Leafaxii

@ConvergeSupport Hi, no internet connection in my area

@ConvergeSupport Thank you my issue has been fixed!

@leafaxii Hi, @leafaxii! Thank you for reaching out to us. I sincerely apologize for the inconvenience this issue may have caused. Allow us to assist you by sending us a DM: cnvrge.co/twcict. Thank you!

@ConvergeSupport no internet connection

@Converge_CSU This issue was already rectified. Thanks.

@leafaxii Hi, just checking if you're still with us? If you do not wish to continue this conversation anymore, I will go ahead and consider your concern as resolved and closed within 48 hours. If you have other concerns, feel free to message us back. Thank you.

@Converge_CSU No internet connection. Kindly check your DM.

Better service underway! We're upgrading our systems from October 27, 10PM to October 28, 3AM. Your internet connection will not be affected.

@Converge_CSU no internet connection again

@Converge_CSU Hi, the internet connection is now stable. Thanks.

@leafaxii Hi @leafaxii! We are sorry for the late response and for the inconvenience of having no internet connection. Upon checking, your account is online with normal parameters and the ticket number is already closed. May we verify the status of your connection? Thank you.

@Converge_CSU Following up again @Converge_CSU withr regards to my issue, it has been more than a day of no internet connection and no one came to check the modem. Ticket reference 1783170923

@leafaxii Hi @leafaxii! I'm sorry for the inconvenience of having no internet connection. Please check your inbox as we replied to your message. Thank you.

@Converge_CSU Following up on my issue. It still exists.

@Converge_CSU no internet connection today.

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@Converge_CSU it has been 3 days with totally no internet connection. It's already affecting our jobs.

@Converge_CSU still no internet connection after 48 hrs

@Converge_CSU Already sent a DM. Any updates?

@leafaxii Hi @leafaxii, this is Tatum from Converge Social Media Support. Apologies for hearing this. To properly assist you with your concern and ensure your data privacy, kindly send us a DM. Thank you.

@Converge_CSU no internet connection... kindly fix

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