Kate Dames

@rzvdaniel I like the idea of a 'gram', which essentially is like a twitter for email. Short, concise messages for only the important stuff. No bells and whistles. Nice! That's actually something I'm looking for and decided to go with SMTP and do it myself. Maybe not for long?

So I asked Copilot one more question: "is gram word also used for communication or mails"? The answer surprised me: Yes, “gram” is a word that can be used to refer to a message or letter sent by mail or telegraph. However, it is not commonly used in modern communication.

Starting with a name for the app is a good idea, so I went to Microsoft Copilot for a suggestion. No time for procrastination, so I asked it to suggest a list of 10 catchy animal application names which I can use.

@rzvdaniel I like LionLetter and MonkeyMail :-). So cool!

"Sure, here are some catchy application names that you might like for your email software: PenguinPost ElephantMail GiraffeGram KangarooKommunicate LionLetter MonkeyMail OwlOutlook PandaPost RabbitReach TigerText I hope you find these suggestions helpful!"

@AirbnbHelp 5 days and no response. This is exactly what happens when I send my email address via DM. I guess I have no choice but to stop using @Airbnb . It's a pity all the years of paying rather high service fees didn't result in one support incident resolved. @AirbnbHelp @Airbnbdesign

@funficient Thanks for getting back to us. If you'd like us to take a closer look into your query, please send us a DM with your email address, and we'll follow up from there. Thanks. twitter.com/messages/compo…

@Airbnb @AirbnbHelp @AirbnbEng @Airbnbdesign Can someone assist? I requested help 2 weeks ago reporting that I can't login. I even sent a screendump with some mails received in this account. The best response to date is to login to log an issue that I can't login. HOW?

@AirbnbHelp Hi, any update on this? I haven't had any response from anyone on your team yet. What will it take to get help from AirBnb? I've been using your service for a long time and this is the first time I've needed help. Extremely disappointing experience to say the least.

@AirbnbHelp I sent it via DM at least three times. No-one has looked at it after the DM, or just asked me to try again. I'm hoping that in public you would be more helpful. @Airbnb @AirbnbHelp @AirbnbEng @Airbnbdesign My account seems to have been deleted but no-one has checked why or how

@AirbnbHelp I've sent it through at least 3 times. This is the 4th time you respond with asking the same question and when I answer it just goes quiet from your side. Is this really the best you can do? I'm tired of repeating myself without ever getting a response.

@funficient We'd like to make a follow-up on this. Since it's been a while since we last communicated. Could you send us the email address linked to your account via DM? twitter.com/messages/compo…

@AirbnbHelp What happened to the followup @Airbnb @AirbnbHelp @AirbnbEng @Airbnbdesign ? Still waiting....

@funficient Hi Kate, we have replied to your DM and will follow up from there. Thanks. twitter.com/messages/compo…

@AirbnbHelp "If you send your exact email address, we can also assist further." Wasn't 3 times and a screenshot with it enough? Did anyone actually read the issue before responding? Why is my account missing? Surely there must be a log if security is such a big concern of yours.

@AirbnbHelp It's a joke! Again the answer is simply 'try again'. Even with a screenshot with mails from AirBnB to my account showing that it's my account. Do you just randomly delete user's data? Or am I the only lucky one? And is there someone who can actually help? Or at least try?

@funficient Hi Kate, we've replied to your DM. We'll follow up from there. Thank you! twitter.com/messages/compo…

How do you login to report that you can't login?

@Airbnb So again @Airbnb @AirbnbHelp How do I login to find out why I can't login? How do I actually get some help and not just someone following a script regardless of reality?

Fun! A week later and we're back to the start, with their very (un)helpful team implying I forgot my email address and have to go to the page I started off with and login to find out why I can't login. I sometimes wonder if they even bother reading these requests. @Airbnb

@Airbnb How am I supposed to get support to access my account when I have to access my account in order to get help? It's suddenly forcing me to sign up with my email address, even though I've had a working account for years.

@mattwynne If you love to work like this, why when I proposed it you said no, it's best practice to have someone review code, even when mobbing?

Great case study of a team moving away from pull requests to using TDD and ensembling. I love to work like this, and you can mattwynne.net/hire-me if you'd like me to share that love with your team!

Trust is grown by proving over and over again that you have the other person's best interest at heart. Caring is a necessary ingredient for trust. #quote

I updated my banner with my new mastadon server. Find me there!

@rzvdaniel Let's chat on Discord?

@funficient Hi, Kate! Even worse, now Twitter's API will not be free anymore. Many automated accounts will probably be affected and possibly dissapear. I'm curious about what you intend to build. 🙂

So Elon is clearly not going to step down as CEO as promised, and my mastadon server is closing down. So I've designed a concept solution that will allow you to connect different social accounts. Any developers keen to build something like that as an open-source pet project?

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