The Sims Direct Communications

@Leonardo1937391 @theusosroom Hey there, please let us know the specifics over on the EA Forums thread we're tracking this issue in: forums.ea.com/idea/the-sims-…

@TheSimsDirect @theusosroom So, the bug where paintings based on references turn into white canvases is still happening to me—wasn't that fixed?

Simmers, You may notice a refreshed look for The Sims 4 Gallery on the web today. We've moved it to EA's newer web platform as part of ongoing site updates. Head over to ea.com/games/the-sims… to check out the improvements.

@theusosroom We've identified the issue affecting creator searches on the new web Gallery. As a temporary workaround, you can still search for creators by adding @ before their username (for example, @​SimmerName). We're aiming for a fix early next week.

@TheSimsDirect Why there's no option to search by EA ID?

@theusosroom Heya. We're aware and aiming to have this resolved in the coming days. Keep an eye here for updates: forums.ea.com/idea/the-sims-…

@hanquokkacino If our fix passes final testing you can expect to see it in the Laundry List next week, thank you for your patience while we investigate!

@TheSimsDirect Can we have the roof fix please

@haus_of_nando We have a fix for this issue in final testing, which will be included in next week's Laundry List if it passes final checks. We appreciate your patience while we investigate this one.

Why would I upload my houses if they don't have roofs on them?

The fix is confirmed and pending further testing, we're hoping to roll this out on July 21st. We also don't anticipate any builds to be impacted once the fix has shipped, but are still testing all the different scenarios. In the meantime, please try removing any flooring or platforms you have directly underneath your roofs. Once the flooring or platforms are removed, your roofs should appear normally for you again.

Simmers, We're investigating the missing roofs issue reported after yesterday's Base Game update. We're testing a fix targeting our July update, and pending testing, we'll share another update in the thread below as soon as we have more to report: forums.ea.com/idea/the-sims-…

@bedchemmings Heya! We're aware of this and tracking at the link below, please follow the thread on EA Forums for updates as we get them: forums.ea.com/idea/the-sims-…

@TheSimsDirect hey so the roofs are glitching out

Simmers, Today's Base Game update brings fixes for top-voted issues, fewer repetitive phone calls, improved notification controls, and additional gameplay improvements. Full notes available here: ea.com/games/the-sims…

@AJ_Plays_Sims Yes! We want all players to experience the benefits of Memory Boost, and plan to release it for Mac and console soon, more details in the coming weeks 👀

@TheSimsDirect Thank you very much team! Will Console players receive Memory Boost/better protection against save corruption in the near future as well?

@StrikeFan27 Heya! If you purchased Moola and it didn't come through, fully restarting The Sims 4 should resolve the issue: forums.ea.com/discussions/th…

@TheSimsDirect Ther is curenzly a wide spread issue with purchased moola

Sul Sul, Mod creators, We have shared the TDESC file for you in The Sims Discord today, to allow you to update your mods ahead of tomorrow's base game update: Discord.gg/TheSims

Did you miss our Laundry List of upcoming fixes? You can expect to see these fixes and more on Tuesday: ea.com/games/the-sims…

Sul Sul, Simmers, We have a significant Base Game update coming Tuesday, June 30th. It's time to back up those saves & prepare your mods & CC for a Base Game update. Need a refresher on mods & updates? We've got you covered on the EA Forums below: forums.ea.com/blog/the-sims-…

@kikimorkino Update on June 30, today's Laundry List covers some of what you can expect to see next week.

Hmm so there was no update yet? Or there are 2 in a row? I got lost here lol

@fatihfauzanzr @TheSims Heya! This one is fixed in next week's Base Game update.

@TheSimsDirect @TheSims Can you fix get to work bug cuz I can’t do anything from doctor job except ask about general health only to a patient

Simmers, Today's Laundry List brings improvements to Live Mode notifications & phone calls, fixes for community-reported issues, save integrity updates for Mac players, and more. You can see all of this and more in our June 30 Base Game update: ea.com/games/the-sims…

@sulsul_dagdag @TheSims Heya, we're actively investigating this for a future update. Stay tuned to the forum thread you linked for any updates!

@TheSimsDirect @TheSims Why won’t you fix this?? forums.ea.com/idea/the-sims-…

@MeanFujoLesbian Heya. If you're referring to the hair and makeup issue, it'll be in the Base Game update on June 30: forums.ea.com/idea/the-sims-…

@TheSimsDirect Did you guys fix the damn actor career…?