Aetna

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@DJLY64 Thank you for following, we sent you a DM with our contact information, please review. Doris, AetnaHelp

@Aetna Thanks for denying my son the surgery he needs to help him breathe because you think steroids are the answer. You don’t think we’ve gone through all necessary steps & medications before deciding on an incredibly invasive surgery? Thank you for proving insurance is a scam.

@DJLY64 Hi, if you'd like us to review the issue you mentioned, please follow @AetnaHelp, we'll send you our contact information via direct message. Thank you. Doris, AetnaHelp

@Moc5__ We haven't received an email from you regarding your concern, if you still need assistance, please send the requested information to our secure email address. We’re here 7 days a week to assist. Thank you. Doris, AetnaHelp

Happy Macho Man Madness Monday, Patheads! Im down for the count with 3 fractured vertebrae; more tests today. @Aetna denying my coverage for past two months. #PutThatInYourPipe @patunleashed @KeithMalinak @JeffyJFR @realKrisCruz @ThatGuyAtPGU #patheads @2ndFloorDallas

@wisethoughts4u Hi, we haven't received an email from you regarding your concern, if you need assistance, please send the requested information to our secure email address. We’re here 7 days a week to assist. Thank you. Doris, AetnaHelp

@abbythelibb_ @noahforkansas I'll be honest I didn't know insurance paid for ambulances. I can't tell you how many times I had to fight to have them paid. My wife's last ambulance ride was denied they said wasn't medically necessary- she died after that ride never to return home. @Aetna

The replies are loud on this one (and though none of them are genuinely concerned about my son, he's doing just fine). Over 2/3rds of Americans have these same anxieties over health care costs, and half couldn't pay for a $500 unexpected medical bill out of pocket. The problem isn't me saying it out loud. The problem is we've accepted it.

@usa51usa Hello, just a friendly reminder that we are here 7 days a week if you need our assistance. Sincerely, Doris, AetnaHelp

Soo many #spam calls from #aetna. Every single day despite us telling them to Quit Calling. Don't waste your #money with @aetna... All they do is call you every single freaking day. Its border line #harassment.

@usa51usa Our secure email address is socialmediacustomerservice@aetna.com. If you are a member, please include your Aetna ID #. Thank you, Doris,AetnaHelp 2/2

@usa51usa We apologize for any inconvenience this may have caused, if you would us to include your number on our Do Not Call List, please email us your name, phone # and your request to be removed from our call list. 1/2

@Konice Hello, if you still need our assistance, please follow @AetnaHelp and let us know you’re following, and we will send our contact information via DM. We're here 7 days a week to assist. Thank you. Doris, AetnaHelp

Been taking trips to my dialysis through Aetna for the past two years and all of a sudden they're claiming to not know anything about it and won't help me solve the issue I'm having with their 3rd party MTN. #Aetna @Aetna apparently would prefer I die, death dealers

@Konice Hello, we saw your post and would like to review your concern. Please follow @AetnaHelp and we’ll send you our contact info in a DM. Thank you. Doris, AetnaHelp

@maliasthoughts Hi, we haven’t received an email from you regarding your concern. If you still need our assistance, we’re here 7 days a week to assist. Thank you. Doris, AetnaHelp

@Aetna I sent you one. Are u a supervisor

@Aetna I have a Senior Products Home Care Indemnity Policy. I have been denied my claims. I have been given many reasons why and not one is in their policy contract. The last says they cannot verify I was without care for 180 days. Now they have my records which prove I have been

@timmysbq Thank you for following, we sent you a DM with our contact information, please review. Doris, AetnaHelp

@Aetna refused to pay for my claim, setting roadblocks every step of the way. Would not recommend. 0/10.

@FreddieFDesigns Hi. We're available 7 days a week, if we can assist now or in the future, feel free to email anytime. Thank you. James, AetnaHelp

@DRMBYRNES Hi. We're available 7 days a week, if we can assist now or in the future, feel free to email anytime. Thank you. James, AetnaHelp

@CVSHealth Good bye @Aetna My office will no longer bill Aetna products due to illegal downcoding and delayed payments. Patients pay us and we give them a superbill to submit! 99% of billing problems solved instantly!

@maliasthoughts Hello Malia, I am not a supervisor, however we're here to assist. We can not confirm receiving your email, please resend it to us via our secure email address we previously provided. Thank you, Doris, AetnaHelp

@maliasthoughts Hi Malia, we haven't received an email from you regarding your concern, if you still need assistance, please send the requested information to our secure email address. We’re here 7 days a week to assist. Thank you. Doris, AetnaHelp

@Aetna Ok

@maliasthoughts Hi Malia, We're here to assist, please send us a DM and we will send our contact information to you. Sincerely, Doris, AetnaHelp

@STS135Atlantis You're welcome. Have a nice weekend. Doris, AetnaHelp

@Aetna Hi, I do appreciate you reaching out to me. However, the only person at Aetna who can overturn the denial is a medical director and I don’t think anyone will put me in touch with one. But thank you anyway.

Thanks for yet another denial, @Aetna! You guys really hammer home the fact that member care doesn’t mean anything. After seven months and God knows how many appeals, I think I’m about done fighting it. Just let the disease take its course.

@STS135Atlantis Hi, we sent you a DM with our contact information, please send the requested information so that we can review your concern. Thank you, Doris, AetnaHelp