Scott Miller

Today at our Customer Summit we announced new Text Analytics and Sentiment Analysis capabilities. This application of machine learning transforms open-ended feedback into actionable insights in minutes. #VCSummit #customerintelligence #textanalytics #machinelearning

This is fantastic. Congrats and thank you Team Doner. lnkd.in/eAiX3aY

Pretty cool recognition for Kelly Hall. BTW, roughly half of our Exec, our Senior Leadership team and our company for that matter, are female. Just great talent seizing great opportunity. lnkd.in/ecuuAs8

@KatieW104 @visioncritical @kellymcmahonhal @VMware @katieW104 you are a fantastic speaker.

Thanks to @VisionCritical and #InsightsDay attendees for joining @kellymcmahonhal and my session this morning. It was a great discussion on customer-led innovation at @VMware. #customerexperience

New efforts to protect customer data are almost a daily event, directing businesses down the right path. Earn consent. Build trust. Learn more. lnkd.in/ePSvH_Q

As committed to helping our team transform its skills as she is to our customers. lnkd.in/eB5ggeF

I encourage everyone passionate about customer data to get to know Robert Hein’s story. As the manager of Vision Critical’s own customer community, he has become one of the most influential people in our organization. His cross-functional efforts have…lnkd.in/eSckzJu

Amazing brand with an empowered insights team. Highly recommend. lnkd.in/ecUQf6Y

Our good friend, Jon Salters, has become a true social capitalist. Congrats to him, founder Roger Horak and the entire UE team for their inspiration. I’ve seen the model in action and I’ve tasted the goods. Check this out. lnkd.in/duaxRPS

The best way to earn credibility in your organization—to truly matter—is to help drive revenue and growth. Here’s how Laura-Lynn Freck and Sarah Shain did it at @RedBull. visioncritical.com/customer-stori… #cpg #retail

Millennials are digital pioneers—and many of them prefer alternative financial products. Here’s why. bit.ly/2pekNTy

Story: @VMware uses customer insight in every step of #innovation—from product development through implementation and ongoing improvements. The company demonstrates that customers are true partners—an approach that transcends traditional research. visioncritical.com/customer-stori… #mrx

Great post from @Salesforce’s @Tiffani_Bova on the importance of taking an outside-in approach and really understanding both your customers and business context as you make decisions about your products. hbr.org/2018/08/why-ad… #innovation #mrx

How do you engage an audience that typically hates sharing their feedback and data? As this story from Twitch demonstrates, the key is to be transparent and authentic. Kudos to Colan Neese. This is an amazing story with incredible impact. visioncritical.com/customer-stori… #mrx #mediabiz

Congrats to the 2018 Visionary Award winners: Red Bull, Jam City, VMware, Twitch and Cleveland Clinic. These men and women are visionaries transforming their businesses by engaging, listening and understanding the voice of the customer. businesswire.com/news/home/2018… #VCSummit #mrx

“Inspired to learn” is one of our core values, and giving our people access to @LI_Learning is just one of the ways we bring this to life. learning.linkedin.com/blog/learning-… #TheVCWay

Improving the patient experience is no longer a nice-to-have in health care—it is absolutely mandatory. A deep understanding of the patient journey is key in this industry. visioncritical.com/challenges-imp… #healthcare #healthbiz #mrx #cx

Great @CMOAustralia interview with Leisa Bacon of @ABCaustralia. "This is about really understanding those more nuanced behaviours we see play out in data, but having the ability to talk to consumers about them.” #mrx #NewMR

We firmly believe that brands and companies should approach data collection with a customer-first mentality. cpomagazine.com/2018/08/31/bey… #mrx #GDPR

More than 80 million millennial women love @Bustle today. Wondering why? Check out this Q&A with Dani Thibodeau. visioncritical.com/bustle-dani-th… #mrx #mediabiz