Converge Support

Need help, Ka-Converge? Here are all the ways you can reach us:

@socials_vincent Hi Vincent! This is Nathalie from Converge Social Media Support. Apologies for hearing this. For further assistance, maaari po kayo mag send ng direct message sa cnvrge.co/twcict. Thank you.

Nagsabay pa kayo ni @PLDT_Cares magloko ang linya. Letse!!! @ConvergeSupport

@Kylerick8 @ExperienceCNVRG Hi, @Kylerick8! We are sorry po kung nakaka-experience kayo ng problem sa inyong GoFiber app. Kindly send us a DM para po ma-check namin ang inyong concern. Salamat po!

@ConvergeSupport @ExperienceCNVRG FIX YOUR APP. Nagpapa Update pero walang update.

@darzstephens @ExperienceCNVRG Hi, @darzstephens! We regret to hear po na nakakaranas kayo ng problem sa inyong internet connection. Kindly send us a DM para po ma-check namin ang inyong concern. Salamat po!

Service down in mining angeles pampanga @ExperienceCNVRG

@Vyn2119 @ExperienceCNVRG Hi, @Vyn2119! We apologize po kung nakaka-experience kayo ng problem sa inyong internet connection. Kindly send us a DM para po ma-check namin ang inyong concern. Salamat po!

Bakit? walang kaming signal Dito sa manaol nagcarlan laguna kahapon pa @ExperienceCNVRG

@_bbeanstalk Hi Valued Subscribers! Thank you so much for reaching out to us. My sincere apologies for the inconvenience you're experiencing. Kindly send us a private message on our support page: x.com/ConvergeSupport so I can assist you with your concern. Thank you.

@ConvergeSupport @deleon_maryJoy0 Wow! Magaling, ni sa issue ko walang acknowledgement! Kaya tama sila, mas ok ng layasan yang serbisyo niyo!

Putangina @ConvergeSupport. June 2 nag-request ako ng relocation with case# (12537133) then sabi bayaran yung balance kaya naclosed ticket. So I did pay the balance you are asking for. Then comes June 12 with case#(12691203) created ticket via call again tapos niresolved. +

@AngeloD42238788 @urtitagaudencia Hi @AngeloD42238788! This is Deej from BIDA Social Media Support. Naiintidihan namin ang inyong nararanasan. Allow us to assist you by sending us a DM. Thank you.

@urtitagaudencia @ConvergeSupport 5 days is too long!! parang hindi na worth it yung binabayad namin sainyo eh.

@ConvergeSupport 5 araw na walang internet dito samin. Yung team nyo sa Batangas City, di naguusap. Nakailang balik na pero same issue na walang resolution. Pano naman kaming mga nagtatrabaho na nakadepende sa internet. Nganga na lang? O ito ticket number:

@Rxldzxc Hi Rxld, we apologize for the inconvenience. For assistance and to protect your data privacy, please send us a direct message at x.com/ConvergeSupport or x.com/ConvergeSupport. Thank you.

@ConvergeSupport ano to para lang kaming nag pakabit ng dalawang connection niyanHAHAHAHHAHA, ANLALA NG SERBISYO NIYO.

Natapos na po ang aming system upgrade, at available na ulit ang lahat ng aming support channels para mag-assist sa inyo.

@Rxldzxc Hi @Rxldzxc! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@ConvergeSupport ILANG DM/MESSAGE PA BA ISESEND KO SA INYO PARA MAKARESPONSE KAYO?

@Rxldzxc Hi @Rxldzxc, pasensya na po sa naging experience ninyo. Para matulungan po namin kayo nang maayos at maprotektahan din ang inyong data privacy, please allow us to assist you by sending us a DM sa aming support page: x.com/ConvergeSupport. Thank you po!

@ConvergeSupport HOY! ANLALA MO TIGNAN MO DM KO ANDAMI NA WALA KANG REPLY NAKAKASTRESS KAYO.

@qwertyuiop62479 Hi @qwertyuiop62479! Thank you so much for reaching out to us. My sincere apologies for the inconvenience you're experiencing. Kindly send us a private message on our support page (x.com/ConvergeSupport) so I can assist you with your concern. Thank you.

