MoneySuperHelp

@bredburygl @MoneySupermkt Hi Glynne, we are now following you.

@bredburygl @MoneySupermkt Hi Glynne, I'm sorry to hear this, I can see you have also sent an email and I have responded to you directly.

@Jessica22tweet Hi Jessica, sorry to hear this, just to explain we're the comparison service and we don't issue the policy documents, they come directly from your insurance provider. If you know their name, contact details can be found directly on their website, but please get back to us if y...

@MoneySuperHelp Helllp! Payed for car insurance today through the website and I have no documents!! But money has left my bank!!

Morning Everyone - Jackie here to answer your questions today

@Da1_Blessing Hi Fran, sorry to hear this, if you can please drop an email to; rewards@moneysupermarket.com, my colleagues will be able to help you.

@MoneySuperHelp i signed up via the website but upon getting the app its nkt allowing me to access the free days out annual pass. How do i access it?

@Boglemart @MoneySupermkt Hi, Thanks for getting in touch with MoneySuperMarket​. It's great to hear you would like to use our services! I'm sorry to hear that it's not working as expected - let's get this resolved for you. Many issues can be resolved by carrying out a few simple steps; please can y...

@MoneySupermkt @MoneySuperHelp Is there an issue obtaining quotes? Have tried four times on separate devices. “An error occurred while processing your request.”

@mr_marc_rogers Hi Marc, that's great thanks for letting us know.

@LJGWelch Hi Lisa, I've received your email, and I've passed it to my colleagues in the Complaints team, who will now make direct contact with you.

@LJGWelch Hi Lisa, I'm sorry to hear this, can you please drop an email across to customerservices@moneysupermarket.com for my attention including the telephone number that called you and we'll look into this further. Many thanks, Gill.

@OreoMarleyandme Hi, Thanks for getting in touch with MoneySuperMarket​. It's great to hear you would like to use our services, I'm sorry to hear that it's not working as expected, I am not aware of any issues with the website. Many issues can be resolved by carrying out a few simple steps;...

@ardenholidays - Hi, thank you for bringing this to our attention. We will forward this to the relevant team for further investigation.

@effrite @MoneySupermkt Hi, sorry to hear this, if you reach out to my colleagues at customerservices@moneysupermarket.com with further details they will help you.

@JoshWilky93 Good afternoon Josh, Thank you for reaching out to us. I am sorry to hear you have not received your voucher code. Could you confirm the email address you used to claim it so we can best assist you? Looking forward to your reply! Kind regards, TLC Worldwide on behalf of M...

@MoneySuperHelp I tried to redeem a code online but I had an error time out and no email has come through, it now says I've claimed it for a month but I have no code..

@DCCMalvern @MoneySupermkt @BBCNews Hi David, I'm sorry as a comparison service it's not something we can advise on, we suggest reaching out to the pension service, gov.uk/contact-pensio…

@MoneySupermkt @BBCNews Pension increase was wef 8/4. My pension hit my bank account today. No increased payment. Is the an explanation?

@JoshWilky93 @MoneySupermkt Hi, sorry to hear this, if this is part of the SuperSaveClub please drop an email to rewards@moneysupermarket.com and my colleagues will help you.

@MoneySupermkt I tried to redeem a code online but I had an error time out and no email has come through, it now says I've claimed it for a month but I have no code..

@Start_With_You @MoneySupermkt @Tesla @elonmusk @CathieDWood @stevenmarkryan @SawyerMerritt Hi Nathan, thanks for getting in touch and passing on your feedback, I've reached out to my colleagues and the content team is in the process of updating the article.

I take issue. @MoneySupermkt this statement is factually wrong! @Tesla have demonstrated with empirical evidence that due to their cars technology, they are LESS likely to be involved in an accident. This must be removed. @elonmusk @CathieDWood @stevenmarkryan @SawyerMerritt @farzyness @garyblack00

@Busecon2012 @ESWH2O @MoneySupermkt @MartinSLewis Thanks for getting in touch, I'm sorry but it's not something you can compare on our site, we do provide a guide though; moneysupermarket.com/news/can-you-c…

@ESWH2O Thank you Essex & Suffolk water for a lovely email about my new bill, which you failed to mention has gone up nearly 14%. Could you direct me to the page on @MoneySupermkt where I can shop around for a new water deal? @MartinSLewis

@Jackson93439084 Hi Jackson, Thanks for getting in touch with MoneySuperMarket. MoneySuperMarket gives you a free comparison platform to compare financial products. We are more than happy to provide you with technical support and guidance when using our website; however, we cannot advise on ...

@donnaangell3 @MoneySupermkt Hi, sorry to hear this, if you reach out to my colleagues at customerservices@moneysupermarket.com with further details they will help you.

@MoneySupermkt hi bought home insurance through you but never got the £15 reward?! We’ve received one for car insurance but not buildings and contents insurance?! 🤔

@LelavoirB Hi, sorry to hear this, if you reach out to my colleagues at customerservices@moneysupermarket.com with further details they will help you.

@MoneySuperHelp Hi J, I’m trying to get a motor insurance quote. My licence accepted. My wife’s does not naturally break into sections on the form as mine did. Have tried various groupings of the letters and numbers, told it’s not valid. Can you help please?

@DrHatiDunn @MoneySupermkt @itvMLshow Hi Harriet, I am sorry we are unable to recommend a particular company, you can get a quote on the site which includes screening for a medical condition; moneysupermarket.com/travel-insuran…

@MoneySupermkt @itvMLshow looking for travel insurance recommendations, I have existing lifelong medical conditions, can you help?