Redrow

@wayne13m Thank you, Wayne. We have received your DM and will respond to it in a moment. Kind regards, Sammy

@Redrow DM sent

@plasdwr @Redrow @cardiffcouncil you clearly don’t have the services in place to support and manage your ongoing developments in Cardiff. Do you consider this acceptable? @CCScheme Cooke & Arkwright @BarrattRedrow @Redrowplc

@wayne13m Good morning Wayne. Thank you for your message and we're sorry to see this. I will escalate this to the relevant management team for you now. Kind regards, Sammy

@m_con123 Good evening Mark. I have chased this with the team and asked that they contact you directly as soon as possible. Best wishes, Sammy

@Redrow Hi I’ve still not heard anything and this matter is rather urgent. Any chance someone can chase this up please. Regards Mark

@Redrow Hi I’m looking for a gas and electric safety certificate for a house you built in 2012. I’m told by the gas safe register that one has never been completed. Can you help me?

@Cat_Mama_EA So I can escalate this issue further, please can you send us a direct message with your full address and contact details. Once received, we will be able to pass this to the appropriate team. Kind wishes, Isla.

@Cat_Mama_EA Good evening, Eliza. Thank you for your message. My name is Isla, and I am part of the Redrow team. I am very sorry to hear this.

@m_con123 Thank you for sharing that information, Mark. I have now escalated this to the team and they will contact you directly. Have a lovely day, Isla.

@Redrow Hi Isla my name is Mark Connors and my address is 27 Croesonen Gardens, Llantilio Pertholey, Monmouthshire, Wales, NP7 6BJ 07888656987

@NatOnaMap Hi Natalie, I'm sorry to hear this. Please do send us a DM with your contact details so we can escalate this to the relevant team. Your address including postcode, as well as your phone number and email address would be ideal. Thank you, Anna from the Redrow team.

@Redrow @Redrowplc please remind your contractors to use the footpath they built … just past our driveway, the other side of the Brook not walk across our drive and ruin the grass to the left and walk across my front garden utter laziness, happy to draw your a diagram to share

@stan1ey Please do not hesitate to contact us if we can offer any further assistance. Have a lovely weekend, Isla.

@Redrow Our RTM directors are already in direct contact with your team but progress has stalled hence I’m asking @carla_denyer to step in.

Leaseholders in Bristol are being ripped off £250 ground rent cap is step forward but not enough And I'll be following up with the minister about appalling insurance premiums post cladding-scandal that are stopping some leaseholders moving But leaseholders also face... 🧵

@stan1ey Good evening, Steve. Thank you for contacting us. My name is Isla, and I am part of the Redrow team. Please can you send us your full address and contact details. Once received, we can pass this to the relevant team. Kind wishes, Isla.

@carla_denyer Please speak to @Redrow (now Redrow Barrat) about their ongoing delays to finishing fire safety works at the 51.02 Apts building - still no firm plans to finish the job and we need to sell up and move.

@SimpleSocial1st Good afternoon, Thank you for getting in contact. Please do DM us with your preferred contact details. We will then escalate your concerns to the appropriate management team who will contact you directly to discuss this matter. Kind regards, Ros

So ANOTHER crash last night at the junction of Ledsham road and the Welsh road. It seems @Redrow @Redrowplc hold the responsibility for these traffic lights and it will take 6 months to resolve. Thank you @justinmadders for being on the case. Redrow, put safety......

@nigel_wylie Good evening Nigel. So we can escalate this to the correct team for you, please could you provide your location/address via DM? Please be aware, your previous comment contains your personal details in a public space if you would like to update it. Kind regards, Sammy

⁦@seftoncouncil⁩ ⁦@Redrow⁩ do you think this is acceptable so close to the rear of residential properties?

@Terrybirse Good afternoon Terry, Thank you for getting in contact and I am very sorry to hear this. Please do DM us with your preferred contact details and I will ask a member of the appropriate management team to contact you directly to discuss your concerns. Kind regards, Ros

@Redrow not good at keeping streets clean. Road outside of Millview development Bocking.

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@sandpitdf You will receive an acknowledgement email with a complaint reference number; we will review your concerns and be in touch within 5 working days with our onward plan. Kind wishes, Anna 3/3

@Redrow Hi Anna, I've had contact with Redrow customer support, sales and legal All Ineffective. How could Redrow place a legal restriction, a ticking time bomb in the land registry and how many other homes are affected. This will delay the sale/conveyancing of Redrow homes by weeks.

Golden hour in a Redrow home = pure magic ✨🌅 Share your favourite sunlit moments with us! #GoldenHour #RedrowHomes #HomeInspo #AutumnLight #InteriorGoals

@sandpitdf Here you will be able to read our full Complaint Policy and submit your concerns to us. Please select the ‘Have a Complaint’ tab and provide all of the details requested including how you would like us to respond to you. 2/3