Richard RandomSheepZA Beard

@CityPowerJhb Can you advise on the issue or an ETR?

@RandomSheepZA Hi Richard. Our team will attend to this outage. ^KK

#OutageUpdate #CityPowerUpdate #RoodepoortSDC Outage Update - Roodepoort SDC 24 December 2025 Operators are en route to site to investigate the cause of an outage affecting customers in Weltevreden Park, Allens Nek, and surroundings. The outcome of investigations will guide the repair and restoration strategies. We will keep customers updated on developments. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484/0800 202 925. Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…. ^OS

@CityPowerJhb Please can we have an update for Constantia Kloof Call Ref:CPWEB4851528 Have tried to call the call centre, call just die while waiting for a representative. How are we supposed to plan Christmas if we can't get feedback???

@CityPowerJhb Please can I have an update on CPWEB4851528. Merry Christmas and thanks.

@tarkov Issue when trying to load into a raid. Tried for the last 10min and each time just end like this.

@HomeAffairsSA I would like to commend you on a really impeccable turn-around time on my passport renewal. 7 days, not 7 business days but 7 days between application and collection. A real turn-around from what it was 10 years ago.

@CityPowerJhb We deserve more of an update than this. It's been 36hrs now. Call Ref: CPWEB4812737

#CityPowerUpdates #RoodepoortSDC Roodepoort Outage Update We are aware of an outage affecting customers in Allen's Nek and possible surroundings. Our team has been notified and will be dispatched to investigate the cause of the outage. More information will be communicated as progress continues. We apologise for the inconvenience caused by this outage. Customers who are experiencing power issues are advised to log calls on the citypower.mobi or via our call center on 011 490 7484/0800 202 925 for assistance. Follow the City Power Roodepoort SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va…. ^KK

@CityPowerJhb @CityPowerJhb please can I have feedback.

@CityPowerJhb Please can I have an update on the oytake in Allen's Neck. Call was logged: CPWEB4812737

@putdotio Is there an issue with authentication and downloading?

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@CityPowerJhb Can you advise what outage this is related to?

@RandomSheepZA Call has been escalated and will be reallocated to a team. ^OS

#OutageUpdate #CityPowerUpdate #RoodepoortSDC Outage Update- Roodepoort SDC 19 September 2025 Florin Road Switching Station: Power has been restored to customers in Strubensvalley, Wilgeheuwel and surroundings. The outage was due to a cable fault. We thank customers for their patience during this time. For isolated individual calls and any other electricity-related queries customers are advised to log calls on citypower.mobi or call 011 490 7484/0800 202 925. Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…. ^OS

@CityPowerJhb Please can I get an update on Ticket CPWEB4773864 36hrs with no power and no feedback.

@CityPowerJhb My apologies, the call ref is CPWEB4773864

@CityPowerJhb Please and thanks. No idea which outage we fall under and it's rather important that we get power back on.

@CityPowerJhb Please can I have an update on CPWEB4739409 Logged this morning and no feedback whatsoever. No power since this morning.

@CityPowerJhb Call ref: CPWEB4773864 Power has been off in Constantia Kloof for over 24hrs. No update on call logged. Please can I have feedback.

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