Funnelli enough

@ScotRail So it's up to me to ask your staff not to dump a bag on a seat on a busy train. Good to know that Scotrail's behind their own than the customer. Thanks.

@EmmaMRendall Hi there, before taking the picture did you ask them to remove the bag? I'm absolutely certain they would and this is just an oversight - it's never nice to post people's picture on social media. ^DB

@ScotRail Busy train most of us standing but glad your staff's bags get a seat.

@sainsburys I'm afraid it doesn't. Your partnership with them means people end up out of pocket and unable to resolve the issue should it go wrong.

@EmmaMRendall Hi. Thanks for getting in touch. Any issue in relation to orders delivered by Uber Eats would need to be raised directly with them. I hope this helps. Angela

@sainsburys is it true that if one places an order with you via a 3rd party such as Uber Eats that is not for you to resolve should it transpire that it was Sainsbury's that packed entirely the wrong order?

@ubereats_uk Not to worry. I think Trading Standards might be more of a useful course of action.

@EmmaMRendall Hi there, sorry for the inconvenience you have faced. Please send us a DM with the email address and mobile number linked to your Uber account so that we can assist you better.

@UberUKI_Support placed a grocery order within last hour. Order doesn't match mine in any shape or form but despite sending photos I'm getting no help. Out of pocket and angry

@ubereats_uk placed a grocery order within last hour. Order doesn't match mine in any shape or form but despite sending photos I'm getting no help. Out of pocket and angry

Apparently according to your customer service staff the policy doesn't allow for customers to complain about such matters. Beggars belief really. Order from Just Eat if you want to to be shouted at and chastised.

@JustEatUK Rude and hostile delivery driver. Customer service seem disinterested and dismissive.

@FlyingTigerUK courier have lost my parcel from you. How can this be resolved?

@iseult I'm stating opinions and conversing a lot in the confines of my own home. In Scotland. With my hand over my mouth.

@welovehistory Are you open as usual today by any chance?

@EmmaMRendall Morning! We're happy to say that the castle is open as normal today. We're excited to welcome you all to the Unicorn event. See you all soon! 🦄💜

🌬 Storm Kathleen is set to bring high winds to Scotland and some of our sites may need to close this weekend. If you're out and about, please check #HSclosure before travelling to sites.

@spoonfulofsugr @welovehistory Same here and it's eerliy calm outside and zero information to be gotten 🤷🦄

@welovehistory Is Stirling Castle open today? We are booked to come and see the unicorns.

@N_T_S are your easter egg hunts free to members?

@HelloFreshUK Having a nightmare with customer service. I wish to escalate the issue please.

@Tinderbox_Cafe embarrassed. He was then flung a cup of scalding hot tea where the lid wasn't on properly. Disinterested unpleasnt staff, unprepared to show any decent customer service to anyone least of all an individual who may have required additional support. Pitiful.

@Tinderbox_Cafe at your kiosk at QueenSt Station Glasgow today. Pretty unpleasant experience where customers were directed to block in a young wheelchair user who had to face the 'wrong ' way from the queuing side for ease of movement. Poor chap felt awkward as hell and

@WhoGivesACrapTP Several emails going unanswered (mine and customer service escalation) and DM blanked. How am I supposed to get this resolved?

@EmmaMRendall oh no, Emma! Can you please send us a DM with your order details so our community team can follow this up ASAP for you. We would love the chance to make this right for you. Thank you.

@WhoGivesACrapTP Tried you for the first time. Parcel delivered somewhere but not to me. Courier can't link my postcode or email address to what was confirmed in the order summary. Bit of disaster really

@WhoGivesACrapTP Done