HelloFresh UK

@sarahcarter15 Hi Sarah! We're sorry for any inconvenience. Have you had a chance to connect with our Customer Care team to discuss this? If not, please send us a DM, and we’ll gladly help you. Thanks! - Tina

Hi @HelloFreshUK we had a very persistent rep knocking on our door tonight at 8pm trying to sell us your product. Earlier would be best and not when little kids are trying to sleep. Knocking 4 times and ringing the bell was a bit over the top thanks x

@FJH27 Hello Frano! I am sorry for any inconvenience! Please send us a DM, we’ll do our best to help. Thanks! - Aneta

@HelloFreshUK absolutely bang out of order sending sales guys around. 3 men at a time, intimidating sales approach. We're told once not interested and then came back again at 8:30pm when my pregnant wife is home alone with the toddler. Really poor

@Bibby8Anthony Hi there! Please click on the link below so you can DM us. We'd love to look into this for you. - Edo twitter.com/messages/compo…

@HelloFreshUK I've messaged you and not received a reply.

@HelloFreshUK your door knocking reps need to have manners. He tried to invite himself into porch and had door shut in his face. Might have been a different outcome if someone else would have answered.

@Bibby8Anthony Hi Anthony! Sorry to hear that. Please feel free to DM us, we'll be more than happy to look into this for you and help right away. - Shadia

@HelloFreshUK one of your uninvited reps tried to gatecrash into my front porch/home last night. Id have been within my rights to slap him for trespassing.Little twerp.

@Drax666Life Hi there! 😊 You can, of course, view the meal choices before signing up. Please feel free to take a look at the meals we have on offer for the next few weeks: hellofresh.co.uk/menus Please feel free to DM us and we will be more than happy to help.😊 - Shadia

@HelloFreshUK why can’t I view meals before signing up….

@gregghp1 Hi there! I'm sorry for any inconvenience. Please feel free to send us a DM, so we can provide the support you need. - Edo

How many times will @HelloFreshUK call me when I’ve specifically asked for my number to be removed from their call list? Another call from the same person today

@IsSaddleThereIs Hi there! I'm sorry for any inconvenience. Please feel free to send us a DM, and we will gladly look into this for you. - Edo

No extra, but it does cost extra! Okay then @HelloFreshUK!

@bkp_sgng Hi there! We're really sorry to hear that. We'd love to help - please send us a DM at your earliest convenience. Thanks! - Tina twitter.com/messages/compo…

2 weeks in a row @HelloFreshUK can't bring me my food.. What the hell guys.. You make me starve! Aren't you supposed to be the one that feed people?😅

@DylanDavidson2 Hi there! I'm sorry for any inconvenience. Please feel free to send us a DM, and we will gladly look into this for you. - Edo

@HelloFreshUK find it disgusting that after 2 terrible meals that were made using ingredients you sent me that were not of satisfactory quality. Yous refused to stop an order from being dispatched and I am still waiting 3 days later for a “manager” to contact me #avoidhellofresh

@mjporttalbot Hi Mike! I’ve included a shortcut so you can send us a DM here. Alternatively, you can reach us via Facebook DM, through the live chat on the HelloFresh UK website or app, or by calling us on 020 7138 9055. Thanks! - Tina twitter.com/messages/compo…

@HelloFreshUK It won't allow me to. Is there an email address?

@HelloFreshUK you need to stop calling every day! Each number is blocked then you call from a different number! You've been asked to leave the person alone. Keep it up, you'll be reported.

@gracousmaracus Hi there! Sorry for the inconvenience. Please feel free to DM us, we'll be happy to look into this for you. - Shadia

@HelloFreshUK Why can't I get a refund? I have asked countless people for a refund for a box I do not want. I do not want another box, and I do not want credit. I am being told I can't get a refund to my bank account because this wastes food, but I am offered credit.

@raf_andrew Hi there! Sorry for the inconvenience. Please feel free to DM us, we'll be happy to help. - Shadia

@HelloFreshUK every single one of them is you despite my telling them I’m not interested. Stop calling me!

@fairypengwin Hi there! sorry to hear that. Please feel free to DM us, we'll be happy to look into this for you. - Shadia

@HelloFreshUK why do you feel it’s okay to charge twelve times incorrectly and only refund me for five? do you take pleasure in stealing from your customers

@xenafps Hi there! Sorry for the inconvenience. Please feel free to DM us, we'll be happy to help! - Shadia

@HelloFreshUK THIS IS YOUR FINAL WARNING. I UNSUBSCRIBED TO YOU OVER A YEAR AGO. YOU STILL SEND ME TEXT MESSAGES, EMAILS AND MAIL. DISCLAIMER: THIS IS NOT MY HOUSE. THIS HOUSE HAS NEVER BEEN SUBSCRIBED TO HELLOFRESH AND HAS NEVER GOTTEN MAIL FROM THEM. STOP STALKING ME. PLEASE.

@JayMooneyRacing Hi there! We're sorry for any inconvenience. Have you had a chance to connect with our Customer Care team to discuss this? If not, please send us a DM, and we’ll gladly help you. Thanks! - Tina

@HelloFreshUK PLEASE can you ask your sales reps to A) NOT ring doorbells at 8:45pm as families may have young kids trying to sleep (i.e mine!) and B) ringing the same doorbells twice in the space of a few hours. This is just damaging your brand/product.

@Luce553938501 Hi there! Sorry for the inconvenience Please feel free to DM us, we'll be happy to look into this for you. - Shadia

@HelloFreshUK someone else’s delivery has been left by my door since Sunday, I’ve requested you collect as it’s a huge box and was told to dispose of it myself… I’m not your customer!

@pb6413104 Hi there! sorry for the inconvenience. Please feel free to DM us, we'll be happy to look into this for you. - Shadia

@HelloFreshUK I want to cancel my subscription from to day you have sent a box i never asked for

@MarkBingley @customer_t69703 is not a genuine HelloFresh account, please do not engage with them. We've reported the account to protect our customers. For support, contact HelloFresh via our verified account, official website, or mobile app. We apologise for any inconvenience. - Tina

@HelloFreshUK Thanks for sending me a box I had skipped, and charging me. Then saying I had lied about skipping that week. Thanks for sending 3 meals I didn’t choose, to be left on my doorstep because I’m away. Will warn others of your terrible lies and lack of customer care.