GoMechanic Cares

@JoyJay48146851 We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?

@gomechanicindia very poor standard of handing over the car filled with dirt. No concept of cleanliness or air check. So much of fuel exhausted in last two days. Need to check to maint stds.

@Amarbhargav Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.

@gomechanicindia @GoMechanicCares @GoMechanicSpare 2nd order is still opened and even the escalation manager named "SHALINI RAJ" isn't responsible enough to handle the case and resolve the issue. The case is still in opened status without proper communication and the schedule was today 5-6PM. Worst service @gomechanicindia

@gomechanicindia @GoMechanicCares @GoMechanicSpare I have scheduled 2 orders today. Both weren't attended and the customer support experience is horrible.

@Discover8884 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience

@GoMechanicCares Counting on you

@gomechanicindia Have booked a car service for today (pick up)..This is the first time I will be using your services. Didn't get any help from app or the service buddy ..per him, there was a cricket match which kept him busy!!! .. hope you live up to your claims #Panamá

@deepgupta1991 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience

@GoMechanicCares You people are buying ratings across platforms, otherwise your services are worst. A friend after service from you guys got ECM problem and now your company is asking for 40000 rupees from him #corrupt #gomechanicWorstServuce

@gomechanicindia Worst service ever! 😡 Took 12 days, bill inflated 400% then +10%. Chirag ignored me, Inderpreet promised help but vanished. Paid extra in frustration. Now new issues, main repair removed, no warranty. Totally cheated & stressed! Never again.

@sandeephbti We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?

@gomechanicindia @GoMechanicCares @GoMechanic_Blog I scammed by taking your service. Booked bumper painting. Color mismatch but threatened to pay. Visited workshop and it is not more than roadside, no quality no brand value.BIG NO to #gomechanic #scam

@Dineshc76398618 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience

I am writing to express my deep dissatisfaction with the service provided by GoMechanic for my recent booking (ID: 20260423915249682). Words like unprofessional, unpleasant, and unreliable still fall short of describing my experience. @gomechanicindia @GoMechanic_Blog

@RameshPatna8k We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?

Dear @GoMechanicCares I am still waiting for the update on this. If for the same services the quote is doubled it might be for the following 2 reasons 1. You are fooling the customer by quoting less in the site/app just to increase customer and then actually charging more when customers have no choice as the vehicle is already in workshop 2. Or you are quoting for low quality service on the site and claiming that only high quality side is available at the workshop which will be done at premium rate Can you please share your thoughts

@gomechanicindia @GMEscalations this is to bring to your notice that there are 100% variations in the quote you provide on the site and actual cost by service advisor for the same service. When I tried to understand the difference and raised escalation my order was cancelled.

@djkadao Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.

@GoMechanicCares People like Shubham will never understand the urgency. For you if customer is the priority then you will pick their call. Read his response

@gomechanicindia @GoMechanicCares Pathetic service no safety of vehicle. They kept my car outside & random guy hit my car. It’s been more than 10 days I didn’t get the work done I gave to replace oil cooler, they broke my car bumper & after that they repaired & again it got hit.

@Real__Doctor Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.

@GoMechanicCares What priority basis is it? This is pure harrasment! 3 days have passed and my car is not even picked for service. You refund my money! Really bad experience!

Pathetic experience at @gomechanicindia. Order id 20260419950369793. Also emailed about the issue in detail.

@MukulKhire We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?

@gomechanicindia your service is pathetic, escalation doesn't work. No one care about the customer

@djkadao We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?

@gomechanicindia @GoMechanicCares

@chikkuvasu We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?

@GoMechanicCares Hello team, issue still not resolved? Not getting any support or update. What to do?

@GMEscalations @gomechanicindia @GoMechanic_Blog @GoMechanicSpare @Gomechanicng @gomech Hello team, you are charging twice of the actual qty. When I asked about this you guys qre changing the price instead of keeping the original value. It is totally a scam.

@bipinjalan Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.

@GoMechanicCares @GMEscalations I had the Worst day and NIGHTMARE of my LIFE,opting for comprehensive service package & Miles Prog. Even your customer service team is keeping this case away for last 60 days,showing seriousness of dealing such matters. Order No 202602096264937

@AzamMadrasi Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.

@GoMechanicCares How will you track the issue is without even my contact details, mobile number or order ID? @gomechanicindia ?

@gomechanicindia absolutely disgusting service. First your customer care person gave me a wrong quote and I accepted it and paid the 999 for miles membership. Then your service engineer booked a far off place for service and promised me next day delivery. No updates, no follow-up

@deepgupta1991 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.

@GoMechanicCares No reply till today, I have spent alot of money

@Mukul_delhi Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.

@GoMechanicCares Sharing details here: Order ID: 20260418926500250

@gomechanicindia @jagograhakjago Booked a 12 PM slot with GoMechanic. No call till 2 PM. Aftr multple folowups, was told engineer is on the way. Srvic budy Romansh kpt giving flse asurances. Finaly at 5 PM, infrmd pckup won’t hppn tday.Thy tke prpaymnt bt dnt deliver #GoMechanic

@Praveenkmr03 Hi Sir! The Customer Delight Team is currently working on the issue as raised by you. We assure you that it will be resolved on a priority basis. Thank you for your patience.

@GoMechanicCares I dont know how my issue resolve if no one contact me. I tried to connect with escallation person but no one picking call.

I booked comprehensive service & it was worst ever.Rear drum not clean,throtle body not clean,Engine flush not done,car scanner not work.They kill 3+hrs in wash.Even service buddy not supportive when I raise concern.Cheap center at all.@gomechanicindia @GMEscalations

@utkarsh31136225 We apologize for the inconvenience caused to you. We do not aim to provide such an experience to our customers. Can you please share your contact number or order ID via DM so that our team can get in touch with you?

@GoMechanicCares @gomechanicindia no response received yet. Also one mechanic working in New city car zone, Sec 48, GGN who got assigned in my case is now ignoring my calls and messages. Asking their colleague not to pass on my calls to him. Need immediate fix.

I raised a ticket as I got charged the huge amount from Go Mechanic. The escalation manager was assigned but he ignored me, never answered my call, didn’t reply to messages and mark it resolved. Also after spending alot , engine check light is coming again. Refer attachments