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Mel
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Mel
@melposts7
AI Researcher at some university and AI engineer at some company • LLMs & CV. I write about my daily AI finds and shit post
Netherlands Tham gia Mayıs 2022
705 Đang theo dõi787 Người theo dõi

revolut also suspended my client's account at 9am last friday
mf woke up to the worst notification in his life
$80k stuck in limbo
customer support? non-existent
some automated responses for 3 weeks
reason?
"suspicious activity"
you know what the suspicious activity was?
they processed too much too fast
not fraud
not chargebacks
not customer complaints
just... growth
this is the same company that advertises "built for scale"
"built for growing businesses"
"the future of fintech"
built for scale…
until you actually scale
then they panic
and freeze everything
talked to their support for 3 weeks straight
every response was a copy-paste template
"we take fraud very seriously"
"your account is going under review"
"we'll get back to you within 5-7 business days"
except they never did
eventually got the funds released
(only after threatening legal action)
but by then my client had lost $200k in revenue from downtime
this is why serious operators need dedicated MIDS
not neobanks playing processor
not fintech companies that don't understand merchant services
actual banking relationships with institutions that have been doing this for decades
when you have your own merchant ID:
- you're not sharing risk with other merchants
- the bank actually knows your business
- they don't panic when you grow
revolut is fine for your $5k/month side hustle
but if you're doing real volume in high-risk?
you need real infrastructure
so stop gambling your business on fintech companies that will rug you the second you succeed
DM me “ANTIREVOLUT” and i’ll connect you with a bank/payment processor that doesn’t fuck you up for scaling too fast ($0 upfront pay)
Mel@melposts7
Never could have imagined that a bank (@Revolut) that spends billions of dollars advertising will withhold my money because of a bug for 66 days! I guess you should never trust online banks! Go to a real bank. Lesson learned
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@Baris44532258 @Revolut @revolutsupport good for you, I've gone down the formal complaint route and the court as well! And still no news! Never again will i ever trust an internet bank! All the billion dollar advertisements and they withhold customer funds becuase of their bug.
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@melposts7 @Revolut @revolutsupport @melposts7 they fixed the issue early this week. I’ve been waiting to hear from them as I’ve lodged a formal complaint. Once I hear back I’ll take the case to the FOC.
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@Baris44532258 hey was your issue with revolut resolved?? Mine has been 64 days
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I genuinely can't believe it! #day64 The billion-dollar bank, which spends billions on advertisements, is withholding my money due to technical difficulties. @Revolut @revolutsupport GIVE ME MY MONEY BACK!
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Imagine having your New Year's and ruined because an online bank (
@Revolut and @revolutsupport
) can’t return your own money due to a technical bug. Weeks of promises, zero access to funds. #day61 Start taking responsibility and stop scamming customers
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@Baris44532258 @Revolut I suggest you open an official complaint and also get in touch with law enforcement. My money has been missing for over 2 months now
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@melposts7 @Revolut I can’t trade my shares for a week. There are thousands of affected customers. Imagine you can’t trade your shares and your money is melting. The technical disaster is worldwide and bigger than what we think, I don’t think they’re capable of fixing it soon!
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Imagine having your New Year's and ruined because an online bank (
@Revolut
and
@revolutsupport
) can’t return your own money due to a technical bug. Weeks of promises, zero access to funds. #day57
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Imagine having your New Year's and ruined because an online bank (@Revolut and @revolutsupport ) can’t return your own money due to a technical bug. Weeks of promises, zero access to funds. #day55
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@folaoftech At least tag the creator of this video so it's not outright content stealing :)
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@Revolut @revolutsupport The worst online bank out there. The world should see how my Christmas and New Year's were ruined because my money has been withheld due to a technical bug for over 2 months now.
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