Connect2Cardiff/Cysylltu â Chaerdydd

@Butt3rfly0 Hi Sylvia. I can discuss this with you. Please drop us a DM with your full address including postcode along with a contact number and/or email address and we'll be able to help. Thanks. twitter.com/messages/compo…

@Help_C2C I would like to speak to someone regarding incontinence bags

Good Morning! We are now online and answering queries until 6pm today. Bore Da! Rydym ar-lein ac yn ateb ymholiadau tan 6yh heddiw.

@Carl_E88 Hi Carl. Thanks for getting in touch. We do not recollect these items but if you are looking to dispose of them they can both be broken up and placed in the general waste as the hard plastic is not recyclable here or they can be taken to our HWRC. Thanks.

@Help_C2C hey gang, I seem to have acquired a recycling glass box and large food box in last weeks collection. No1 has claimed ownership on our community groups. Do you arrange collection of these?

@daftpunk22 Hi Simon. If you are able to DM us the vehicle details such as make, model, colour and the reg I can see if there is anything else we are able to assist with. Thanks, Luke @ C2C twitter.com/messages/compo…

@Help_C2C hi reported a van abandoned outside my house around 10 days ago. The parking wardens continue to put PCNs on it, but to be honest I don’t think that will do the trick. Any chance someone could follow up on my report please?

@Scwass @cardiffcouncil Hi Shaun, if you pop us a DM on the link provided with your details, (name, address and car reg) we can look to see if we can escalate this for you - Thanks C2C twitter.com/messages/compo…

@cardiffcouncil @Help_C2C Strange, they gave me three phones numbers and an email for your legal dept and no one answers, bet you would contact me if I didn’t pay my council tax for 5 months

@cardiffcouncil back in Jan one of your trees damaged my car, you passed my case to one of your external legal teams who haven’t done anything in five months, when I contacted them today they asked me to send the location of the tree, which I had put in my initial response to 😤

Good Morning! We are now online and answering queries until 6pm today. Bore Da! Rydym ar-lein ac yn ateb ymholiadau tan 6yh heddiw.

C2C is now closed for the day, we will be back online at 8.30 am. Mae C2C bellach ar gau am y diwrnod, byddwn yn ôl ar-lein am 8.30yb.

@snipsy1 Hi John , if you forward these images onto Highways@cardiff.gov.uk an officer will look into this. Thank you Helen C2C

@Help_C2C Is this an acceptable Repair carried out today in Fairwater? It seems totally inadequate to me, the scope is not sufficient and there remains outstanding risks as well as aspect levels not being addressed that prevents surface water reaching surface drains 🤷‍♂️

C2C is now closed for the day, we will be back online at 8.30 am. Mae C2C bellach ar gau am y diwrnod, byddwn yn ôl ar-lein am 8.30yb.

@NigDavT @cardiffcouncil Hi Nige, apologies for the delay in responding. Any emergencies should be called through to 02920872087 to ensure they reach Highways but if this is still an issue please reply @Help_C2C and a Customer & Digital Support Officer will pass this on asap Thank you Helen C2C

@cardiffcouncil A4232 at Pontprennau down to one lane. No signage at the A48 end. Someone is keen to cause an accident? The work must be between the halfway roundabout and the M4. Traffic coming off A48 is backed up yo the A48 - hopefully not grasscutting

Good Morning! We are now online and answering queries until 6pm today. Bore Da! Rydym ar-lein ac yn ateb ymholiadau tan 6yh heddiw.

C2C is now closed for the day, we will be back online at 8.30 am. Mae C2C bellach ar gau am y diwrnod, byddwn yn ôl ar-lein am 8.30yb.

@ItsLau_xo Hi Laura, sorry to hear that happened. You can raise a cleansing request here; cardiff.gov.uk/ENG/resident/R… Or privately message us your full address so that we can raise. Thank you Helen C2C

Shocking food waste collection this morning @Help_C2C. The operative missed his big bin he was emptying into so just left it like this

@NikEvans123 @cardiffcouncil Hi Nikki, can you pop us a DM on the link provided with your name, address and car registration and we can look into this for you - Thanks C2C twitter.com/messages/compo…

@cardiffcouncil I submitted an appeal for a parking fine last week. I have 28 days to either pay it or you accept my appeal. I have just tried to speak to a human about it and your automated message said it can take 4-10 weeks for a decision on an appeal.

Good Morning! We are now online and answering queries until 6pm today. Bore Da! Rydym ar-lein ac yn ateb ymholiadau tan 6yh heddiw.

C2C is now closed for the day, we will be back online at 8.30 am. Mae C2C bellach ar gau am y diwrnod, byddwn yn ôl ar-lein am 8.30yb.

@gareth_gthomas @cyngorcaerdydd Hi Gareth, for more information regarding support available on this scheme you can look here - switchtogether.co.uk/support - Thanks

@cyngorcaerdydd any grants available for the disabled ?

Mae’r cynllun solar Switch Together yn ôl – gan ei gwneud hi'n hawdd ystyried paneli solar a batris storio yn hyderus. ✔️ Cynnig wedi'i deilwra ✔️ Gosodwyr dibynadwy, wedi'u dilysu ✔️ Prisiau prynu mewn grŵp cystadleuol ✔️ Dim rhwymedigaeth 👉 orlo.uk/IGHjZ Yn cau 5/6

@Atticus_75 @cardiffcouncil Great, glad all collected for you now - Thanks C2C

@Help_C2C @cardiffcouncil It was picked up at 6.00 on Friday evening

@cardiffcouncil No garden waste collected despite it supposedly being done today

Good Morning! We are now online and answering queries until 6pm today. Bore Da! Rydym ar-lein ac yn ateb ymholiadau tan 6yh heddiw.