CVS Health

@hikari1224 Hi there, we take your experience seriously. Can you please send us a private message/DM with your full name, phone number and the specific CVS Pharmacy location you visited so we can look into this further for you? Thank you! x.com/messages/compo…

Weeks ago, I found my physical @CVSHealth card linked to a stranger, exposing my medical data. Today, while getting a vaccine at a store, I tried to delete it & link a new card. The system completely BLOCKED me. CVS customer service has ignored this major security flaw for weeks!

@penguin2mission Hi there, we take your experience seriously. Please send us a private message/DM with your full name and phone number so that our team can look into this directly. Thank you!

@CVSHealth seriously? This is how my order was delivered today! Not only was the box ridiculously oversized for what I ordered, but THE BOX WASN'T EVEN SEALED SHUT!! Anyone could of reached into the box and taken stuff out! Not the first time either! DO BETTER!

@susie_gaffney Hi there, we take your experience seriously. Please send us a private message/DM with your full name, phone number and the address of your CVS Pharmacy location so that our team can look into this directly. Thank you!

"Extra Care Plus Customer Disappointed with @CVS @CVSHealth customer service. Ordered Clorox Silver mouth rinse (3x 32oz) on 3/4/26, Order #755007141. Shipped via UPS (1ZGH80750337385084) but never arrived. Customer Support says 'too late to reship' — dispute with my credit card for refund! Lost my ExtraCare rewards/coupons too. This is poor service for a order that never show delivered. Can someone from CVS please help with a replacement? #CVS #CustomerService"

@SheilaL91391179 Hi there, please contact Member Services by the number on the back of your Caremark Prescription Insurance Card. The team there will be able to further assist you. Thank you!

@CVSHealth no ability for CVS Caremark to deal with coupons. You just cost me $200 dollars. Why do you advertise a service you cannot support? Get your drugs elsewhere people if you want to use a coupon.

@ThaCoolestKidCJ Hi, We take these matters seriously and would like to follow up to learn more. For our team to better assist; can you please direct message us with your full name, your telephone number, the RX number to the medication in question and the CVS location where the incident occurred?

@cvspharmacy @CVSHealth it get to a point this shit is ridiculous i haven’t had my meds going on three months and yall deleted my prescription.

@PhilipK02702344 Hi there, we take your experience seriously. Can you please send us a private message/DM with your full name, phone number and the specific CVS Pharmacy location you visited so we can look into this further for you? Thank you!

@CVSHealth @OakStreetHealth have to while employees are great systems n processes are below an F. can't get lab results, schedule appt for November and still waiting on workable portal via Internet.

@richtheflyest Hi there, we take your experience seriously. Can you please send us a private message/DM with your full name, phone number and the specific CVS Pharmacy location you visited so we can look into this further for you? Thank you!

@CVSHealth any reason why my meds are still supposedly not in yet it’s been 3 weeks going on 4 and still no update from the pharmacy team in Clinton Ms store 10020 they keep saying back order but it shouldn’t take a month to come in

@breenjordan Hi there, please send us a DM/PM with your name and contact info so that a member from our team can reach out to you. Thank you!

@freshmutz1 Thank you for this information. We’ve shared this with our team for further assistance.

@CVSHealth Thank you for responding. I’m not going to give you my info. Please just go look at the store and help the wonderful employees clean it up including the outside.

Today's House Ways and Means mark-up of the Main Street Pharmacy Access Act, is important progress on strengthening Medicare and expanding access for patients.

@freshmutz1 Hi there, we take your experience seriously. Can you please send us a private message/DM with your full name and phone number as well so we can look into this further for you? Thank you!

@CVSHealth Consider hiring a cleaning crew for 4065 amboy road, SI, NY 10308. It’s gross.

@barnold75 We're sorry to hear about the technical difficulties you've experienced. Please contact us at 888-607-4CVS so that our team can provide direct assistance, thank you!

@CVSHealth trying to check my prescriptions, but your garbage website takes an hour to send a code that expires in 15 minutes.

@ZZZkin Hi Cari, Thank you for your feedback. I understand your frustration and concerns regarding this matter. I have documented your feedback today and shared it with the store leadership team. Sincerely, Michael.

Attention @cvshealth - the Minute Clinic @ 612 Merrimon Ave, Asheville, NC should be renamed to 60 Minute+ Clinic.

@Driscoll413 Hi Jessica, we take your experience seriously. Can you please send us a private message/DM with your full name, phone number and the specific CVS Pharmacy location you visit so we can look into this further for you? Thank you!

Your AI phone system is broken, @CVSHealth. It forces exact keywords, won’t let you correct mistakes, and can’t handle something as basic as twins with the same birthday—so I can’t access both of my kids’ prescriptions. I’m missing updates and cannot reach a human. Fix it.

@omiranda21 Hi there, please give us a call at 800-SHOP-CVS so that a member of our team can assist you directly. Thank you!

@CVSHealth See dm thank you

"This legislation would provide Medicare beneficiary coverage for certain pharmacist services, allowing pharmacists to do what they are uniquely trained to do—spend more time with patients and improve health outcomes." Lucille Accetta, Chief Pharmacy Officer, CVS Health

“We commend the House Ways and Means Committee for advancing thoughtful improvements to the Medicare program that recognize the critical role pharmacists play on the front lines of care." Lucille Accetta, Chief Pharmacy Officer, CVS Health

@jhwangc Hi there, we take your experience seriously. Can you please send us a private message/DM with your full name, phone number and the specific address of the CVS Pharmacy location so we can look into this further for you? Thank you!

@CVSHealth I can’t believe how rude and dismissive your staff are to people trying to negotiate in good faith. But she leaves me with no choice but to file a formal complaint now.

@CVSHealth I went to your store to ask for help as your delivery trucks are waking up my newborn at 2AM. The manager was incredibly dismissive and rude and told me to “go ahead and tell the city, they won’t do anything anyway.”

@KarlHeinri90664 Hi, thank you for contacting CVS Social Media Resolution Team. If you are in need of assistance, please send us a direct message with your name, phone number and store location, so that we can further assist. Thank you, Victoria. x.com/messages/compo…

CVS Health announces strong third quarter performance, which demonstrates a relentless focus on growth, operational execution and supporting the communities we serve. Learn more: cvs.co/3flP6Wg