Jako

@Rb__sa Hi there. Do you perhaps have an email address I can forward my query to?

@JakodeJ Hi Jako, sorry for the experience you've had. Please let me know what you need assistance with and I'll try my best to assist you. RB

@FNBSA Please can you assist. No joy whatsoever with FNB Private Client suite. No response to emails, no interest in client/customer service. I’m better off solving things myself. Seriously questioning the value add?!

@FNBSA Still waiting for you to respond to my requests for assistance… No response from FNB Private Client suite and no escalation options. No customer service. Why are we paying banking fees? Time to reconsider banking options.

@MyJRA Still nothing. You are happy to report on progress made (however small), but real problems gets ignored

@MyJRA Update please on #5625010. Just look at the poor condition. All within 200m on Graphite Road, Roodepoort.

@FNBSA I have never understood the benefit of FNB Private Clients. Poor service delivery and unanswered mails. What are we really paying for? Better off doing it myself or talking to a bot.

@MyJRA @MMCKennyKunene Any update or acknowledgment?

@MyJRA Still no progress…?

@JakodeJ Hi Jako, we have logged your service request (Reference number #5625300 with the maintenance team. ^AK

@MyJRA Please will you dispatch a team to fix the numerous potholes on Graphite Road in Wilro Park, Roodepoort. Potholes along length of the road. Residents filling with holes with own material. This is a busy road and potholes represent a danger to road users and pedestrians.

@MMCKennyKunene Let’s see you get your hands dirty with these and other roads in the area. Overgrown, neglected all over… I have a list of roads in need of TLC

@CityPowerJhb Still nothing…? No action and no feedback?

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Wilropark Park Switching Station: Power has been restored up to 65%. The team discovered a faulty termination and an existing fault. Ten load centers will remain off until the faults have been repaired. The outage affects customers in Wilropark and surrounding areas. Further details will be communicated as soon as new information becomes available. We apologise for the inconvenience caused. For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va… ^NT

@CityPowerJhb No update since midday - Are you actually working on resolving this. Now more than 2 days without electricity?

@CityPowerJhb Wilro Park - No power for 48hrs? No feedback either….

#CityPowerUpdates What is the latest on the Wilro Park outages?

@CleanerJoburg When can we expect refuse collection in Wilro Park and Helderkruin. 2 weeks and no sight of pickitup??

@MyJRA Thank you

@JakodeJ Good day Jako, we have sent your service request (Reference #5626537) to the JRA team. ^AK

@MyJRA Hi. Please can I request for ‘skoffeling’ or clearing of grass and weeds on Wilgerood Road, Roodepoort. Btwn Ruhamah drve and Ouklip. Water can’t flow and creates dangerous situations.

@MyJRA Thank you

@vumatel Will do. Thanks

@JakodeJ Hi, Jako there is no confirmed outage taking place in the area. Please contact your ISP for assistance.

@vumatel Hi team. Connection in Wilro Park and Helderkruin is slower than normal and connection now more irregular. Please will you investigate and resolve