reducing administrative friction in healthcare is technical work, but it’s also deeply human work. Read the full conversation: hubs.la/Q0452G-20

As health systems face rising call volumes and staffing constraints, traditional front-office workflows are reaching their limits. At @HIMSS we’re hosting Expanding Patient Access and Reducing Costs with Interoperable AI Agents to examine what changes when AI agents become part of the operating model, integrated directly with EHRs and scheduling systems. Marietta Zissimatos, PT, MSc, Senior Manager of Enterprise Solutions at Commure, will join Gary Avery, Senior Director of Operations at @OptimusHealthCT, to share how organizations are addressing call abandonment, reducing manual burden, and scaling agentic workflows responsibly. Join us onsite to continue the conversation. app.himssconference.com/event/himss-20…

As ambient AI moves from pilot stage to widespread deployment, the roadmap for success looks radically different depending on your organization’s DNA. How does a community-based hospital’s strategy vary from a multi-state system scaling across thousands of beds? At HIMSS, we’ll explore that question with executives from @HCAhealthcare and @NathanLittauer, each leading AI transformation within very different care environments. Add it to your @HIMSS agenda: hubs.la/Q044sLy20