Nick Watson

How I’m using Palantir AIP to plan and manage my DIY home renovation. Since we moved in 2021, barely a moment of my free time has been spent on anything other than our renovation. We’re three years into our twenty-ish year project - there’s a lot to do! I was struggling to find a tool that fit our unique needs, that we could use to track all our projects, tasks, materials etc and gave me the flexibility to tailor it to fit the way I want to use it rather than needing to change my “operations” to fit the tool. So I decided to DIY my project tracker using my personal AIP environment! I am not a software engineer, but hopefully the demo gives a small flavour of what you could build in AIP - head to build.palantir.com to learn more. (PS - if DIY is your bag you can follow our (very slow) renovation on instagram @hannath_hall!) @PalantirTech #BuildWithAIP #Palantir #DIY

@Wickes I’m missing some of an order that was delivered on Wednesday. Is there anyone who help me out on here I’ve been on hold to customer services for ages…

Webchat told me to phone. Phone told me to check online. Online there’s nothing to check. I did eventually get through to someone on the phone earlier who spoke to the “repayment team” who “didn’t have an answer”. I was then cut off. I guess I’ll have to write the letter. I suppose a number for the repayments team is too much to hope for?

@nickowatson As it hasn't been refunded to you, I'd suggest checking with our advisers directly to understand the reason for the delay. You can contact our advisers by phone or using our webchat service: tax.service.gov.uk/ask-hmrc/chat/… Martin 2/2

Hey @HMRCcustomers I'm trying to get a self assessment refund that I requested ~a year ago (no update). Your advisor on chat told me to phone & your automated phone system just sends me a text with a link to check when i "should" have been paid 🙄. Where should I go next?!

@HMRCcustomers 🤦That's a bit vague...what should I include in that letter - UTR, DOB, a short description of my cat? (lets gloss over the utter lunacy of the fact that I need to send an actual letter for this)

@nickowatson I suggest that you write in to the following address: Self Assessment HM Revenue and Customs BX9 1AS United Kingdom.

@HMRCcustomers What should happen here? Should that amount show as pending somewhere?

@HMRCcustomers It takes me to the page where I can request a repayment &shows me that the full amount is still listed under "Payments/credits not yet used".

@HMRCcustomers Under "view account" it just says "you have overpaid" with the amount and a link to the page where I can request a repayment. Under view statements it says "You do not have any statement information to view."

@nickowatson It is under your self assessment statement. Log into your self assessment select More Self Assessment Details Choose the tax year Select View account/view Statement from the right hand side. Amandine

@HMRCcustomers There's no where obvious I can see that. Where would I find that?

@nickowatson What is the status of the repayment? Amandine

@HMRCcustomers It's for 23-24. I've had no contact about it at all...

@nickowatson Hi Nick, which tax year is it for? Can I also check if you have been asked to provide additional information? Amandine

How I’m using Palantir AIP to plan and manage my DIY home renovation. Since we moved in 2021, barely a moment of my free time has been spent on anything other than our renovation. We’re three years into our twenty-ish year project - there’s a lot to do! I was struggling to find a tool that fit our unique needs, that we could use to track all our projects, tasks, materials etc and gave me the flexibility to tailor it to fit the way I want to use it rather than needing to change my “operations” to fit the tool. So I decided to DIY my project tracker using my personal AIP environment! I am not a software engineer, but hopefully the demo gives a small flavour of what you could build in AIP - head to build.palantir.com to learn more. (PS - if DIY is your bag you can follow our (very slow) renovation on instagram @hannath_hall!) @PalantirTech #BuildWithAIP #Palantir #DIY

@Ryanair is your online chat down? I was being helped by one of you but the chat won’t load at all now…

@VirginAtlantic Still no update on the web/app. As the plane is yet to leave on it’s proceeding flight for Montego Bay from Nassau I’m assuming there is going to be a delay and we won’t be taking off at 20:20 from Nassau?

@nickowatson Sorry for that. Please go by the details you have received in the email. The update to the website will be coming shortly. ^Phillip

@VirginAtlantic I got a text this morning saying my flight (VS108) has been delayed - arrival in LHR looks to be about 1hr 30mins late, but there’s no change to the departure time? Possibly because NAS is a short stopover? Can you confirm what the new departure time from NAS is?

@VirginAtlantic Thanks Phillip. My email and text this am said we were arriving into LHR late. Just confirming that this is therefore incorrect?

@nickowatson Hi Nick! For the VS108 departing on the 29th April, we currently we have it as MBJ-NAS, 4.35pm-7.05pm and NAS-LHR, 8.20pm-9.45am (Next day). We would recommend to keep an eye on our My Booking services on our website for the latest updates. ^Phillip

@McDonaldsUK lunch on a Saturday seems an odd time for two of your employees to take a whole table to store their laptop. Just limits the toddler friendly seating options.

@AdmiralUK Can I add NCB part way though a policy? I had get a new vehicle & insure with you before I was able to sell & cease insuring my old one. Can I port the NCB from the now cancelled policy from my old car to my new(ish) policy with you?

@louiseallain Think someone got trapped in/injured by one of those public urinals that rise up out of the ground

@Wickes looks like someone is spoofing your delivery updates number….would be interested to know how they know I’m a customer..? I’m sitting with other people who had had the same text. Smells a little bit like a data breach….😬