Connect2Cardiff/Cysylltu â Chaerdydd

C2C is now closed, we will be back online Monday 8.30am to help. For any emergency reporting please visit - orlo.uk/N8tek Mae C2C bellach ar gau, byddwn yn ôl ar-lein ddydd Llun am 8.30yb i helpu. Ar gyfer unrhyw adrodd argyfwng, ewch i – orlo.uk/CF3tg

@athenajm Hi Jess, sacks that are damaged or at end of life and cannot be repurposed can be disposed of in your general waste - Thanks C2C

@Care4Cardiff @cardiffcouncil Hi Please report illegal parking via the app or link below; cardiff.gov.uk/ENG/resident/P… Thank you Helen C2C

@cardiffcouncil You have dozens of extremely bad PARKED CARS on the pavement & cycle lanes on both sides of Colum Road. It’s an excellent opportunity for you to show how you take care of us cyclists. It’s not as though we haven’t got car parks running adjacent on North Rd.

@hughjarse1982 @RhysOwenThomas Hi Claudio, please report any illegal parking on the app or website here; cardiff.gov.uk/ENG/resident/P… Thank you Helen C2C

@NasirShahbaaz @cardiffcouncil Hi Shahbaaz, ​if y​​​ou have seen a problem on a road or pavement please let us know. The report can be made here - cardiff.gov.uk/ENG/resident/P… - You can pinpoint the location on the map and add photos. Your completed report will go straight to our highways team. Thanks @C2C

@cardiffcouncil nearly went flying through the windscreen 40 times in 10 minutes through Cardiff because of all the potholes. Please, I’d like to stay alive for Eid at least

Good Morning! We are now online and answering queries until 6pm today. Bore Da! Rydym ar-lein ac yn ateb ymholiadau tan 6yh heddiw.

C2C is now closed for the day, we will be back online at 8.30 am. Mae C2C bellach ar gau am y diwrnod, byddwn yn ôl ar-lein am 8.30yb.

@DirtyWales @Ruralpay Hiya, it will depend on if the tree's on their property are protected - to seek advice from tree officer please contact Parks@cardiff.gov.uk or 02922330235 Thank you Helen C2C

can someone help me? A neighbour is cutting down trees and hedges that I walk past which are usually full of birds. Is this legal? @Help_C2C @Ruralpay

@DaveHigginson1 @cardiffcouncil @neiljmcevoy Hi Dai. Thanks for telling us about this. I have reported this over to our highways team who will look to assess this as soon as possible. Thank you.

@cardiffcouncil I don’t know what it is about Dan Y Bryn Avenue in Radyr but it’s being continually overlooked in terms of road repairs. As you can see it’s in a shocking state and has been this way for several years. @neiljmcevoy can you help to get this fixed?

@Robbo130 @neiljmcevoy Hi Robbo. I have reported this fly tipping through tot he team who will attend to collect this when possible. Thanks.

@Help_C2C Whitchurch road by fair oak primary school

Good Morning! We are now online and answering queries until 6pm today. Bore Da! Rydym ar-lein ac yn ateb ymholiadau tan 6yh heddiw.

C2C is now closed for the day, we will be back online at 8.30 am. Mae C2C bellach ar gau am y diwrnod, byddwn yn ôl ar-lein am 8.30yb.

@laurelmarie1983 @cardiffcouncil Hiya, please report this on the app or website here; cardiff.gov.uk/ENG/resident/R… Thank you Helen C2C

@cardiffcouncil What do we pay our council tax for you can't even empty the bins properly ,

@shawncbrown @cardiffcouncil Please report any missed collections on the following link - cardiff.gov.uk/ENG/resident/R… - The non collection report will then be reviewed by the Waste Department. Thank you

@cardiffcouncil - you have not emptied our food bin for the 4th week running now. How do I arrange for it to be emptied?

@ShadowOfTWizard @cardiffcouncil We'll look into this for you Rhys can you please just confirm the full address (best to DM address details as this platform is public) Thank you Helen C2C

@Help_C2C @cardiffcouncil Any excess bags removed from the top will not be collected, and will most likely remain on the ground (attracting vermin). All these bags are mixed, as we have not yet received the correct bins.

@Help_C2C @cardiffcouncil I don't think waste collection has been down our street for around three weeks? All I've seen is the green trucks.

@LiamDavies198 @cardiffcouncil Hi Liam, permits can still be purchased without a council tax account number - instructions on the website or Mipermit; cardiff.gov.uk/ENG/resident/P… (Click on what you will need to apply) As per the case officers response, please purchase before parking in a permit bay. Thank you C2C

@cardiffcouncil You are a disgrace! I moved into my new property to find that it was not yet registered for council tax (I have no council tax number) as such i could not apply for a parking permit. See reply for more info

@ShadowOfTWizard @cardiffcouncil Hi Rhys, what does the website say - have you reported the missed collection within the two day timescale or are there notes advising why they won't accept the report? Thank you Helen C2C

@Help_C2C @cardiffcouncil There is no option to report a missed collection. The bins are ridiculously over flowing and too full. This is awful.

C2C is now closed for the day, we will be back online at 8.30 am. Mae C2C bellach ar gau am y diwrnod, byddwn yn ôl ar-lein am 8.30yb.

@76DarrenJ @cardiffcouncil Hi Darren, if this has already been raised on the app/website and removal not taken place you can email NSOfficerEnquiry@cardiff.gov.uk they might be able to advise if there is a delay and why (could be for several reasons) Thank you Helen C2C

How long does this have to be there before something gets done about it. @cardiffcouncil bottom of Trowbridge road and more has been added since this photo

@bebes2085555 Thank you, please note this channel is public - if you would prefer this to be a private discussion as personal details please DM us instead. The address shows 3 bins now registered to the property so it may only allocated three, have you spoken to property management? Thank you

@Help_C2C St Winefride's Apartments, Romilly Crescent, CF11 9FA. Thank you

@Help_C2C My mother lives in a block of flats with communal recycling and waste containers. There should be 4 large bins for general waste but since one was damaged and removed months ago the three remaining are insufficient. Why has it not been replaced?