Aetna

85.3K posts

Aetna banner
Aetna

Aetna

@AetnaHelp

We are your official Aetna Customer Service Twitter reps, here to help, listen and learn from you. Tweet with us 8am to 10pm EST, 7 days a week.

Hartford, CT and Global Katılım Şubat 2012
4.1K Takip Edilen17.5K Takipçiler
Aetna
Aetna@AetnaHelp·
@LeonaPerreault Hi, Leona, We have sent you a Direct Message with our secured contact information. Thank you. Joseph, AetnaHelp
English
0
0
0
3
Leona
Leona@LeonaPerreault·
@AetnaHelp I cannot seem to send a DM. Thanks you
English
1
0
0
5
Leona
Leona@LeonaPerreault·
@aetna #medicare signature PPO why doesn't your prescription plan cover methocarbamol but you will push to take tizanidine, with more severe side effects. Why does methocarbamol require a special waiver. Not one person I spoke to could give reason why. #Bigpharma #medicare
English
1
0
0
14
Aetna
Aetna@AetnaHelp·
@vbouchouev Hi, If you need further assistance, you may follow us at @AetnaHelp and send us a Direct Message, we are here 7 days a week. Thank you. Joseph, AetnaHelp
English
0
0
0
36
Aetna
Aetna@AetnaHelp·
@JackBurnsit Good morning, Michael. We saw your post and would like to review the concern you’ve mentioned. Please follow @AetnaHelp and we’ll send you a direct message with our contact information. James, AetnaHelp
English
2
0
0
14
Michael George
Michael George@JackBurnsit·
@AetnaHelp you guys suck. Evertime I get a call from aetna I am expected to understand ebonics... then have to argue with a non English speaker over what my address actually is... morons
English
1
0
0
20
Aetna
Aetna@AetnaHelp·
@vbouchouev Good morning, Vlad. For login issues please contact our Etech team at 800-225-3375, M-F 8A-6P local time. Follow @AetnaHelp if we can assist with any plan questions in the meantime, and we will send you our contact information via direct message. Sincerely, Jessica, AetnaHelp
English
0
0
0
25
Aetna
Aetna@AetnaHelp·
@cutecatgirl47 Good evening, we did not receive an email from you detailing your concern. If we can assist, please know that we're here 7 days a week. Briana, AetnaHelp
English
0
0
0
15
𝓐 ˚⟡˖ ࣪
𝓐 ˚⟡˖ ࣪@cutecatgirl47·
Aetna you dirty scumfuck I fucking hate you aetna
English
2
0
1
152
Aetna
Aetna@AetnaHelp·
@ghostofsheebs Hi, please follow @AetnaHelp, if you'd like us to review the issue you’ve mentioned, and we'll send you our contact information via direct message. Sincerely, Briana, AetnaHelp
English
1
0
0
6
Sheebs
Sheebs@ghostofsheebs·
@Aetna My son was denied a 2nd CT Scan Dec. 31 of 2025 by YOU, not his physician. Fast forward to today and he is in the hospital with CANCER of his Adrenal Gland that this CT Scan was ordered for to get more information. Thanks to you he's lost his job and insurance. YOU SUCK
English
1
1
2
12
Aetna
Aetna@AetnaHelp·
@SydSlix Good evening, if you'd like our assistance, feel free to follow @AetnaHelp and we’ll send you a direct message with our contact information. Sincerely, Briana, AetnaHelp
English
1
0
0
24
Sydney Alix
Sydney Alix@SydSlix·
This is just now my place to complain about health insurance cause it has consumed my life since January 1st this year. @Aetna makes everything more difficult than it needs to be.
English
1
0
1
32
Aetna
Aetna@AetnaHelp·
@PenguinSuitedVp We have sent you a secured email regarding your inquiry. The social media team is available 7 days a week if we can assist in the future. Sincerely, Andrea, AetnaHelp
English
0
0
0
14
PenguinSuitedUp
PenguinSuitedUp@PenguinSuitedVp·
@aetna Disappointed in your lack of service and communication. My daughter was born in October of last year. I sent hospital records and you insured her for 30 days. Then, without an email, phone call, or physical mail communication, you uninsured her for the rest of the year.
