@virginmedia I was hoping you could get someone to call me, this is just being fobbed off again, I don’t want to talk to someone in a call centre who don’t know what they’re doing, im giving you 72 hours to sort it or I will be going back to sky
@DannyCEveritt We are really sorry for all the issues Danny, we do completely appreciate your disappointment and frustration. Our team will do their best to get back to you ASAP with an update regarding your complaint and installation.
@virginmedia do your call centre staff actually do anything other than read off a screen? I’m a new customer who was supposed to have services installed on the 2nd, still waiting and very close to cancelling and going somewhere else as it seems your staff haven’t got a clue
@virginmedia About 5 days ago, it won’t get my services installed in time for Xmas though, im on the brink of cancelling it and going with another company, like I said terrible service
@DannyCEveritt That must be very frustrating Danny, we do apologise. When was your complaint raised? We do aim to resolve all complaints within a 28 day window. Your complaint should be with the Pre Installation Team who will work with you to provide a resolution.
@virginmedia I’ve also phoned about 6 times, talked on the web chat, made a complaint and now used social media, none have been able to make anything any clearer when I will have services, the call centres are useless and an absolute joke
@DannyCEveritt Hi Danny 👋 we're really sorry to hear about the experience you've had with our team. Have we been able to shed any light as to why the install could not go ahead? Are there any pending construction works due?
@virginmedia What they are talking about, im very frustrated and disappointed with the service, my house is a smart household so nothing works without internet, the call centre are sending another engineer out on the 19th but it’s gonna be the same outcome as they don’t understand 3/3
@virginmedia When I phone the call centre they don’t understand what I mean and just send another engineer out to tell me the same thing, I have been without internet and tv for 13 days now and am not looking forward to Xmas without either, I just want someone to call me who actually knows 2/
When Kevin Debryune does it he gets called a genius but when Bruno does it he is referred to as a Hero ball Merchant.
When KDB gets 20+ GA he gets referred to as the Goat CAM but when Bruno gets 30+ GA he is stat padding.
I'll never understand why Bruno Fernandes is hated
Day 8 is here!
Sponsored by @Seagate
There's a chance for one lucky winner to receive a Seagate FireCuda 510 2TB NVMe and a 500GB Fast SSD!
All you have to do is retweet this post!
UK entry only
The winner will be announced Monday (19/12/22)
Day 7 of 12 Days of Christmas is upon us!
Sponsored by @wd_black
There's a WD black sn770 1TB up for grabs!
All you have to do to enter is drop a comment below about what you would use your new NVMe to store.
UK entry only
The winner will be announced tomorrow (16/12/22)
Did someone say another GIVEAWAY?
Day 6 is here!
Sponsored by @CORSAIR
Drop your best Christmas joke or meme in the comments below for a chance to win a Corsair Gaming Bundle.
UK entry only
The winner will be announced tomorrow (15/12/22)
🚨GIVEAWAY ALERT🚨
Day 5 is here!
Join in the fun of 12 Days of Christmas!
Sponsored by @westerndigital
All you have to do is Retweet this post for a chance to win!
UK entry only
The winner will be announced tomorrow (14/12/22)
On my 100-mile trek around Mont Blanc, I saw first-hand the devastating effects of climate change
Rivers from glaciers are torrents, yet other rivers run dry
It really brings home the impact of climate change
reuters.com/business/envir…
The Government is sleepwalking into a catastrophe.
In 6 months' time, energy bills are set to hit £500 a month. More than half of British households will be pushed into fuel poverty.
This is a living nightmare.
The Government has been warned. Now they must act.
@PippaCrerar@MirrorPolitics You have been an absolute disgrace tbh and I hope one day you and your left wing conspiracists have to face punishment for your actions, disgraceful