Curio Collection

@MatthewJudy1 Hello Matthew! Congratulations on your recent marriage! We are sorry you have had issues with event, and would be happy to create a case with the hotel. Please DM us with details of your experience, and the name, confirmation #, phone #, and email on the reservation. -Michelle

@Hilton @HiltonNewsroom @CurioCollection @TeamSHG Last weekend we had our wedding at The Starling Hotel in ATL. There were numerous billing, service and execution failures. We reached out to management and not gotten any response/resolution (except another bill!). Awful! Help!

@googszee Hi there! Let’s have a conversation over DM to learn more about your experience. Thanks! -Alaa

@CurioCollection very sad to see such a nice hotel kwetu on Peponi rd Nairobi. The staff are wearing frayed uniforms, chipped plates on tables

@estfletcher Hello! They do not have a public email address, but we can take a look for you. Please DM us details of your booking, as well as the full name, account number, phone number, and email address on your Hilton Honors account. We'll keep an eye out for your DM. -Michelle

@CurioCollection Hi! I’d like to add a Hilton Honors number to an Expedia booking I have at your Revery Toronto Downtown hotel, but I don’t want to phone as I live in Bermuda. Do you have an email address for them there please? Thanks ☺️

@AndyZiegler10 Let's take a look into this for you. Please DM us the full name, date of check-in, booking source, phone number, and email address associated with your stay. -Michelle

@HiltonHotels @HiltonHonors @CurioCollection have spent the last 2 weeks trying to confirm our reservation at Zemi Miches, but nobody can give me an answer!

@joe232356 Hi there, We are so sorry to hear that! Please send us a DM with your stay and contact details, along with more about what happened so that we can assist. -Mari

@richardharper Hello Richard! Let’s have a conversation over DM to assist you further. Thanks! -Alaa

@CurioCollection Do you know if I can have a parcel sent to @LHChicago to pick up when I check in? I've tried contacting the hotel but no response so far...

@iamthebull Hi Colby. We can certainly understand your disappointment in not receiving your desired room type. Please send us a DM with your stay details and let's discuss your concerns further. -Zon

@CurioCollection Andaluz, Albuquerque NM, we didn’t receive the room type we reserved - deluxe king with sitting area. We have stayed here before and reserved that room type. Disappointed with the staff’s response. #tryharder

@RamonOdisho @LHChicago We’re excited to hear that! 💙

I’m rarely on social media but I will take a minute to call out @CurioCollection and @LHChicago for being absolute gems as far as customer service is concerned. A+ and I cannot wait to stay at another one of your locations across the world. Thank you!

@ebeam120 We can’t wait to have you! 💙

So excited to book our anniversary trip to Dallas and stay at the Statler. Been here before and an amazing property. Can’t wait. @CurioCollection @HiltonHotels @HiltonHonors

@MrScottEddy @BouldersResort @ExpScottsdale @ArizonaTourism @HiltonHonors A remarkable view ✨

An aerial view of @BouldersResort.

@Alexb172345 Hi Andrew, We are saddened to learn of your experience and would like to discuss this in more detail. Please send us a DM so that we can assist you further.-Cam

@DavianSandoval5 Hello! We would be happy to look into this for you. Please send us a DM with the name and location of the hotel you are inquiring about so we may further assist. -Tammy

Following a year of exceptional global expansion, @CurioCollection will reach its 150th opening milestone by the end of 2023! hil.tn/87v053 #HiltonForTheStay

@vikkirand Hello - We have replied to your DM. Please take a look when you have a moment. Thank you -Mary

@CurioCollection I have sent a DM. Please contact me asap to provide a full refund and an explanation.

@CurioCollection why are you charging random amounts to my card after my stay at The Gantry in Stratford? I am still waiting for a response to unusual charges during my stay and you have now taken money from my account! Room was pre paid and no additional transactions were made.

@konniaou It is not allowing us the opportunity to send a DM. Please email the hotel at mexub_fo@hilton.com. -Calvin

@CurioCollection hello I have a question about your Umbral hotel in Mexico City , I’m about to make a reservation but don’t have a customer service email to reach out

@konniaou Please check your DM's when time permits. We have sent you the email address. -Calvin

@369special369 Hello. We would like to further assist you with this matter. Please send us a DM with the details of your stay. Thank you. -Mere

@369special369 Thank you for bringing this to our attention. Please send a DM with your reservation details for our team to look into this further. Kind regards -Mandy

@NASAEUMENAASAF We agree that this needs to be addressed and ensure that this does not occur in the future. So that we can ensure that your concerns are formally documented, please send us a DM so that we may gather more information. -Camille

@NASAEUMENAASAF Hello we apologize that the staff at your hotel did not respond to your email requests. We value your feedback and would like to alert the hotel to your concerns. Please send us a DM so that we can gather more information and assist you further. -Camille