Appletons

@British_Airways And are you still experiencing high volume complaints because it’s a month since I lodged our complaint and still haven’t even had a response… @British_Airways consistently continuing to deliver THE WORST customer service #complaint #lackofconcern #disgraceful #disappointed

We're experiencing high call volumes due to current disruption. To check the status of your flight go to ba.com or if you would like to refund/rebook, please log in to your booking online #BritishAirways

@YahYah_Gunn @British_Airways Not the tiniest bit bothered … I’m embarrassed to say I used to work for them definitely not the level of service they would always drum in or that anyone expects from them… sad

@_Appletons @British_Airways They’re happy to cause loads of issues but not in the slightest bit bothered about resolving them!

Anyone else wonder why @British_Airways are considered our nations flagship airline? This is coming from someone who worked for them and respected them. Customer service has to be THE WORST I’ve ever experienced and they are not even bothered?! We’ll I’m calling them out…

@andyb505 @British_Airways We paid the extra £1000 because we needed to be home obviously at some point and we’re told to email customer services, just got a generic response of “sorry we are experiencing a high number of complaints right now” uh huh… that’s not great by the way!!!

@andyb505 @British_Airways Just cancelled our return flights without telling us this was policy etc. could only fly back economy with no food etc and still cost us another £900 (same flight we should have been on) and business had seats available apparently their policy which is nowhere to be found

And… will continue to do so @British_Airways until you can at least do me the courtesy of responding to our complaint which by the way everyone isn’t petty… we had business class flights just cancelled and we’re left stranded in Venice with no other option but to book again 🤯

@BinTwoPadstow I think even AI knows Mary’s a beaut inside and out 😍 slightly intrigued by it now though…

@_Appletons He input a question about Mary and Chat GPT came up with something suspiciously nice and bright… My guess is the lad made some sensible strategic decisions in how he set the terms of the brief for his Mum. Sorry you’ve had a shocker.

My son was introduced to Chat GPT by his much older cousin over Easter (thanks Giles!) Harry thought he’d have some fun at my expense posing the AI tool the following challenge… 1/12 (stay with if if you like the idea of laughing at my pain…)

@BinTwoPadstow Do you know he came the other day and was actually complimentary 🤯 no other kind of bad with a little get away travel series of disasters … all good though we are alive and I’ve not been berated by an AI yet so you know… tomorrows another day x

@_Appletons How bad? Favourite customer came to lunch? That bad?

@BinTwoPadstow You actually don’t want to know how my days going… no actually you don’t ! and I sure as hell won’t be looking up Chat GTP - they sound like a brutal soul destroyer 😂

‘He couldn't believe that he had been so delusional about the quality of his wine.’ Sweet. Jesus. Anyway… how’s YOUR day going? Ends…

@PrewettGary Thanks so much for the feedback, glad you enjoyed your evening and hope to see you again another time 😊

Lovely evening @_Appletons , the food was unique and delicious. Special mention to service, so polite, happy and nothing is too much trouble. Thanks 😄🥰

@BinTwoPadstow Ssssshuuusssshhh we were trying to keep it a secret 🤫 ! It’s great isn’t it?

In other news, I’ve found the best rest stop just off the M5 at Cribbs Causeway. Take a bow Mollie’s Diner and Motel. (On site fast chargers for EV’s too). You’re welcome.

Thrilled to have been shortlisted amongst a strong group of equally creative and innovative people. We’d really appreciate your support if you can spend a moment to vote 🗳️ 🤞🙏

Shortlisted for Award for Creativity & Innovation (sponsored by @SharpsBrewery) is @AcleafDevon, @_Appletons, @brassica_food, @theangeldevon, The Bull inn, The Farmers Arms, The Rocket Store, and Ugly Butterfly by Adam Handling ow.ly/JNE450Mq74p

Just posted a photo @ Appleton's instagram.com/p/CklYyyYj2ch/…

@jo_and_bailey 🥰🥰🥰🥰🥰 We look forward to seeing you again anytime you are back in fowey x

@jo_and_bailey Thanks for coming again, glad you had something else that you found to be delicious 😋

@jo_and_bailey Look forward to seeing you both again 🐶🥃

@jo_and_bailey Why Thankyou so much… so glad you liked it 😍