Eureka Forbes

Hi, we're sorry for the inconvenience you've experienced. We want to resolve this for you as soon as possible and have technicians available on 22/03/2026 (Saturday) . Could you kindly let us know which time between 09:00 AM to 09:00 PM would be most convenient for a visit. i.ki.show/283FE42B45

@EurekaForbes @EurekaForbes Sir/Madam, I have waited enough. Either you provide me refund or you extend my AMC period from the date you can provide me service on this ticket

@EurekaForbes @eurekaforbesro1 I booked a SR on 24th Jan after buying the GOLD AMC which your sales team pitched a lot. But since then, your support team has vanished. No follow-up, no visit, got assigned to someone and then rolled back.. I need refund for my AMC

@SujoyDalal2 Hi Sujoy, we’re truly sorry for the trouble. Regarding your concern we have sent you a DM to ensure your privacy while we work on a resolution. i.ki.show/283FE42B45

@EurekaForbes My case raised on 1st March is open without resolution and any support for last 20 days. Is there anything called customer service in this company??? @jagograhakjago I need some support against Eureka Forbes.

@EurekaForbes Need some basic support as I am trouble moving from kent to Aquaguard. I have new in warranty Aquaguard water purifier and tap is already leaking. Created a ticket and following for last 2 days but no support from anyone.

@Dextermax01 Hi Khan, we’re truly sorry for the trouble. Regarding your concern we have sent you a DM to ensure your privacy while we work on a resolution. i.ki.show/283FE42B45

@dinesh_IT_engg @EurekaForbes Agreed! Facing the same—no maintenance visits, invalid ticket, and now no response on DM. I’ve escalated this to @nch1915. Let’s see how @EurekaForbes handles this. @jagograhakjago @consaff #WorstCustomerService #FraudEurekaForbes

@EurekaForbes Extremely poor service. Two promised maintenance visits under my Aquaguard Gold Plan were never done. Emails ignored and even after a 24-hr assurance on call, still no response after 48 hrs. Is this how you treat customers? #WorstCustomerService #Aquaguard

@hashasasyin Hi Saovik, we’re sorry for the inconvenience caused. Please share your customer ID or complaint number via DM so we can sort this for you. i.ki.show/283FE42B45

Never ever buy a @EurekaForbes . If you already have the misfortune of buying it, NEVER EVER buy their AMC. The local dealers don't replace parts because apparently they lose billing since parts come from central warehouse or something. My RO has been lying useless for 1 a month.

@WanderLustVivek Hi Vivek, This is not the experience we had in mind for you. Please DM us your customer ID or complaint number and we’ll get this sorted on priority. i.ki.show/CD9F3161A1

@EurekaForbes An absolute Disappointment of😞. 70 visits since their installation in sep 24, approx by their service person has yet failed to resolve the frequent water stoppage problem in the be machine they supplied. The problem is there since day 1. They supplied a faulty machine

Water – the simplest cure for countless concerns. 💙 Purify, hydrate, and stay healthy! [ World Water Day, Eureka Forbes, Water Purifiers, Aquaguard, Pure Water ]

@irtweet15 Hi! We’d be happy to assist you further. Kindly reach out to our Customer Care team at 703-988-3333.

@imYadav31 This seems like an organized scam. We are facing absolutely the same issue from Eureka Forbes @EurekaForbes. Taken AMC and service center is now not providing coverage.

Update on Daikin AMC chaos: Got a call from the same service centre from where I bought AMC. Now saying HO has instructed them to start service. But here’s the catch 👇 “ He still says Area still doesn’t fall under us…we are doing it on approval basis.” Meanwhile: • Online Daikin support assigned center 3 days ago which told me : “Service will done from same center from where you got AMC” So…..I asked the executive from which I got call today......who’s actually responsible? NO ANSWER You sell AMC officially, But no clarity on service ownership? Neither offline center nor online support can confirm coverage. This isn’t confusion anymore. It’s broken SOP. @DaikinIndia you can do better. Your basics are not clear here.

@damodarnitw Hi Damodar, glad we could resolve your concern. Your trust in Eureka Forbes means a lot, and we’re thankful to have you as part of our family. i.ki.show/283FE42B45

@EurekaForbes Resolved....thanks

Scheduled installation for my Aquaguard water purifier was scheduled on 16 th March at 9:30 am which was rescheduled to 3:30 pm but no response from your team till now. Also I am unable to reach anyone of you. @EurekaForbes CM-150326-68649125. Please look into it.

@shyam_2006 Hi Shyamprakash, we’re sorry for the inconvenience caused. Please share your customer ID or complaint number via DM so we can sort this for you. i.ki.show/283FE42B45

@EurekaForbes Pathetic service @EurekaForbes I bought AMC for long term but ur service team never come even after calling to customer care #ConsumerComplaint #NCH

Not all purifiers plug in. Some stand tall, frozen, and melting fast.💧 Let’s save nature’s original purifier, our glaciers. 💙 [ World Water Day, Eureka Forbes, Water Purifiers, Aquaguard Aura 2X, Pure Water ]

@babaLollipoop Hi Vivek, we’re sorry for the inconvenience caused. Please share your customer ID or complaint number via DM so we can sort this for you. i.ki.show/283FE42B45

@EurekaForbes @jagograhakjago please take the note.

