Porter Airlines HelpHub

@CrashKate We sincerely apologise for the inconvenience caused. Please share the following details with us via DM for further checks: 🟢 Full name: 🟢 Email address: 🟢 Phone number; We look forward to assist you , regards.

@porterairlines hey, we cannot check in online because the website is insisting on passports when we have Nexus. You absolutely are NOT required to bring your passport, Nexus cards are sufficient and we’ve done it for years. Beyond frustrating.

Hi! We sincerely apologize for the inconveniences caused. Kindly follow back and share the following details via Inbox📥: 1. Full Name 2. Email Address 3. Phone Number For quick assistance

@ryandunn93 Hello. Customer satisfaction is our top priority and we're dedicated to ensure a positive experience for all our customers. Please share with us the details via DM as to allow us to understand the concerns better and work towards resolving them. Thank you.

@nationalpost @porterairlines still at it claiming a flight was less than 2 hours delayed when it was clearly more

WestJet, Porter fined tens of thousands over delays, not giving flyers enough food and drink nationalpost.com/news/westjet-p…

We sincerely apologise for the inconvenience caused. Please share the following details with us via DM for further checks: 🟢 Full name: 🟢 Email address: 🟢 Phone number; We look forward to assist you , regards.

@Daniel47893815 Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further.

Travel nightmare with @porterairlines. Flying NS - Yukon (via Ottawa/Vancouver), they removed my bag due to weight issues and didn’t tell me until Vancouver. All excursions missed. $lost 5 days later: still no luggage. Trip ruined. @CBCGoPublic @AirPassRightsCA — can you help

@_KrisDixon Customer satisfaction is our top priority and we're dedicated to ensure a positive experience for all our customers. Please share with us the details via DM as to allow us to understand the concerns better and work towards resolving them. Thank you.

@HelpHubs_CS Thank you. There’s really not much investigating that can be done. The flight is leaving in 5mins, 3hrs after schedule, on a clear day. The crew just announced they were headed to Miami, but jumped on this route. Not seeking discussion now; just disappointed & lesson learned.

Too funny. I made a misguided decision to pick @porterairlines to Cancun—strictly based on price. They’ve had us sitting here punting forward with intermittent delays & now just notified of 3hrs delay. People gripe about Air Canada, but I’ve never had a late flight with them.

@JONDOE239405 Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further.

@porterairlines what are we doing here

@JONDOE239405 Thank you for reaching out. We’d love to take a closer look into this for you. Could you please follow back and drop us a DM with all the relevant information? We'll investigate this promptly.

@myParliamentApp Thank you for reaching out. We’d love to take a closer look into this for you. Could you please follow back and drop us a DM with all the relevant information? We'll investigate this promptly.

@porterairlines your customer service contact number is not working.

@SchwartzTime Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further.

Thanks to @porterairlines my husband and I will not be together on Valentine’s Day for the first time in 36 years/since we met. Porter kept delaying his direct Ottawa-Orlando flight today then cancelled it and put him on a connecting flight tmrw arriving in Orlando midnight.