GoMechanic Cares

15.1K posts

GoMechanic Cares

GoMechanic Cares

@GoMechanicCares

Customer grievance redressal forum for @gomechanicindia Have something to say? We are all ears. Please DM us for queries.

Gurgaon, India شامل ہوئے Eylül 2018
37 فالونگ1.5K فالوورز
GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@trianuj82 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.
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anuj
anuj@trianuj82·
@gomechanicindia Dear Company ... Whosoever responsible for quality check .... I had a bad experience.. Inspire of serive done my Gomechanic ....my vehicle broke down a days I recd ....in mis way ... SOS help was denied ... Now pick done after 48 hrs .... Appalling /
anuj tweet media
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@MsbBhatt We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?
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Msb Bhatt
Msb Bhatt@MsbBhatt·
@GoMechanicCares The worst car service company, specially service providing in Jaipur under the supervision of Mr Rakesh Solanki their servicebody, company providing a small discount to the customer for making entire payment in advance, than after making payment loot started.
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@Binoy_Raj Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.
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Binoy Raj
Binoy Raj@Binoy_Raj·
@gomechanicindia No response from customer support after my complaint. Paid for Deep All Round Spa (Order ID: 20260422988585822) but the interior is still dirty. This is unacceptable. Please address this ASAP.
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@deepgupta1991 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.
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Deep Gupta
Deep Gupta@deepgupta1991·
@GoMechanicCares Is there any TAT to solve? My car is having more problems after spending 57000 rupees. No accountability nothing
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Deep Gupta
Deep Gupta@deepgupta1991·
@gomechanicindia Worst service ever! 😡 Took 12 days, bill inflated 400% then +10%. Chirag ignored me, Inderpreet promised help but vanished. Paid extra in frustration. Now new issues, main repair removed, no warranty. Totally cheated & stressed! Never again.
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@JoyJay48146851 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.
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Joy & Jay
Joy & Jay@JoyJay48146851·
@GoMechanicCares The state of veh was much better before the service. The standards are sure to take the elite company down
Joy & Jay tweet media
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Joy & Jay
Joy & Jay@JoyJay48146851·
@gomechanicindia very poor standard of handing over the car filled with dirt. No concept of cleanliness or air check. So much of fuel exhausted in last two days. Need to check to maint stds.
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@MsbBhatt We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?
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Msb Bhatt
Msb Bhatt@MsbBhatt·
@GoMechanicCares @sagarjha27 Your company is providing worst services specially in Jaipur Rajasthan, your servicebody Mr Rakesh Solanki is an unprofessional person. Who said the customer not to call, and not given reply over wattsapp, Car given for service with advance payment received back in same condition
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@Amarbhargav Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@Discover8884 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience
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Gaurav Chakravarti
Gaurav Chakravarti@Discover8884·
@gomechanicindia Have booked a car service for today (pick up)..This is the first time I will be using your services. Didn't get any help from app or the service buddy ..per him, there was a cricket match which kept him busy!!! .. hope you live up to your claims #Panamá
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@deepgupta1991 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience
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Deep Gupta
Deep Gupta@deepgupta1991·
@GoMechanicCares You people are buying ratings across platforms, otherwise your services are worst. A friend after service from you guys got ECM problem and now your company is asking for 40000 rupees from him #corrupt #gomechanicWorstServuce
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@sandeephbti We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@Dineshc76398618 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience
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Dinesh chauhan
Dinesh chauhan@Dineshc76398618·
I am writing to express my deep dissatisfaction with the service provided by GoMechanic for my recent booking (ID: 20260423915249682). Words like unprofessional, unpleasant, and unreliable still fall short of describing my experience. @gomechanicindia @GoMechanic_Blog
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@RameshPatna8k We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?
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Ramesh Patnaik
Ramesh Patnaik@RameshPatna8k·
Dear @GoMechanicCares I am still waiting for the update on this. If for the same services the quote is doubled it might be for the following 2 reasons 1. You are fooling the customer by quoting less in the site/app just to increase customer and then actually charging more when customers have no choice as the vehicle is already in workshop 2. Or you are quoting for low quality service on the site and claiming that only high quality side is available at the workshop which will be done at premium rate Can you please share your thoughts
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Ramesh Patnaik
Ramesh Patnaik@RameshPatna8k·
@gomechanicindia @GMEscalations this is to bring to your notice that there are 100% variations in the quote you provide on the site and actual cost by service advisor for the same service. When I tried to understand the difference and raised escalation my order was cancelled.
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@djkadao Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.
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iamdhiraj
iamdhiraj@djkadao·
@GoMechanicCares People like Shubham will never understand the urgency. For you if customer is the priority then you will pick their call. Read his response
iamdhiraj tweet mediaiamdhiraj tweet mediaiamdhiraj tweet media
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iamdhiraj
iamdhiraj@djkadao·
@gomechanicindia @GoMechanicCares Pathetic service no safety of vehicle. They kept my car outside & random guy hit my car. It’s been more than 10 days I didn’t get the work done I gave to replace oil cooler, they broke my car bumper & after that they repaired & again it got hit.
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@Real__Doctor Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.
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Dr. Jay
Dr. Jay@Real__Doctor·
@GoMechanicCares What priority basis is it? This is pure harrasment! 3 days have passed and my car is not even picked for service. You refund my money! Really bad experience!
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Dr. Jay
Dr. Jay@Real__Doctor·
Pathetic experience at @gomechanicindia. Order id 20260419950369793. Also emailed about the issue in detail.
Dr. Jay tweet media
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@MukulKhire We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?
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Mukul Khire
Mukul Khire@MukulKhire·
@gomechanicindia your service is pathetic, escalation doesn't work. No one care about the customer
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@djkadao We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@chikkuvasu We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?
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va.santh
va.santh@chikkuvasu·
@GoMechanicCares Hello team, issue still not resolved? Not getting any support or update. What to do?
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GoMechanic Cares
GoMechanic Cares@GoMechanicCares·
@bipinjalan Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.
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Bipin Jalan
Bipin Jalan@bipinjalan·
@GoMechanicCares @GMEscalations I had the Worst day and NIGHTMARE of my LIFE,opting for comprehensive service package & Miles Prog. Even your customer service team is keeping this case away for last 60 days,showing seriousness of dealing such matters. Order No 202602096264937
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