@ConvergeSupport Simple lang ho tanong ko, may outage ba sa camanava area? Pasensya na sa tono frustrating kasi kayo.

@ConvergeSupport Wala na namang internet sa CAMANAVA area??????

@Rxldzxc Hi @Rxldzxc! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@ConvergeSupport LOL, DI KAYO NAGRERESPONSE SA MGA CHAT KO SA MESSENGER YUNG TICKET KO NA STUCK NALANG DI NIYO PA NA PROCESS MASKI EMAIL WALA KAYONG UPDATE UPDATE SOBRANG LALA

@qwertyuiop62479 Hi @qwertyuiop62479! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@renkyuminsmile @ConvergeSupport Camanava area ba kayo?? Wala din kami!! 💀

@Rxldzxc Hi @Rxldzxc! I apologize for the inconvenience that this might have caused you. To properly assist you with your concern and ensure your data privacy, kindly send us a direct message using this link x.com/ConvergeSupport or x.com/ConvergeSupport. Thank you.

@ConvergeSupport para kayong nakakaloko ka ka-ayos lang ng technician samin nakaraan(july 12 12:26pm)tapos wala pang dalawang araw nawalan na naman ng internet(july 14 11:20am)tapos may pumuntang technician dito ngayon sabi sira raw modem namin(kahit ayos) tapos sisingilin kami ng 3k para maayos

@NotCelesCial Hi @NotCelesCial! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@NotCelesCial Hi @NotCelesCial! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@daybydia_ @ConvergeSupport Awaaaaa na lang yata talaga. 😭😂 Grabe. Try mo na lang din mag-chat sa support nila, baka doon ka mas mabilis makakuha ng update sa concern mo.

Awa na lang talaga. Wala pa ding internet. Masisiraan na nang bait yung tao oh. @ConvergeSupport may update po ba sa outage?

@renkyuminsmile Hi @renkyuminsmile! Thank you so much for reaching out to us. My sincere apologies for the inconvenience you're experiencing. Kindly send us a private message on our support page (x.com/ConvergeSupport) so I can assist you with your concern. Thank you.

@ConvergeSupport Hindi nyo pa rin po nachecheck yung DM. Wala po kaming internet connection simula kanina

@CarlDelR35906 @urtitagaudencia Hi @CarlDelR35906! This is Deej from Converge Social Media Support. Naiintidihan namin ang inyong nararanasan at kami ay humihingi ng paumanhin regarding dito. Allow us to assist you by sending us a DM. Thank you.

@urtitagaudencia @ConvergeSupport nakaka-disappoint talaga converge, parang nagiging useless lang yung ticket!

@MsJz0206 Hi @MsJz0206! I apologize for the inconvenience that this might have caused you. To properly assist you with your concern and ensure your data privacy, kindly send us a direct message using this link x.com/ConvergeSupport or x.com/ConvergeSupport. Thank you.

@ConvergeSupport SOBRANG PANGIT NG SERBISYO NYO!! KAIALNGAN NAMIN NG INTERNET PARA MAKABAWI KAMI SA SUNOG PERO WALA KAYONG CONSIDERATION! NAPAKA PANGIT NG SERBISYO NYO!! MGA AHENTE NYO PURO BASTOS!! MGA MANAGER NYO TAKOT SA COMPLAINTS!!

Maaaring nakakaranas kayo ng internet service disruption na kasalukuyang nakakaapekto sa Quezon City at mga kalapit na lugar simula 4:15 PM ngayong Lunes. Ito po ay dulot ng multiple cuts sa aming fiber optic cables sa inyong lugar. Agarang inaaksyunan ng aming technical team ang sitwasyon upang maibalik ang serbisyo sa lalong madaling panahon.

@VaDeanGerzi Hi @VaDeanGerzi! This is to acknowledge your message. I do apologize for the experience. Kindly send us a DM in this link: x.com/ConvergeSupport . Thank you.

@ConvergeSupport No connection in Santa Escolastica, Baguio City. LOS at the moment. Please check.