Smita Goudar

@SwiggyCares doesn't care about its customers which is why they have made it next to impossible to chat/talk to a customer support executive. Someone else's zomato order was delivered to me and I was told by a bot it will take 6 to 8 days for someone to look into my complaint.

@iRahulBadgandi @EurekaForbes Most irresponsible company

@SmitaGoudar @EurekaForbes They will never call ..I ordered Aquaguard on 22 April 2024 and made a request complaint to cancel it next day itself after watching customer experience with the company still today 3 May they say our team will contact in 24h..

@EurekaForbes We lodged a complaint for repair of aquaguard water purifier on 23rd March 2024. Complaint no: 23042427824026. Noone bothered to attend to the complaint. After waiting 5 days we called customer care again and they registered another complaint. No: 26042428000717.

On 27th an executive attended the complaint and assured to replace the motherboard by 29th/30th May. So far nothing has been done. Our calls are being ignored. This is a regular practice by aquaguard customer service for the last several years Never buy any aquaguard products.

@SwiggyInstamart why are you charging 5 times the market price for betel leaves?

Not even a single piece is useable

Hi @letsblinkit . Please take a look at the bel patri that was delivered to me yesterday.

@SuprCares What does earliest mean? How much more time do you need?

@SmitaGoudar Sorry for taking longer time than expected. We'll try to reach out to you at the earliest.

@SuprDaily I got a message asking me to call support to get my balance returned to my bank account as you are stopping deliveries in my area. There is no number to call in the app and no appropriate category to contact your support team.

@SuprCares Still waiting...

@SmitaGoudar We don't intend to keep you waiting. We are taking care of this for you. Please be assured that you will receive a call at the earliest.

@SuprCares Hello my issue is still unresolved and noone from your team has bothered to contact me.

@SuprCares Ok

@SuprCares It has already been 4 days now. Even after leaving out Saturday and Sunday it has been more than 48 hours

@SmitaGoudar As informed via DM, we will update you within 24-48 hours.

@SuprCares Hi any update?

@SmitaGoudar We understand your disappointment. We will immediately bring this to the notice of the team & get back to you with an update.

@SuprCares This is the message I received sometime back. What does it mean?

@SuprCares Hi, I haven't received any call yet

@SuprCares Sent it..pls check

@myntra Sent the details. However, if you intend to call just to tell me that nothing can be done..like you have done with many others, then pls dont waste my time.

@SmitaGoudar That’s not good to hear, Smita! Fret not, I'll help. Please share your registered email address/contact number and order number (if any) via srkl.in/6177BLBVgc to assist you further. I await your response. -RH

@myntra has levied 149 convenience fee on my order. Not allowed to withdraw my credit. So I will use this credit and will never order from myntra again. It has become nothing but a money mongering platform.