Inquiry service

@VeryHelpers we just had a new bed delivered - we paid an extra £35 to have our old bed removed but the driver had no record of this and refused to take it. How does this work? I've been on hold for half an hour & we have a dismantled bed stuck in our hallway...

@VeryHelpers hi! I returned a big item (Arrow XL) came to collect it on 17/12 and I'm still waiting for my refund!

Hi @VeryHelpers — I’m trying to raise a Consumer Rights Act issue for an ASUS ZenBook Pro Duo purchased from Very (battery failure + swelling, safety concern), but I’m having trouble logging into my account. Advise email contact please. Thanks. @verynetwork

@verynetwork Still waiting for my £1300 refund, for a purchase you didnt honour as the item was sort after and you didnt want to give me the 20% discount i was approved for and was usable on the item!! To everyone, use Freemans, 25% offer and dont screw you over

@VeryHelpers I have been waiting for the refund on my return for over a month now. I have been sat on hold to the customer service team for a very long time and not getting anyway. Please help me!

@verynetwork Dont bother @verynetwork. After using very pay, 20% off first order, you keep declining my order with no explanation. Customer service us horrendous. Im approved for the finance, but its likely the fact item is sort after and expensive. Well it should be excluded then. Joke firm

@VeryHelpers I have done this

@verynetwork Your delivery driver opened up a storage box in my garden to dump my order. On doing so, he failed to secure the box correctly, and everything in the box is now water-damaged. This is not acceptable.

@VeryHelpers please could you confirm that if I repay my balance in full today (instalment plan) I will not incur any interest

@VeryHelpers please can you follow me so I can DM about an issue I have