@kumar__92 @grok Hi Kumar, We’d be happy to assist you further. Kindly reach out to our Customer Care team at 703-988-3333.

Looks like Ecovacs and Dreame are best robot vacuum brands, but their major minus is limited service centers, in particular, dreame is worst, with only centralized center in india, Eureka forbes has many service centers, but less worthy brand for robot vacuums any tips? @grok

@ParryBal Hi Parry, we’re really sorry for the delay and understand how frustrating this must be. This isn’t how we want you to feel. Your case has been assigned to a Case Manager who is actively addressing it and will keep you updated every step of the way. i.ki.show/283FE42B45

@EurekaForbes @EurekaForbes @EFLCares @pratikpota #SayNoToEurekaForbesInIndia #NoAfterSalesService

Can someone suggest best water purifier Please no @EurekaForbes Stop buying the @EurekaForbes Worst

@pethe_raman Hi Raman, we regret the inconvenience caused. We're assigning a Case Manager who will prioritise to have this resolved at the earliest. i.ki.show/283FE42B45

@EurekaForbes Purchased a water purifier on 4 March from your website. Delivery was delayed, and installation took 8 days. On installation day, no water supply in society, still installed & technician left. Now it’s leaking. Raised complaints twice—no response.Very disappointing

@SatyakiSur15 Hi Satyaki, glad we could resolve your concern. Your trust in Eureka Forbes means a lot, and we’re thankful to have you as part of our family. i.ki.show/283FE42B45

@EurekaForbes Thank you so much.

@EurekaForbes It's been 4 days since I booked a free service for my water purifier, but no technician has visited yet. Multiple calls to customer care haven’t helped. Customer ID: 6006356170 Please resolve this urgently. Very disappointed with the service. #CustomerComplaint

@dinesh_IT_engg Hi Dinesh, we’re truly sorry for the trouble. Regarding your concern we have sent you a DM to ensure your privacy while we work on a resolution. i.ki.show/283FE42B45

@Dextermax01 @EurekaForbes Same problem face . Its total scam dont buy gold plan . Even your complaint got closed without attending

@Dextermax01 Hi Khan, we’re truly sorry for the trouble. Regarding your concern we have sent you a DM to ensure your privacy while we work on a resolution. i.ki.show/283FE42B45

@EurekaForbes @nch1915 @jagograhakjago @EurekaForbes No resolution despite multiple emails, follow-ups, DM, and an assigned case manager. Ticket shared is invalid on your grievance portal. Escalating this to consumer authorities now. @nch1915 @jagograhakjago #WorstCustomerService

@Kiran_Vakkala Hi Kiran, this isn’t the experience we want for you! We’re prioritizing your case and have assigned a Case Manager who will get in touch at the earliest. i.ki.show/283FE42B45

@EurekaForbes My Aquaguard NRICH HD purifier completely failed. Filters never lasted — dropped from 8 to 6 months. Technician confirmed unit is dead, says buy a new one. Complaint CM-150326-68646643 raised but only generic replies. No resolution, no refund. Heading to Consumer

@preethambasthi Hi Pritu, we’re truly sorry for the trouble. Regarding your concern we have sent you a DM to ensure your privacy while we work on a resolution. i.ki.show/283FE42B45

@EurekaForbes Case manager who doesn’t bother 😂

@I_i_ilavarisirk Hi, thanks for your feedback. If you’d like further assistance, call us at 7039883333.

India's biggest cheater is @EurekaForbes ...Don't buy any products from them....

@ennkayemm Hi Nikhil, we want to inform you that your request regarding Service has been escalated to our team for review. We have also sent you a direct message to protect your privacy while we resolve the matter. i.ki.show/283FE42B45

@EFL_Cares Can you define "earliest"? Is it in terms of weeks/months? I haven't received a call yet! @EurekaForbes @pratikpota @jagograhakjago #Aquaguard #CustomerService #EurekaForbes

Over 2 MONTHS of waiting for an in-warranty @AquaguardIndia service! Booked on Jan 8th, still no sign of a technician. Please resolve this immediately. ​​@EurekaForbes @pratikpota @jagograhakjago #Aquaguard #CustomerService #EurekaForbes

@vijayksingh1408 Hi Vijay, this isn’t the experience we want for you! We’re prioritizing your case and have assigned a Case Manager who will get in touch at the earliest. i.ki.show/283FE42B45

@EurekaForbes Not sure why I need to appeal here every time, Is Eureka forbes financially struggling? When bought new devices, I had to escalate for delivery. Now within month device broke and No one is attempting complaint: CM-150326-68656570