English
3
0
0
25
Aetna
Aetna@AetnaHelp·
@JasonLe02433378 Jason, We have responded to your posts on Facebook with our contact information. Please feel free to review our response for assistance. Thank you, Andrea, AetnaHelp
English
0
0
0
10
Jason Lee
Jason Lee@JasonLe02433378·
@Aetna You Fuckers messed with my medication for that last fucking time you UK bastards !! I warned you before you change my regular medication for Albuterol HFA 90mcg (18gm) AER for the 7gm one which is generic yesterday !!, this makes it the second time you idiots did that !!
English
2
1
1
17
Aetna
Aetna@AetnaHelp·
@JasonLe02433378 Hi Jason, if you'd like our assistance, feel free to follow @AetnaHelp and we’ll send you a direct message with our contact information. Sincerely, Andrea, AetnaHelp
English
0
0
0
8
Aetna
Aetna@AetnaHelp·
@aseferovich Hi, We’ve made attempts to send you our contact info via DM, but you’re not following @AetnaHelp. We’re available 7 days a week if you still need assistance. Sincerely, Christopher, AetnaHelp
English
0
0
0
8
Ali Seferovich, M.D.
Ali Seferovich, M.D.@aseferovich·
@AetnaHelp Trying to say my yearly doc visit can’t be billed as an annual wellness visit bc I had a complaint during the visit? NEWSFLASH - that’s allowed. Really poor form and poor patient advocacy. #shameful
English
1
0
0
10
Aetna
Aetna@AetnaHelp·
@SmithJane9804 Good morning. We're available 7 days a week, if we can assist now or in the future. Feel free to follow and send us a direct message anytime. Thank you, James, AetnaHelp
English
0
0
0
12
Jane Smith
Jane Smith@SmithJane9804·
@Aetna THE HEALTH PORTAL STILL ISN'T WORKING. BUT THE BILLIONAIRES AT @AETNA WANT YOU TO PAY YOUR BILL A WEEK BEFORE YOUR APPOINTMENT.
English
2
0
0
13
Aetna
Aetna@AetnaHelp·
@PenguinSuitedVp Thank you for emailing. We'll send you an update via email as soon as the review has been completed. Andrea, AetnaHelp
English
0
0
0
15
Aetna
Aetna@AetnaHelp·
@aseferovich Hi Ali, if you would like our team to review, please follow @AetnaHelp. Send us a direct message to let us know you have followed, and we'll send you a DM with our contact information. Sincerely, Christopher, AetnaHelp
English
0
0
0
10
Ali Seferovich, M.D.
Ali Seferovich, M.D.@aseferovich·
@Aetna trying to say my yearly doc visit can’t be billed as an annual wellness visit bc I had a complaint during the visit. NEWSFLASH - that’s allowed. Really poor form and poor patient advocacy.
English
1
0
0
16
Aetna
Aetna@AetnaHelp·
@PenguinSuitedVp I have resent our direct message with our secured contact information to you. Thank you, Andrea, AetnaHelp
English
0
0
0
6
Aetna
Aetna@AetnaHelp·
@PenguinSuitedVp Our information has been sent to you. Thank you for following. Andrea, AetnaHelp
English
1
0
0
9
PenguinSuitedUp
PenguinSuitedUp@PenguinSuitedVp·
@AetnaHelp Disappointed in your lack of service. My daughter was born in October of last year. I sent hospital records and you insured her for 30 days. Then, without an email, phone call, or physical mail communication, you uninsured her for the rest of the year. Followed @AetnaHelp
English
1
0
0
4
Aetna
Aetna@AetnaHelp·
@jlpoober Hi, thank you for following. We've sent you a direct message with our contact information, so we can assist. Sincerely Christopher, AetnaHelp
English
0
0
0
63
Aetna
Aetna@AetnaHelp·
@why5670 Hi, we have sent you our contact information via direct message, so we can assist. Sincerely Christopher, AetnaHelp
English
0
0
0
6
Name
Name@why5670·
@Aetna is the worst why not approve a cgm have used it for 2 years does the member have training to use the meter , duh , will the member have doctor visit every 6 months to a year those are delay tactics you people make me sick literally
English
1
0
0
10